Associate Director, First Year Experience

Posting Details

POSTING INFORMATION

Internal Title

Associate Director, First Year Experience

Position Type

Classified

Faculty / Non-Faculty / Administration

Non-Faculty

Pay Band

5

Level

5

Department

Office for Student Success

Job Purpose

Associate Director, First Year Experience provides administrative, programmatic, and logistic support for areas related to the First Year Experience (FYE) program. FYE partners with other departments, programs, and faculty across campus to support student success in the first year through their completion of the FYE requirement. The AD helps manage enrollment in FYE and FYSS courses, anticipate enrollment numbers, run pre-enrollment and enrollment for fall and spring semesters, produce registration reports, track the successful completion of the FYE requirement for all First Year, iCharleston, and Charleston Bridge students, and otherwise assists the FYE Director and FYE Committee. The AD is responsible for maintaining the FYE website and other digital and marketing materials for students, parents, faculty, and staff.

Minimum Requirements

Bachelor’s degree and 1-2 years progressively responsible experience working with students in a higher education environment required. Master’s degree preferred. Some training in or familiarity with First Year Experience programs is desirable, but not required. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities

Ability to learn quickly and work independently, manage time and meet deadlines. Demonstrated computer proficiency including Microsoft Office programs required. Experience with database management, data analysis, and reporting required. Knowledge of Banner or other student information system and experience with, and interest in, web design and digital media preferred. Must be organized with attention to detail, and have excellent communication and organization skills. Must be able to establish and maintain supportive relations with students, faculty and other staff. Knowledge of FERPA privacy regulations is essential.

Additional Comments Regarding Position

May be required to work some early mornings, evenings, and weekends. Some travel may be required.

Special Instructions to Applicants

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

Salary

*$46,019 - $53,957

Posting Date

02/29/2024

Closing Date

03/29/2024

Benefits

• Insurance: Health/Dental/Vision
• Life Insurance
• Paid Leave: Sick/Annual/Parental
• Retirement
• Long Term Disability
• Paid Holidays
• Free CARTA Bus Service
• Employee Tuition Assistance Program (ETAP)
• Employee Assistance Program (EAP)
• Full Benefits Package – Click Here

Open Until Filled

No

Posting Number

2024032

EEO Statement

The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.

Quicklink for Posting

https://jobs.cofc.edu/postings/15075

Job Duties

Job Duties

Activity

Enrollment of all first-year students into FYE and FYSS courses. Manage enrollment of all First Year Experience courses, including communication with students for pre-enrollment efforts for fall and spring semesters. Create and monitor student course surveys. Review and maintain enrollment data in Banner. Communicate and coordinate FYE enrollment processes with academic advisors, department chairs, FYE faculty, and students. Generate enrollment reports for use in FY enrollment management and forecasting. Track the need for summer courses. Work with CIE to advertise and enroll students in the FYET spring break study abroad programs. Assist with FYE enrollment management for iCharleston and Charleston Bridge students transitioning to full-time enrollment each spring. Assist with Orientation, Accepted Student Weekend, Open Houses, and other campus-wide events involving FYE as required. Represents department in meetings with prospective students and parents.

Essential or Marginal

Essential

Percent of Time

25

Activity

Support FY student success. Track student completion of FYE requirement during their first year at CofC. Monitor FYE faculty reporting for students at-risk, analyze midterm grades, meet with students, and coordinate support interventions for students in academic jeopardy. Work with CEPE Associate Director and Peer Facilitators to track and communicate concerns about FYSS completion with students. Communicate with students not enrolled in FYE or students who have not completed FYE degree requirement and take necessary actions to resolve (including summer courses and other completion options). Work with other Student Success and Student Affairs offices to communicate with students about academic and mental/emotional health support opportunities.

Essential or Marginal

Essential

Percent of Time

10

Activity

Coordinate and track FYE course events, activities, and high-impact experiences. Help FYE Director and FYE faculty organize class and outside class events and activities such as guest lectures, class trips off campus, and faculty-designed course enhancements. Order or pick up supplies for course events, organize, report, and track expenses in FYE budget.

Essential or Marginal

Essential

Percent of Time

25

Activity

Assist faculty FYE Director with Faculty training, development, and assessment. Work with FYE Director to organize, advertise, and run FYE faculty trainings, workshops, and other pedagogical development and support opportunities. Help with identifying and coordinating potential speakers and trainers for workshops. Provide support with purchasing materials, supplies, and food. Assist with program assessment activities, including annual FYE student and faculty surveys. Participate in regular program review with the FYE Director and others.

Essential or Marginal

Essential

Percent of Time

10

Activity

Assist FYE Director build and review FYE course schedule. Work with FYE Director and FYE Committee to solicit, review, and evaluate FYE courses for the FYE program. Help build, coordinate, and manage the annual FYE course schedule: work with CEPE Associate Director to create linked FYSS synthesis seminars, work with the registrar’s office to build FYE and FYSS courses in Banner.

Essential or Marginal

Essential

Percent of Time

10

Activity

Manage publication design and content and update the FYE website and other digital media and marketing materials. Communicate with campus partners and current and prospective students, parents, etc. about the program and the FYE course options available for incoming students during the fall and spring semesters. Maintain and regularly update the FYE website, Hub, and Teams platforms with courses and other information for faculty, students, and other CofC offices.

Essential or Marginal

Essential

Percent of Time

20