Community Housing Network, Inc.

3 job(s) at Community Housing Network, Inc.

Community Housing Network, Inc. Troy, MI
Apr 14, 2021
Full time
Community Housing Network is seeking COVID-19 Emergency Rental Assistance (CERA) Specialists to help process rental assistance applications for households impacted by the pandemic. About Community Housing Network Community Housing Network (CHN) is celebrating our 20th anniversary as the leading housing resource nonprofit organization in Southeast Michigan. We serve thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan Residents. Our mission is to strengthen communities by connecting people to housing resources. This is achieved through the development of quality affordable housing, vital supportive services, crisis response resources, community collaboration and advocacy. We also develop housing in communities where housing needs to align with community revitalization and redevelopment goals.   The principal belief reinforcing everything we do is that people and communities are more successful when everyone - including people struggling with homelessness, those with disabilities and those with low incomes - are included in the fabric of sustainable communities. Our work is guided by our core values and our culture provides an environment to succeed through: Inclusion, Integrity, Innovation, and Passion.  Community Housing Network is committed to cultivating and preserving a culture of inclusion and connectedness which includes: Creating a more diverse, equitable, and inclusive workplace to provide better services for participants and staff. Utilizing a trauma informed approach to build rapport with vulnerable populations. Making educational resources available related to diversity, equity, and inclusion, all the while providing a platform for conversation. We are a CARF accredited agency. For the past six years, we have been recognized by the Detroit Free Press as a Top 100 Workplace and have been honored as a Crain’s Detroit Business Cool Place to Work for seven years.  Department: Community Programs Reports to: COVID-19 Emergency Rental Assistance (CERA) Team Supervisor Employment Status Classification: Full Time and Part-Time Hourly     Job Description Summary: The CERA Team Specialist is a key member of Community Housing Network’s Community Programs department implementation and management of the federally funded grant COVID-19 Emergency Rental Assistance (CERA). The position is a grant funded position. Essential Functions: Engage with tenants and landlords to prevent eviction and housing instability. Assess the caller’s/landlords needs and eligibility for the CERA program to provide appropriate assistance, referrals, and resources. Assist potential program participants/Landlords in completing applications for appropriate programs. Enter details of the call, communication with tenants, landlords or other partners in the appropriate record/file, required secure database, forms, trackers, etc. as directed per workflow. Schedule follow up appointments as appropriate to provide ongoing assistance and case management services for eligible individuals, as guidelines allow. Process financial assistance requests for eligible individuals for payment of rent, utilities, or other items. Participate in team meetings, department meetings, all staff meetings, 1:1 check ins with supervisory as scheduled. Qualifications/Requirements: Reliable and secure internet service at employee home location. Proficient use of Windows Outlook, calendar, email, and other functions Experience with data entry Proficient use of Microsoft Office Suite including Excel. Established personal ethics of dependability, punctuality, productivity, self-discipline, and organizational habits. Must be self-directed and motivated. Ability to work independently, demonstrating self-motivation while functioning as a member of a team environment. Customer Service and case management skill set demonstrating empathy, communication skills, problem solving, active listening, personal responsibility, adaptability, attentiveness, responsiveness, time management and attention to identify details and adjust solutions accordingly. Documentation of tenant/landlord case details, documents, and notes on a thorough and timely basis. Collaborative member of team; active participation in team, department and CHN meetings, training, and other required events. Exceptional communication skills, both written and oral. Ability to follow program guidelines and program parameters, while demonstrating flexibility to adapt to changes and deadlines. Compensation This is a grant funded position with full time and part time hourly opportunities. As a part time position you will be able to create your own flexible working schedule of 20 to 28 hours per week between the hours of 8:30 am to 4:30 pm, Monday through Friday. The base hourly pay is $15.00 an hour.    generous paid time off, new employees can earn up to 16 vacation days and 10 paid holidays within the first year. competitive health, vision, and dental insurance plans as well as flex and dependent care spending accounts group life and long-term disability a robust employee assistance program 401(k) retirement plan with employer matching   Location This position will work remotely. Physical Demands: While performing the functions of this job, the position is both sedentary and at times requires the ability to be active including standing, bending, lifting and/or arranging files, office products and supplies and may require employee to periodically stand on a short step stool to access files and boxes. To apply for this position OPEN HERE:   https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3aa7a5be-ba3e-4943-9815-6be640408aaa&ccId=19000101_000001&jobId=399633&source=CC2&lang=en_US
