Harry Ransom Center, University of Texas at Austin
Job Posting Title: Metadata Specialist
Job Details:
General Notes
About the Harry Ransom Center:
The Ransom Center is an internationally renowned humanities research library and museum at The University of Texas at Austin. Its extensive collections provide unique insight into the creative process of writers and artists, deepening our understanding and appreciation of literature, photography, film, art, and the performing arts. Visitors engage with the Center's collections through research and study, exhibitions, publications, and a rich variety of program offerings including readings, talks, symposia, and film screenings.
The Ransom Center encourages discovery, inspires creativity, and advances understanding of the humanities for a broad audience through the preservation and sharing of its extraordinary collections.
The Ransom Center welcomes and respects all individuals and communities by valuing and maintaining awareness of broad perspectives and experiences. To learn more about our institutional mission and values, visit: https://www.hrc.utexas.edu/about/#mission-values .
Purpose Reporting to the Head of Printed & Published Media and Metadata Services, the Metadata Specialist engages in metadata analysis, remediation and/or enhancement to support improved discovery, access, and accurate representation of the Ransom Center's collections in a manner that is respectful to the individuals and communities who create, use, and are represented in them.
Success in this position requires a combination of analytical skills, creative thinking, and eagerness to experiment and learn new tools for problem solving and efficiency gains.
Responsibilities
Works collaboratively with the Unit Head to analyze legacy and newly created descriptive metadata distributed in different systems (QI, CONTENTdm, Alma/Primo, SQL databases) encoded in different formats and metadata schemas (MARC, EAD, Dublin Core, etc...) for quality, consistency, completeness and adequacy to facilitate coherent aggregation with other data and display on the Center’s Website
Performs activities in support of controlled vocabularies and entity management workflows, including reconciliation with external data sources (LCNAF, VIAF, ULAN, SNAC, Wikidata)
Participates in the Unit standards discussion meetings and contributes to documentation development and maintenance efforts
Communicates with metadata stakeholders, including colleagues from the Technical and Digital Services Division, the Research Services Division and Curatorial Services, providing input for appropriate meetings and committees as needed
Takes part in professional development activities, including attending workshops, webinars, and conferences, to stay informed of evolving cataloging trends, and changes in best practices and standards
Required Qualifications
Bachelor's Degree in a field relevant to the position
Experience managing metadata, including data standardization, remediation, mapping, and repurposing metadata for reuse
Strong problem-solving skills
Strong organizational skills and attention to detail
Strong written and verbal communication skills
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Experience with data cleanup and transformation tools such as OpenRefine
Experience working with APIs
Knowledge of entity management and linked data principles
Demonstrated ability to conduct research to aid in metadata analysis and remediation
Demonstrated ability to manage multiple tasks and projects simultaneously
Demonstrated ability to communicate and document complex technical issues
Salary Range $45,000
Working Conditions
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Use of manual dexterity, climbing of stairs, and lifting and moving
Work Shift
Standard M-F, 40hrs a week, 8:00am-5:00pm
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
For further information and to apply for the position, please see the full job posting: https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Metadata-Specialist_R_00033106
May 02, 2024
Full time
Job Posting Title: Metadata Specialist
Job Details:
General Notes
About the Harry Ransom Center:
The Ransom Center is an internationally renowned humanities research library and museum at The University of Texas at Austin. Its extensive collections provide unique insight into the creative process of writers and artists, deepening our understanding and appreciation of literature, photography, film, art, and the performing arts. Visitors engage with the Center's collections through research and study, exhibitions, publications, and a rich variety of program offerings including readings, talks, symposia, and film screenings.
The Ransom Center encourages discovery, inspires creativity, and advances understanding of the humanities for a broad audience through the preservation and sharing of its extraordinary collections.
The Ransom Center welcomes and respects all individuals and communities by valuing and maintaining awareness of broad perspectives and experiences. To learn more about our institutional mission and values, visit: https://www.hrc.utexas.edu/about/#mission-values .
