Director, Shelter Therapy and Advocacy Services (Grove Campus)
SAFE Alliance seeks a Director of Shelter Therapy and Advocacy Services for the Residential & Support Services program in the Kelly White Family Shelter department. This role involves overseeing the coordination of client services, ensuring efficient case management processes, and supporting a team of case managers and counselors. The Director of Therapy and Advocacy Services collaborates with internal and external partners to meet the diverse needs of shelter residents and ensures compliance with organizational and funding requirements. SAFE Alliance:
The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.
In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline.
No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.
Position Details:
We are looking for one person to work on a full-time, exempt basis for an annual salary range of $60,000 to $65,000, dependent upon experience plus an annual language differential of $3,600 if you are English/Spanish bilingual. The work location will be at our Grove Blvd. Campus in the East Austin area. This position will include some travel with no ability for remote/hybrid work. The shift currently available is Monday- Friday 9am-5pm.
Essential Staff Position: The Shelter Director participates, with other staff, in a rotation to provide on-call, off-hours back-up and on-site response to the Emergency Shelter program. As Essential Staff, the Shelter Director is required to report to work when scheduled, even if the agency is otherwise closed (such as holidays), if needed; to report to work when called in if serving in an on-call capacity; and to comply with other stipulations of our Essential Staff policy.
Perks and Benefits of Working at SAFE Alliance*:
Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
8 standard paid holidays throughout the year.
Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.
*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.
Required Qualifications:
Bachelors Degree in Social Work, Psychology, or other related field or 4 years of experience supervising programs in nonprofit sector. Masters degree preferred.
Four years of supervisory experience required.
At least three years of experience providing direct client work. Preference given to those with experience in a residential, crisis, and/or homeless or domestic violence shelter program or experience working with domestic violence, sexual assault, human trafficking, or homeless programs.
Ability to work collaboratively with multiple resources in order to plan projects collaboratively and efficiently.
Knowledge of and experience with various requirements and funding and ability to support others around understanding.
Knowledge of and experience working with issues and systems related to domestic violence, sexual assault, human trafficking, child abuse, homelessness and trauma highly preferred.
With reasonable accommodation, this position requires the manual dexterity to sufficiently operate phones, computers, and other office equipment.
With Reasonable accommodation should have visual acuity capable of drafting, editing, reviewing, and/or comprehending materials in a standard typeface size 10 font or above, are required.
Occasional exposure to adverse working conditions, including the performance of work in cramped and/or awkward positions, and exposure to safety hazards, loud noise, traffic, and inclement weather conditions is possible.
Must be physically able to use authorized management of aggressive behavior techniques.
This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
This position requires driving. You must have a valid, State of Texas Driver’s License (If in possession of an out-of-state license, obtain a State of Texas Driver’s License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.
Application Information and Instructions:
We do NOT accept applications or resumes via email.
Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application weather you have been selected or not to move forward in the process.
All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month.
All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.
Apr 19, 2024
Full time
Director, Shelter Therapy and Advocacy Services (Grove Campus)
SAFE Alliance seeks a Director of Shelter Therapy and Advocacy Services for the Residential & Support Services program in the Kelly White Family Shelter department. This role involves overseeing the coordination of client services, ensuring efficient case management processes, and supporting a team of case managers and counselors. The Director of Therapy and Advocacy Services collaborates with internal and external partners to meet the diverse needs of shelter residents and ensures compliance with organizational and funding requirements. SAFE Alliance:
The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse.
In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members. Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk-in advocacy and crisis interventions or face-to-face emotional support through our 24/7 confidential SAFEline.
No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.
Position Details:
We are looking for one person to work on a full-time, exempt basis for an annual salary range of $60,000 to $65,000, dependent upon experience plus an annual language differential of $3,600 if you are English/Spanish bilingual. The work location will be at our Grove Blvd. Campus in the East Austin area. This position will include some travel with no ability for remote/hybrid work. The shift currently available is Monday- Friday 9am-5pm.
Essential Staff Position: The Shelter Director participates, with other staff, in a rotation to provide on-call, off-hours back-up and on-site response to the Emergency Shelter program. As Essential Staff, the Shelter Director is required to report to work when scheduled, even if the agency is otherwise closed (such as holidays), if needed; to report to work when called in if serving in an on-call capacity; and to comply with other stipulations of our Essential Staff policy.
Perks and Benefits of Working at SAFE Alliance*:
Employee Only: Health insurance, short-term disability, and life insurance are employer paid with an option to purchase additional dependent coverage.