Community Housing Network, Inc. Troy, MI
Apr 12, 2021
Full time
Department: COVID-19 Emergency Rental Assistance (CERA) Reports to: Vice President, Chief Operating Officer Employment Status Classification: Full Time Salary   SCOPE OF WORK   The COVID-19 Emergency Rental Assistance (CERA) Program Director of Operations is responsible for achieving program objectives by overseeing the day-to-day operations of the CERA program and managing the CERA team. This position requires continued implementation of program procedures, policies, workflows and thorough knowledge of Michigan State Housing Development Authority (MSHDA) program policies, procedures, rules and regulations and the ability to make decisions independently using this knowledge and experience. In addition, the ability to lead and direct the CERA team is vital to the successful operation of the CERA program.   ESSENTAIL FUNCTIONS   Provide strategic vision and strong leadership while collaborating with the external operations director and directing the program. Build and lead a strong team through open communication and by collaborating on decision-making responsibilities. Provide daily supervision and guidance to designated team members. Provide supplemental supervision and guidance to all other team members as needed. Ensure compliance with Federal, State, and CERA program regulations and guidelines including oversight of reporting requirements or audit requests as determined by MSHDA or the fiduciary. Implement and maintain MOU between the organization and the additional community partners. Continue implementation and assessment of the administration the CERA program to completion, making process improvement adjustments as needed. Maintain effective systems/processes to facilitate program administration. Collaborate with the executive team to assess and manage risk. Periodically evaluate the effectiveness of the Program’s policies, workflow, and systems. Create and monitor the CERA budget, working with the Finance Department, to ensure that the program is on track with spending over the course of the program term. Collaborate with team members to continually assess work systems that ensure productive team members. Oversee reports related to data quality and service provision, including outcomes. Provide technical assistance with stakeholders to include MSDHA, the Alliance and community partners, landlords, court administrators, Lakeshore Legal Aid, MSHDA and additional community partners and local, state and federal agencies. Monitor and identify needs to improve quality of service provision and streamline systems for efficiencies. Other duties as assigned. Compensation and Benefits This is a grant funded position. The base salary range is $50,000 to $60,000, depending on experience. We also offer the following benefits and perks: generous paid time off, new employees can earn up to 16 vacation days and 10 paid holidays within the first year. competitive health, vision, and dental insurance plans as well as flex and dependent care spending accounts group life and long-term disability a robust employee assistance program 401(k) retirement plan with employer matching Qualifications/Requirements: Demonstrated experience in housing or community development policy and programs. Experience managing relationships with external partners and stakeholders. Knowledge of federal grant compliance and administration, including administrative requirements, cost principles, audit requirements, program management and budgeting design, implementation, reporting, and performance tracking. Demonstrated collaboration and customer focus. Excellent written and oral communication skills, problem-solving abilities, and attention to detail.  Ability to work independently, and as part of a team, manage multiple ongoing priorities and organize time efficiently and effectively while meeting required deadlines. Ability to remain collaborative, adaptable, and results-driven in the face of obstacles, program modifications and adversity. Ability to motivate and manage teams and individuals around a shared purpose and measurable objective. Location and Travel During the pandemic, this position will be remote, with the occasional need for on-site work. Transportation Requirements:   Access to reliable transportation, possession of a valid driver’s license, and maintenance of automobile insurance coverage that meets minimum organization requirements (100/300/100 coverage). CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position. Physical Demands While performing the functions of this job, the position is both sedentary and at times requires the ability to be active including standing, bending, lifting and/or arranging files, office products and supplies and may require employee to periodically stand on a short step stool to access files and boxes. To apply for this position OPEN HERE: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3aa7a5be-ba3e-4943-9815-6be640408aaa&ccId=19000101_000001&jobId=402732&source=CC2&lang=en_US  
Community Housing Network, Inc. Troy, MI
Apr 02, 2021
Full time