Purpose Reporting to the Head of Printed & Published Media and Metadata Services, the Metadata Specialist engages in metadata analysis, remediation and/or enhancement to support improved discovery, access, and accurate representation of the Ransom Center's collections in a manner that is respectful to the individuals and communities who create, use, and are represented in them.
Success in this position requires a combination of analytical skills, creative thinking, and eagerness to experiment and learn new tools for problem solving and efficiency gains.
Responsibilities
Works collaboratively with the Unit Head to analyze legacy and newly created descriptive metadata distributed in different systems (QI, CONTENTdm, Alma/Primo, SQL databases) encoded in different formats and metadata schemas (MARC, EAD, Dublin Core, etc...) for quality, consistency, completeness and adequacy to facilitate coherent aggregation with other data and display on the Center’s Website
Performs activities in support of controlled vocabularies and entity management workflows, including reconciliation with external data sources (LCNAF, VIAF, ULAN, SNAC, Wikidata)
Participates in the Unit standards discussion meetings and contributes to documentation development and maintenance efforts
Communicates with metadata stakeholders, including colleagues from the Technical and Digital Services Division, the Research Services Division and Curatorial Services, providing input for appropriate meetings and committees as needed
Takes part in professional development activities, including attending workshops, webinars, and conferences, to stay informed of evolving cataloging trends, and changes in best practices and standards
Required Qualifications
Bachelor's Degree in a field relevant to the position
Experience managing metadata, including data standardization, remediation, mapping, and repurposing metadata for reuse
Strong problem-solving skills
Strong organizational skills and attention to detail
Strong written and verbal communication skills
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Experience with data cleanup and transformation tools such as OpenRefine
Experience working with APIs
Knowledge of entity management and linked data principles
Demonstrated ability to conduct research to aid in metadata analysis and remediation
Demonstrated ability to manage multiple tasks and projects simultaneously
Demonstrated ability to communicate and document complex technical issues
Salary Range $45,000
Working Conditions
May work around standard office conditions
Repetitive use of a keyboard at a workstation
Use of manual dexterity, climbing of stairs, and lifting and moving
Work Shift
Standard M-F, 40hrs a week, 8:00am-5:00pm
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
For further information and to apply for the position, please see the full job posting: https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Metadata-Specialist_R_00033106
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Apr 02, 2024
Full time
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Job Summary
The Department Information Systems Coordinator (DISC) provides technical assistance and support to the Sheriff’s Office, Jail Services, and other local law enforcement agencies in planning, developing, and operating a regional law enforcement information network. This position will work directly within Clark County Information Technology (IT) and collaborate with Clark County Sheriff’s Office (CCSO) management, with key responsibilities of overseeing database and application technologies used in reporting; optimizing systems for information analysis; and coordinating related enforcement activities among multiple agencies. These responsibilities necessitate both a thorough understanding of the department processes and workflow, and comprehensive knowledge of the capabilities of the available computer software and programs as well as various niche technology products specific to law enforcement. Duties typically include, but are not limited to: Assist in the installation, administration, and support of various CCSO, Jail Services, and vendor-based hardware and software systems/applications. • Participate in evaluating, recommending, and selecting application and/or hardware products needed to support the Sheriff’s Office or partner agencies. • Assist users on day-to-day computer related issues such as setting changes, printer issues, burn CDs/DVDs, file recovery, and general application use. • Provide initial or secondary troubleshooting on system/server failure and coordinate with County IT to determine the appropriate fixes. Assists in break fix where applicable or in County IT absence. • Assist in the development, maintenance, and troubleshooting of data transfer process between CCSO systems, County IT, and vendors. • Assist in the design and development of department level relational database (e.g. SQL database) and database objects to support in-house developed applications. (I.E. – Win-Pak) • Assist in coordinating database support functions for law enforcement systems including security administration, performance tuning, and data moves. • Perform system administration for reporting systems (e.g. SQL Reporting Service) including security administration, setup, bug fixes, and deployment. • Convert and migrate data from existing systems to new systems and provide on-going system maintenance for client. • Develop ad-hoc query, data extraction, and other reports to meet the department and external agencies objectives. (I.E. – SSRS reports) • Analyze data and create reports (I.E. – SSRS or other required formats for presentations) as needed for customers. • Monitor and track inventory of law enforcement hardware and software including laptops, projectors, etc. • Assist in the development of short-term and long-term strategic planning for the law enforcement IS support unit. • Research, suggest, design, validate, and deploy new law enforcement and mobile related technology. (I.E. – Apple iOS phones and iPads, Android phones, body cameras) • Assist in Bodycam support related to hardware and supporting applications. • Utilize MobileIron MDM solution to support the management of Apple iOS and Android phones. • Assist outside agencies on items and issues related to law enforcement records management systems. Clark County Washington is a growing and diverse community. The Sheriff's Office values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds are highly encouraged. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Education equivalent to an associate degree in computer science or closely related field (directly related work experience may substitute for the degree requirement) plus three to five years of responsible experience in supporting computer technology users and systems is required. The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.
