Director of Shelter Therapy & Advocacy Services - Grove Campus

Director, Shelter Therapy and Advocacy Services (Grove Campus)

SAFE Alliance seeks a Director of Shelter Therapy and Advocacy Services for the Residential & Support Services program in the Kelly White Family Shelter department. This role involves overseeing the coordination of client services, ensuring efficient case management processes, and supporting a team of case managers and counselors. The Director of Therapy and Advocacy Services collaborates with internal and external partners to meet the diverse needs of shelter residents and ensures compliance with organizational and funding requirements.

SAFE Alliance:

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.

In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline.

No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

Position Details:

We are looking for one person to work on a full-time, exempt basis for an annual salary range of $60,000 to $65,000, dependent upon experience plus an annual language differential of $3,600 if you are English/Spanish bilingual. The work location will be at our Grove Blvd. Campus in the East Austin area. This position will include some travel with no ability for remote/hybrid work. The shift currently available is Monday- Friday 9am-5pm.  

Essential Staff Position: The Shelter Director participates, with other staff, in a rotation to provide on-call, off-hours back-up and on-site response to the Emergency Shelter program. As Essential Staff, the Shelter Director is required to report to work when scheduled, even if the agency is otherwise closed (such as holidays), if needed; to report to work when called in if serving in an on-call capacity; and to comply with other stipulations of our Essential Staff policy.

Perks and Benefits of Working at SAFE Alliance*:

• Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
• Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
• SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.

*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.

Required Qualifications:

• Bachelors Degree in Social Work, Psychology, or other related field or 4 years of experience supervising programs in nonprofit sector. Masters degree preferred.
• Four years of supervisory experience required.
• At least three years of experience providing direct client work. Preference given to those with experience in a residential, crisis, and/or homeless or domestic violence shelter program or experience working with domestic violence, sexual assault, human trafficking, or homeless programs.
• Ability to work collaboratively with multiple resources in order to plan projects collaboratively and efficiently. 
• Knowledge of and experience with various requirements and funding and ability to support others around understanding.
• Knowledge of and experience working with issues and systems related to domestic violence, sexual assault, human trafficking, child abuse, homelessness and trauma highly preferred.
• With reasonable accommodation, this position requires the manual dexterity to sufficiently operate phones, computers, and other office equipment.
• With Reasonable accommodation should have visual acuity capable of drafting, editing, reviewing, and/or comprehending materials in a standard typeface size 10 font or above, are required.
• Occasional exposure to adverse working conditions, including the performance of work in cramped and/or awkward positions, and exposure to safety hazards, loud noise, traffic, and inclement weather conditions is possible. 
• Must be physically able to use authorized management of aggressive behavior techniques.
• This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
• This position requires driving. You must have a valid, State of Texas Driver’s License (If in possession of an out-of-state license, obtain a State of Texas Driver’s License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
• Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
• All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.

Application Information and Instructions:

• We do NOT accept applications or resumes via email.
• Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application weather you have been selected or not to move forward in the process.
• All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month.
• All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.

Director of Shelter Therapy & Advocacy Services