Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 

WHAT YOU NEED TO KNOW ABOUT THE JOB:

We are looking for a Scrum Master experienced with leading delivery for high-profile ecommerce systems to facilitate and support our agile development teams. This Scrum Master will lead feature delivery on Redcross.org for the Fundraising and Marketing business units. The ideal candidate will have:

• a deep understanding of Scrum principles, 

• excellent communication skills, 

• proven track record of leading high-performing remote teams 

• and ideally, knowledge of Search Engine Optimization and Web Accessibility practices.

As a Scrum Master and delivery lead, you will play a crucial role in fostering a collaborative and empowered team environment, ensuring the successful delivery of our projects.
 

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Coach and mentor agile teams in implementing and following Scrum practices.

• Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Collaborate with Product Owners, developers, and stakeholders to define and prioritize backlog items.

• Remove impediments and obstacles that hinder the team's progress and escalate issues when necessary.

• Foster a culture of continuous improvement within the team and the organization.

• Track and communicate team progress using relevant metrics and tools.

• Write clear, audience adjusted documentation when required to communicate and organize stakeholders that not only include the scrum teams, but also business and leadership stakeholders

• Manage, and where needed, integrate multiple, simultaneous business initiatives, priorities and workstreams into an ongoing master delivery plan

• Act as a servant leader, supporting the team's self-organization and decision-making processes.

• Collaborate with other Scrum Masters and stakeholders to improve the overall agile processes in the organization.

WORK LOCATION & SCHEDULE: The selected candidate will work 100% While this person may work remotely from home anywhere in the USA, they will work on an East Coast schedule (Core Working Hours 9:00am-5:00pm Eastern).

Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

Qualified candidates must be authorized to work in the United States.  The American Red Cross does not sponsor employment visas.

WHAT YOU NEED TO SUCCEED (required/minimum qualifications):

• 8 years total work experience in software delivery, including a minimum of 3 years as a scrum master.

• Bachelor's degree in a related field or equivalent work experience.

• Certified Scrum Master (CSM) or equivalent certification.

• Proven experience as a Scrum Master in agile software development environments.

• Strong knowledge of Scrum principles, practices, and theory.

• Excellent facilitation, communication, and conflict resolution skills.

• Ability to work collaboratively with cross-functional teams and stakeholders.

• Ability to work with, collaborate and occasionally negotiate with multiple, but often separate teams across an overall organization

• Ability/willingness to gain near-subject matter expert level knowledge of products, project and stakeholder prioritiesExperience with agile project management tools (e.g., Jira, Trello) and metrics.

• Strong problem-solving skills and the ability to adapt to changing priorities.

• Must be available to start work at 9:00 AM Eastern Time.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications:

• Background in leading delivery for high-profile ecommerce systems.

• Experience understanding of large-scale systems with many integration points and dependencies.

• Knowledge of Search Engine Optimization and Web Accessibility practices.

• Experience managing fully remote teams under limited supervision.

+++++++++++++++++++++++++++++++++

PAY INFORMATION: The annual salary range for this position is $ 100,000 - $ 115,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.

• Medical, Dental, & Vision Plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with up to5% Match
• Paid Family Leave
• Employee Assistance Programs
• Disability and Insurance: Short + Long Term
• Service Awards and Recognition

*LI-EH1

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

​

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here:  Summary of Rights