The ideal candidate will have the following strengths and abilities:
Strong oral/written communication, and interpersonal/teamwork skills
Knowledge of the functions and/or processes in the field of criminal justice and/or law enforcement is highly desirable
Possession of or ability to obtain a valid driver’s license
Ability to lift to 30 lb. of computer accessories and/or supplies
Knowledge of: current and developing computer-based technologies and trends; Microsoft O365, Microsoft .NET Framework, including VB.Net and ASP.Net; Microsoft SQL Server (2000/2005/2008/2012/2016/2019), SQL Server Reporting Services (SSRS), T-SQL, and ODBC, OLEDB, ADO.Net; desktop and web based scripting and development; security; principles and practices of local area network management; basic ability to troubleshoot technical hardware, personal computers, and mobile computer platforms; scheduled tasks, services and SQL Agent; XML and XSLT; data transfer utilities and principles of ETL; work flow processes and goals within the Sheriff’s Office and Jail Services department.
Ability to: analyze problems, identify their basic elements, and provide logical solutions; evaluate user requirements and ways to meet requirements through effective applications relevant to information analysis and mapping; prepare supporting documentation of various applications & systems; work effectively and collaboratively with multiple agency personnel at all levels; work independently with minimal guidance; maintain proficiency in rapidly evolving technological environment and stay abreast of new trends and innovations in the field of management information systems, particularly as related to law enforcement; communicate clearly and concisely in both oral and written form; read, interpret and apply complex technical publications; establish and maintain effective working relationships with those contacted in the course of work; train and assist others in using simple and complex computer applications; prepare clear and concise reports; manipulate computer components and operate a keyboard; visually operate programs and systems.
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
Examples of Duties
Duties may include but are not limited to the following:
Facilitates the department’s production of data necessary to achieve broad department objectives; may include needs assessment of information needs, analysis of workflow, and evaluation of available software packages.
Maximizes the department’s use of software through designing spreadsheet and word processing macros; developing databases; downloading data and modifying software programs for specific department needs.
Work within the Department of Information Technology to seek solutions to problems, plan technology installations, and ensure compliance with County-wide standards.
Formats and creates reports using standard applications.
Maintains inventory of software and hardware throughout the department.
Loads specified software packages such as operating systems, word processing, or spreadsheet programs into department PCs; trouble shoots hardware problems.
Responds to users' inquiries concerning systems operations; diagnoses software and operator problems; seeks and implements solutions; replaces software packages.
Formulate the Department’s web page content; interact with other web designers within the County; regularly meet with information Specialists throughout the County to share ideas, solutions and maintain up to date knowledge.
Assist staff with basic PC software problems; at the higher level, develop and deliver training to staff on the use of technology and department specific programs.
Performs other duties as assigned.