Department: Programs Reports to: Vice President, Chief Operating Officer Employment Status Classification: Full Time Salary     Job Description Summary Collaborate with the executive team in setting and guiding departmental/program goals and strategies while providing oversight and support to the directors and staff who contribute to and manage vital programs for CHN. The Senior Director of Programs will directly supervise the Directors of Covid Eviction Rental Assistance, Short-term Housing Programs, Long-term Housing Programs, Housing Resources and Clinical Services. To ensure programs run smoothly and efficiently, the Senior Director also works closely with Development, Finance and Executive Leadership to continuously improve and expand the services offered through the pursuance of grant opportunities and monitoring of program outcomes. Essential Functions:    PEOPLE MANAGEMENT: Management of 4-5 departmental directors Provide guidance and support for directors as department leads. Provide leadership coaching and performance management (through motivation, interpersonal communication and empowerment) Lead organizational and departmental communications. Provide person-centered service through a trauma informed lens to program participants and staff through expression of CHN values. OPERATIONAL MANAGEMENT: Oversee the achievement of program goals: Lead goal setting and monitor outcome achievement, including oversight of reporting requirements for all programs, working in tandem with staff, management, and quality management. Provide management of monitoring programs against budgets: Oversees program financial accountability and controls, ensures appropriate fiscal controls are in place to meet statutory and contract compliance and integrity. Utilize data for ongoing program planning, staffing and program development. Ensure all activities comply and integrate with standards set for CHN contracts. Oversee HUD/Michigan State Housing Development Authority program administration, ensuring compliance with applicable regulations and standards. Provide assistance and support to all programs, program participants, and staff when situations arise with complex needs or it is indicated that other partners need to be called upon to assist and collaborate. STRATEGIC LEADERSHIP: Internal and external strategic leadership Internal Strategic Leadership Oversee departmental and organizational growth (goal setting, new grants, collaboration with staff. Contribute to strategic planning and program development. Plan, develop and implement strategies for program management and development that align with the CHN work plan, within agreed upon budgets. Work with Development on future program planning as well as to explore new funding streams for existing/developing programs that will further the mission of CHN. Participate in implementing CHN’s plan to foster greater diversity, equity and inclusion within CHN’s board, staff, programs and policies. Participate on CHN Program and Policy board committee.   External Strategic Leadership Cultivate and maintain collaborative relationships with key stakeholders. Represent on boards in community. Represent CHN externally to further program and fund development success and promote best practices and system change. Other duties as assigned by executive leadership. Qualifications/Requirements: PEOPLE AND OPERATIONAL MANAGEMENT 7-10+ years' experience in human services nonprofit management Direct and comprehensive people management Successful management of complex budgets Adept at internal and external communication Skilled at program goal setting, implementation, monitoring and reporting. Knowledge of federal, state and local housing regulations and guidelines, including Uniform Grant Guidance and single audit/monitoring. EDUCATION A Master’s Degree in clinical social work, public administration, or related degree is strongly preferred. Bachelor’s Degree combined with relevant experience may be acceptable. Licensure as social worker with the State of Michigan preferred.   LEADERSHIP Demonstrated ability to be a personal representative of CHN’s Core Values: Inclusion, Integrity, Innovation, Passion. Excellent interpersonal skills and ability to work collaboratively and effectively internally and externally with individuals of diverse backgrounds and in diverse positions of authority and responsibility. Quality communication (written and oral) and presentation skills for multiple and diverse audiences; a capable facilitator Advanced organization and management skills, as well as strategic thinking. Ability to make well-reasoned decisions within the team framework and in the best interests of CHN for both the present and the future. Leadership initiative with skills promoting creativity and innovation; systems thinking.   During the pandemic, this position will be remote, with the occasional need for on-site work.   When the office re-opens for regular business activities, this position will be on-site at our Troy office, full time.   Transportation Requirements:   Access to reliable transportation, possession of a valid driver’s license, and maintenance of automobile insurance coverage that meets minimum organization requirements (100/300/100 coverage). CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position.   Physical Demands: While performing the functions of this job, the position is both sedentary and at times requires the ability to be active including standing, bending, lifting and/or arranging files, office products and supplies and may require employee to periodically stand on a short step stool to access files and boxes.