Eligibility for Paid time off accruals of up to 15 days a year prorated based on hire date and hours worked.
8 standard paid holidays throughout the year.
Depending on your date of hire, up to 4 Personal Holidays are granted to use at your preference throughout the year.
A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
403(b) retirement plan with an ability to contribute immediately. You can earn an employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay whether you contribute to the Plan, after one year of eligible service.
SAFE Alliance benefit plans are effective the first day of the month following thirty days of continuous employment.
*Benefit plans and benefit start dates are prorated based on date of hire and hours worked. Eligibility in employer paid benefits, paid time off and holidays are dependent upon full-time employment status and/or hours worked and may be subject to change.
Required Qualifications:
Bachelors Degree in Social Work, Psychology, or other related field or 4 years of experience supervising programs in nonprofit sector. Masters degree preferred.
Four years of supervisory experience required.
At least three years of experience providing direct client work. Preference given to those with experience in a residential, crisis, and/or homeless or domestic violence shelter program or experience working with domestic violence, sexual assault, human trafficking, or homeless programs.
Ability to work collaboratively with multiple resources in order to plan projects collaboratively and efficiently.
Knowledge of and experience with various requirements and funding and ability to support others around understanding.
Knowledge of and experience working with issues and systems related to domestic violence, sexual assault, human trafficking, child abuse, homelessness and trauma highly preferred.
With reasonable accommodation, this position requires the manual dexterity to sufficiently operate phones, computers, and other office equipment.
With Reasonable accommodation should have visual acuity capable of drafting, editing, reviewing, and/or comprehending materials in a standard typeface size 10 font or above, are required.
Occasional exposure to adverse working conditions, including the performance of work in cramped and/or awkward positions, and exposure to safety hazards, loud noise, traffic, and inclement weather conditions is possible.
Must be physically able to use authorized management of aggressive behavior techniques.
This position requires completion of the 40-Hour Office of Attorney General Sexual Assault Advocacy Training Program within six (6) months of starting employment, along with participating in annual continuing education throughout your employment.
This position requires driving. You must have a valid, State of Texas Driver’s License (If in possession of an out-of-state license, obtain a State of Texas Driver’s License within 90 days of beginning employment.) AND at least three (3) consecutive years of driving experience OR one (1) year of driving experience if over 27 years of age AND an acceptable driving record that covers at least the last three years of driver history.
Pass all required criminal history background checks (including an FBI fingerprint check if applicable), as well as a pre-employment drug screen and TB test, if applicable.
All employees are required to comply with policies regarding COVID-19, which may be subject to change. COVID vaccines are still highly recommended, and we encourage employees to get vaccinated if they are able.
Application Information and Instructions:
We do NOT accept applications or resumes via email.
Applications will be accepted until positions are filled. You will be contacted via email regarding the status of your application weather you have been selected or not to move forward in the process.
All new employees regardless of status will be required to start their employment on either the 1st or 16th of the month.
All employees will be required to attend a three-day new employee orientation that is held both in-person and virtually the first three business days of the month.
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 15, 2024
Full time
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.
Job Description
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field
At least two years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field
Bi-lingual language skills, required
Experience dealing with multicultural clients
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations
Strong attention to detail and problem-solving skills
Basic knowledge of immigration laws, regulations, and procedures
Computer proficiency, including Microsoft Office and the Internet
Ability to interpret electronic monitoring messages and daily summary reports
Ability to type 35 words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted)
Valid Drivers’ License required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 15, 2024
Full time
Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.