Salary Grade
Sheriff Support.11
Salary Range
$35.29 - $47.64- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 27, 2024
Full time
Job Summary
The Department Information Systems Coordinator (DISC) provides technical assistance and support to the Sheriff’s Office, Jail Services, and other local law enforcement agencies in planning, developing, and operating a regional law enforcement information network. This position will work directly within Clark County Information Technology (IT) and collaborate with Clark County Sheriff’s Office (CCSO) management, with key responsibilities of overseeing database and application technologies used in reporting; optimizing systems for information analysis; and coordinating related enforcement activities among multiple agencies. These responsibilities necessitate both a thorough understanding of the department processes and workflow, and comprehensive knowledge of the capabilities of the available computer software and programs as well as various niche technology products specific to law enforcement. Duties typically include, but are not limited to: Assist in the installation, administration, and support of various CCSO, Jail Services, and vendor-based hardware and software systems/applications. • Participate in evaluating, recommending, and selecting application and/or hardware products needed to support the Sheriff’s Office or partner agencies. • Assist users on day-to-day computer related issues such as setting changes, printer issues, burn CDs/DVDs, file recovery, and general application use. • Provide initial or secondary troubleshooting on system/server failure and coordinate with County IT to determine the appropriate fixes. Assists in break fix where applicable or in County IT absence. • Assist in the development, maintenance, and troubleshooting of data transfer process between CCSO systems, County IT, and vendors. • Assist in the design and development of department level relational database (e.g. SQL database) and database objects to support in-house developed applications. (I.E. – Win-Pak) • Assist in coordinating database support functions for law enforcement systems including security administration, performance tuning, and data moves. • Perform system administration for reporting systems (e.g. SQL Reporting Service) including security administration, setup, bug fixes, and deployment. • Convert and migrate data from existing systems to new systems and provide on-going system maintenance for client. • Develop ad-hoc query, data extraction, and other reports to meet the department and external agencies objectives. (I.E. – SSRS reports) • Analyze data and create reports (I.E. – SSRS or other required formats for presentations) as needed for customers. • Monitor and track inventory of law enforcement hardware and software including laptops, projectors, etc. • Assist in the development of short-term and long-term strategic planning for the law enforcement IS support unit. • Research, suggest, design, validate, and deploy new law enforcement and mobile related technology. (I.E. – Apple iOS phones and iPads, Android phones, body cameras) • Assist in Bodycam support related to hardware and supporting applications. • Utilize MobileIron MDM solution to support the management of Apple iOS and Android phones. • Assist outside agencies on items and issues related to law enforcement records management systems. Clark County Washington is a growing and diverse community. The Sheriff's Office values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds are highly encouraged. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Education equivalent to an associate degree in computer science or closely related field (directly related work experience may substitute for the degree requirement) plus three to five years of responsible experience in supporting computer technology users and systems is required. The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.
The ideal candidate will have the following strengths and abilities:
Strong oral/written communication, and interpersonal/teamwork skills
Knowledge of the functions and/or processes in the field of criminal justice and/or law enforcement is highly desirable
Possession of or ability to obtain a valid driver’s license
Ability to lift to 30 lb. of computer accessories and/or supplies
Knowledge of: current and developing computer-based technologies and trends; Microsoft O365, Microsoft .NET Framework, including VB.Net and ASP.Net; Microsoft SQL Server (2000/2005/2008/2012/2016/2019), SQL Server Reporting Services (SSRS), T-SQL, and ODBC, OLEDB, ADO.Net; desktop and web based scripting and development; security; principles and practices of local area network management; basic ability to troubleshoot technical hardware, personal computers, and mobile computer platforms; scheduled tasks, services and SQL Agent; XML and XSLT; data transfer utilities and principles of ETL; work flow processes and goals within the Sheriff’s Office and Jail Services department.
Ability to: analyze problems, identify their basic elements, and provide logical solutions; evaluate user requirements and ways to meet requirements through effective applications relevant to information analysis and mapping; prepare supporting documentation of various applications & systems; work effectively and collaboratively with multiple agency personnel at all levels; work independently with minimal guidance; maintain proficiency in rapidly evolving technological environment and stay abreast of new trends and innovations in the field of management information systems, particularly as related to law enforcement; communicate clearly and concisely in both oral and written form; read, interpret and apply complex technical publications; establish and maintain effective working relationships with those contacted in the course of work; train and assist others in using simple and complex computer applications; prepare clear and concise reports; manipulate computer components and operate a keyboard; visually operate programs and systems.
