Latinx Engagement Specialist

Position Summary

The Latinx Engagement Specialist is responsible for the recruitment and retention of Latina girl members and Latinx adult volunteers. They will build and maintain community partnerships to increase Girl Scout presence in identified Latinx communities. They will recruit and support volunteers to ensure the delivery of the Girl Scout Leadership Experience is prevalent in all activities in assigned jurisdiction within the council. They will assist with the creation and implementation of Latinx marketing efforts. They will work closely with recruitment, troop support and the program department to provide high-quality customer service and opportunities for the troops they engage with.

Key Responsibilities

• Promote Girl Scouting in the Latinx communities to enhance the understanding and appreciation of the Girl Scout Leadership Experience.
• Increase the visibility of Girl Scout opportunities/programs for girls using traditional and non-traditional methods.
• Assist in the development of Hispanic community assessment and cultivation strategies to bring the national leadership experience to life via local Latinx resources and customization.
• Build a bilingual volunteer support network to help mentor new troop leaders and program volunteers in assigned areas to meet goals and ensure that the Girl Scout Leadership Experience is being implemented in all troops within assigned territory.
• Act as staff liaison to Multi-Cultural Advisory Committee and the Global Action Task Force, recommending and promoting connections to participate in both committees.
• Manage Latinx Engagement webpage for the council, including review and update as needed.
• Assist with translation services (i.e. in-person, email, print, etc.).
• Meet the established Latinx council initiative goals to include adult and girl recruitment and retention.
• Work alongside full program team to ensure that needs are being met for Latinx troops and families across all pillars.
• Collaborate with fund development with the writing of grants to support Hispanic initiatives and manage grants awarded.
• Act as main council contact for all Latinx focused troops in assigned territory and provide support to troop leaders and other local volunteers.
• Work in partnership with key volunteers and staff to assist in the implementation of Latinx marketing plans for volunteer recruitment and girl recruitment.
• Perform responsibilities in conjunction with volunteers; provide volunteer supervision, training, guidance, and coaching to support other adult volunteers (such as troop leaders and/or program volunteers) to ensure a high-quality Girl Scout Leadership Experience.
• Provide efficient responsive and high-quality customer service to girls, parents, and volunteers.
• Ensure that diversity and pluralism are embraced and incorporated into the work of the council.
• Work closely with the Girl Empowerment Program on programs and projects.
• Other duties as assigned.

Essential Requirements

Education

• Bachelor's degree with concentration in related field preferred or equivalent experience.
• Minimum of three (3) years customer service and/or volunteer experience.
• Excellent bilingual (English and Spanish) communication skills both written and verbal.

Position Qualifications

• This position requires registration as a member of Girl Scouts of the U.S.A.
• Demonstrated skill in Microsoft Office Suite and ability to learn additional computer programs.
• Demonstrated skills in conflict resolution, problem solving, innovation and creative thinking.
• Ability to recruit, select, train, motivate, coach, and provide leadership to adult volunteers.
• Ability to develop relationships with staff, volunteers, and community organizations.
• Ability to organize and analyze complex and detailed statistical information.
• Ability to effectively collaborate with other departments to meet mutual goals.
• Ability to work effectively with persons of every age, sex, racial ethnic, religious, income and geographic group, educational level, and personality type.
• Willingness to work a flexible schedule that includes evening and weekend hours.