Job Description
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field
At least two years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field
Bi-lingual language skills, required
Experience dealing with multicultural clients
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations
Strong attention to detail and problem-solving skills
Basic knowledge of immigration laws, regulations, and procedures
Computer proficiency, including Microsoft Office and the Internet
Ability to interpret electronic monitoring messages and daily summary reports
Ability to type 35 words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted)
Valid Drivers’ License required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are seeking a Disaster Program Specialist to support our Providence R.I. Chapter & Region. Candidates are required to live anywhere in Rhode Island. Candidate must be willing to be on call 24/7 unless on PTO. WHAT YOU NEED TO KNOW Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. DEPLOYMENT AT LEAST 1X A YEAR IS ASKED OF YOU. WHAT YOU NEED TO SUCCEED Bachelor’s degree required. We will consider a candidate with an Associates degree as well as someone with a HS diploma and good work / life experience. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Management Experience: n/a Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate to Advanced level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel is required and so is a valid drivers' license and a clean MVR. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. . The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE Volunteer management & engagement. Sales and recruiting experience. Manage teams. Bilingual English/Spanish. Being proactive. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are seeking a Disaster Program Specialist to support our Providence R.I. Chapter & Region. Candidates are required to live anywhere in Rhode Island. Candidate must be willing to be on call 24/7 unless on PTO. WHAT YOU NEED TO KNOW Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. DEPLOYMENT AT LEAST 1X A YEAR IS ASKED OF YOU. WHAT YOU NEED TO SUCCEED Bachelor’s degree required. We will consider a candidate with an Associates degree as well as someone with a HS diploma and good work / life experience. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Management Experience: n/a Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate to Advanced level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel is required and so is a valid drivers' license and a clean MVR. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. . The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE Volunteer management & engagement. Sales and recruiting experience. Manage teams. Bilingual English/Spanish. Being proactive. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Requirements
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type thirty-five (35) words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Job Description
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual English and Spanish language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the Internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type 35 words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Job Description
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two (2) years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual English and Spanish language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the Internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type 35 words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Active, valid driver's license required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, preferred.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the Internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type 35 words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Valid Drivers’ License required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Case Manager for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Immigration Case Manager, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Case Manager include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Job Requirements
As the Case Manager you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field.
Bi-lingual language skills, preferred.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations.
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the Internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type 35 words per minute to develop and maintain case records by performing data entry.
United States citizenship required.
Must live in the United States 3 of the last 5 years (military service and study abroad accepted).
Valid Drivers’ License required.
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.
Job Description
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Government Site Specialist for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Government Site Specialist, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Senior Specialist include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Job Requirements
As the Government Site Specialist you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the Internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type 35 words per minute to develop and maintain case records by performing data entry.
Valid Drivers’ License required.
United States citizenship required.
Must live in the United States 3 of the last 5 years(military and study abroad accepted).
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.
Job Description
Experienced Case Managers—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for Immigration Case Managers to fill the role of Government Site Specialist for the Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will use your criminal justice background and experience in case management to assist ISAP participants following the guidelines of our Department of Homeland Security contract. Utilizing a combination of face-to-face case management meetings, electronic monitoring technologies and home visits to engage participants and drive compliance you will ensure that participants attend court hearings and comply with conditions set by DHS.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and case management. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Job Responsibilities
As the Government Site Specialist, you will use your background in criminal justice, psychology and/or social and case management to develop, implement, and coordinate case management and individual service plans for ISAP Program Participants in conformance with program requirements.
Additional responsibilities for the Senior Specialist include:
Meeting with participants face-to-face regularly as required by government contractual obligations.
Developing and maintaining accurate and complete case records for all ISAP Program Participants from entry to release from ISAP, maintaining confidentiality of all records.
Conducting intake interviews and orientation sessions with each ISAP Program Participant within contractual timeframes.
Installing electronic monitoring equipment on ISAP Program Participants as necessary and monitoring compliance with electronic monitoring program.
Assisting Program Participants with acquiring travel documents from the countries of citizenship and maintaining a log of travel document information for each Program Participant.
Evaluating English proficiency of ISAP Program Participants to determine resources necessary to promote clear communication between ISAP staff and the participants.
Assess the needs and vulnerabilities of ISAP Program Participants, and connect them with appropriate resources within the community.
Job Requirements
As the Government Site Specialist you must have excellent interpersonal, oral and written communication skills, and demonstrated tact when interacting with employees, community contracts, government official, and participants. You will also need demonstrated sound judgment and even temperament with the ability to deal tactfully with the public. If this describes you, apply today!
Additional requirements include:
A Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice, or related social services/human service field.
At least two years’ relevant experience in a field related to law, social work, detention, corrections, government, or similar field
Bi-lingual language skills, required.
Experience dealing with multicultural clients.
Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports.
Ability to maintain self-control in stressful situations such as interpersonal confrontations or emergencies, or defuse hostile or unstable situations
Strong attention to detail and problem-solving skills.
Basic knowledge of immigration laws, regulations, and procedures.
Computer proficiency, including Microsoft Office and the Internet.
Ability to interpret electronic monitoring messages and daily summary reports.
Ability to type 35 words per minute to develop and maintain case records by performing data entry.
Valid Drivers’ License required.
United States citizenship required.
Must live in the United States 3 of the last 5 years(military and study abroad accepted).
Successfully pass pre-employment (post offer) background check and obtain a suitability determination.
Benefits
As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme park and attraction discounts
Your world of opportunities begins here! Apply today!