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
Examples of Duties
Duties may include but are not limited to the following:
Facilitates the department’s production of data necessary to achieve broad department objectives; may include needs assessment of information needs, analysis of workflow, and evaluation of available software packages.
Maximizes the department’s use of software through designing spreadsheet and word processing macros; developing databases; downloading data and modifying software programs for specific department needs.
Work within the Department of Information Technology to seek solutions to problems, plan technology installations, and ensure compliance with County-wide standards.
Formats and creates reports using standard applications.
Maintains inventory of software and hardware throughout the department.
Loads specified software packages such as operating systems, word processing, or spreadsheet programs into department PCs; trouble shoots hardware problems.
Responds to users' inquiries concerning systems operations; diagnoses software and operator problems; seeks and implements solutions; replaces software packages.
Formulate the Department’s web page content; interact with other web designers within the County; regularly meet with information Specialists throughout the County to share ideas, solutions and maintain up to date knowledge.
Assist staff with basic PC software problems; at the higher level, develop and deliver training to staff on the use of technology and department specific programs.
Performs other duties as assigned.
Salary Grade
Sheriff Support.11
Salary Range
$35.29 - $47.64- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
$84,843 - $90,985 / year or higher DOQ + Full-Time County Benefits .
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov .
James City County’s Circuit Court seeks an individual to provide legal research and recommendations to the Judges of the Williamsburg and James City County Circuit Court judges; provide overall training, direction and supervision to law clerks; and perform related work as directed by the Judges.
Responsibilities:
Assist in the development and implementation of court policies and procedures, and written materials regarding same; and seek to generate improvements in court policies and procedures to enhance the functioning of the court.
Assist the Judges with special research and writing projects as the Judges may request.
Assist the Chief Judge with administrative and reporting requirements pursuant to statutory requirements.
Research and prepare legal analysis of a complex nature for the Judges regarding various cases and issues pending before the court and research and draft opinions under the direction of the Judges. Specifically, reviews cases scheduled for trial several days prior to the trial date, prepares summaries of the facts, issues, and other relevant data apprising the Judge of problems (jurisdictional, procedural, evidentiary, etc.) that may arise during the trial of the case and anticipating issues.
Attend court and listen to arguments of counsel on various motions made on the morning of trial or during a trial and assist the Judge. Specifically, noting the Judge’s ruling on the case, and subsequently reviewing orders submitted pursuant to such ruling to determine whether they accurately reflect the ruling prior to their entry by the Judge.
Provide managerial leadership for the hiring, training, supervision, and evaluation of law clerks.
Review legislation pending in the General Assembly that may impact the court and follow its enactment status; and stay current on recent legal developments, both statutory and case law, impacting the court and its procedures.
Participate in seminars and presentations, including the preparation of written materials, to provide information about policies and procedures of the Circuit Court; and write articles with updates and reminders regarding court procedures as needed.
Perform other job duties requiring skills, knowledge and physical requirements as demanded by duties described.
Provide support in the coordination of technology needs, coordination of purchase of publications and other related functions.
Respond to telephone inquiries by Attorneys or other persons concerning procedural matters; review orders (divorce decrees, name change orders, adoption orders, etc.) to determine whether they comply with statutory requirements.
Efficient navigation of computer programs such as Microsoft Office as well as electronic databases and related software applications such as Fastcase, Westlaw, and Civilware.
Coordinate with Circuit Court Clerk’s Office to assess and respond to judicial responsibilities and needs.
Requirements:
Any combination of education and experience equivalent to a law degree from an accredited law school; a member in good standing of the Virginia State Bar or an equivalent is preferred. (Those awaiting Bar results may also apply.)
Must possess reliable transportation to work site(s).
Knowledge of law as applied to Virginia law and familiarity with courtroom procedures is preferred. • Strong interpersonal skills are required.
Ability to deal effectively with challenging and changing deadlines; speak effectively with Judges; express legal opinions effectively in writing.
Ability to use equipment efficiently and economically; use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisions; listen and understand directions, information and ideas presented verbally or in writing.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov .
Dec 05, 2023
Full time
$84,843 - $90,985 / year or higher DOQ + Full-Time County Benefits .
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov .
James City County’s Circuit Court seeks an individual to provide legal research and recommendations to the Judges of the Williamsburg and James City County Circuit Court judges; provide overall training, direction and supervision to law clerks; and perform related work as directed by the Judges.
Responsibilities:
Assist in the development and implementation of court policies and procedures, and written materials regarding same; and seek to generate improvements in court policies and procedures to enhance the functioning of the court.
Assist the Judges with special research and writing projects as the Judges may request.
Assist the Chief Judge with administrative and reporting requirements pursuant to statutory requirements.
Research and prepare legal analysis of a complex nature for the Judges regarding various cases and issues pending before the court and research and draft opinions under the direction of the Judges. Specifically, reviews cases scheduled for trial several days prior to the trial date, prepares summaries of the facts, issues, and other relevant data apprising the Judge of problems (jurisdictional, procedural, evidentiary, etc.) that may arise during the trial of the case and anticipating issues.
Attend court and listen to arguments of counsel on various motions made on the morning of trial or during a trial and assist the Judge. Specifically, noting the Judge’s ruling on the case, and subsequently reviewing orders submitted pursuant to such ruling to determine whether they accurately reflect the ruling prior to their entry by the Judge.
Provide managerial leadership for the hiring, training, supervision, and evaluation of law clerks.
Review legislation pending in the General Assembly that may impact the court and follow its enactment status; and stay current on recent legal developments, both statutory and case law, impacting the court and its procedures.
Participate in seminars and presentations, including the preparation of written materials, to provide information about policies and procedures of the Circuit Court; and write articles with updates and reminders regarding court procedures as needed.
Perform other job duties requiring skills, knowledge and physical requirements as demanded by duties described.
Provide support in the coordination of technology needs, coordination of purchase of publications and other related functions.
Respond to telephone inquiries by Attorneys or other persons concerning procedural matters; review orders (divorce decrees, name change orders, adoption orders, etc.) to determine whether they comply with statutory requirements.
Efficient navigation of computer programs such as Microsoft Office as well as electronic databases and related software applications such as Fastcase, Westlaw, and Civilware.
Coordinate with Circuit Court Clerk’s Office to assess and respond to judicial responsibilities and needs.
Requirements:
Any combination of education and experience equivalent to a law degree from an accredited law school; a member in good standing of the Virginia State Bar or an equivalent is preferred. (Those awaiting Bar results may also apply.)
Must possess reliable transportation to work site(s).
Knowledge of law as applied to Virginia law and familiarity with courtroom procedures is preferred. • Strong interpersonal skills are required.
Ability to deal effectively with challenging and changing deadlines; speak effectively with Judges; express legal opinions effectively in writing.
Ability to use equipment efficiently and economically; use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisions; listen and understand directions, information and ideas presented verbally or in writing.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov .
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Nov 02, 2023
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
WHO WE ARE
The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we’ve grown to a staff of 90+ talented individuals dispersed across the country and around the world. At The Humane League (THL), animal welfare is at the forefront of our everyday work. As such, many of our staff are vegan by personal choice, and all of our THL-hosted events offer fully vegan menus. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We will be holding a webinar on Monday, August 28 at 5:00pm PDT/6:00pm MDT/7:00pm CDT/8:00pm EDT for you to find out more about the role and ask any questions you may have. The webinar will be hosted by Jon Camp, Associate Director of Donor Relations and Jonathan Frappier , Director of Donor Relations. If you’re interested, please register here . At the webinar, you’ll only be able to see the presenter and not others watching. The webinar will be recorded and available here by Tuesday, August 29.
YOUR OPPORTUNITY
As the Donor Relations Specialist, you will be responsible for stewarding the relationships and gifts of approximately 500 mid-level donors (those who give between $500-4,999 a year), scheduling and participating in one-on-one virtual and in-person meetings with THL supporters, and assisting in the research and strategy to retain and upgrade our supporters. Mid-level donors are a quickly growing and significant segment of The Humane League's donor pool, and with proper stewardship, they often develop into major donors. Their continued support is essential for THL's financial stability and donor diversification. This position reports directly to Jon Camp, Associate Director of Donor Relations.
This is a full-time, remote position. This position requires 2-3 weeks of travel for donor meetings and staff retreats, equivalent to approximately 2-3 trips per year across the US. We are only able to consider applicants who reside in the United States and possess United States work authorization.
Core Responsibilities:
Your responsibilities include but are not limited to:
With the guidance of their manager, develop and execute medium-to-high touch cultivation, solicitation, and stewardship strategies for a network of approximately 500 donors making 3- to 4-figure gifts totaling $425,000 annually.
Regularly meet with existing and prospective donors through virtual and in-person meetings to cultivate support for The Humane League’s work.
Consistently engage THL’s mid-level supporters through sharing quarterly reports, inviting them to virtual events, and soliciting feedback.
Regularly thank new donors through phone and written communication. Follow up with donors who are lapsed or up for renewal to solicit their renewal.
Advance THL’s commitment to equity, inclusion, and belonging by seeking a diverse range of THL donors to highlight in our publications; providing engagement opportunities to those who give to THL in smaller amounts; and exploring opportunities for THL to reach new communities in a way that is respectful and collaborative.
Support the promotion of fundraising and cultivation events, including quarterly virtual town halls.
Collaborate with Development staff to qualify and upgrade mid-level giving prospects from our annual fund.
Stay current on The Humane League’s programs and theory of change, as well as the trends in the animal protection movement as a whole, to effectively articulate our mission and represent our work to the public.
Maintain detailed donor files in the donor database and all related projects in THL’s project management system (Asana) regularly and with consistency.
Stay current on philanthropic opportunities, including but not limited to, legacy giving, foundation giving, leadership giving, and peer-to-peer giving.
Provide research, reporting, and strategy for the mid-level program, utilizing THL’s systems, software, and SOPs, with full comprehension and continued learning for increased support and efficiencies.
Support the development of expertise in the entire Donor Relations team by sharing learning, providing guidance, and collaborating on developing improved processes.
Other duties as assigned.
REQUIRED SKILLS
The ideal candidate will possess most, if not all the following qualities, skills, and characteristics:
2 years of professional experience in fundraising, direct marketing, or grassroots organizing.
Mission alignment: An understanding of or willingness to understand farm animal welfare issues.
Communication: Solid ability to communicate persuasively verbally and in writing. Exceptional listening and social skills, including curiosity, appreciation, and diplomacy. Comfortable making repeated thank-you calls.
Strategic thinking: Ability to develop and execute high-earning fundraising strategies based on data extrapolated from our donor relations database.
Interpersonal skills: A comfort and resilience in discussing financial matters, soliciting donations, and following up with supporters about financial giving. An ability to effectively collaborate with internal and external stakeholders.
Perseverance: Ability to self-motivate and repeatedly follow-up with potential donors, with little to no indication of progress.
Organized: Outstanding organizational skills with a high level of attention to detail.
This position is available until 1:00pm PDT/2:00pm MDT/3:00pm CDT/4:00pm EDT on Friday, September 1, 2023.
The initial application review will happen after the application closing date above. Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows:
Work Simulation Exercise (completed remotely)
First Interview (via video call)
Second Interview (via video call)
Reference Check
Compensation and Benefits
The compensation range for this role is $65,493 - $80,047. At The Humane League, we believe in maintaining a fair and equitable work environment for all employees. As part of our commitment to transparency and equity, we recently implemented a job architecture framework, which levels all of our roles according to size and complexity, as well as a compensation step system, which allows us to account for an individuals total years of related experience when determining their compensation. In addition, we have adopted a no negotiation policy for salaries. To determine a jobs level, we carefully consider a variety of factors, including a job's size and complexity, required experience, knowledge, and/or skills, internal comparability, and market data. To determine final compensation, experience will be measured by considering prior work in jobs or activities that are related to the role at THL. These new practices are aligned with our organizational values and will help us ensure we maintain clear, consistent, transparent, and equitable HR processes.
Employees enjoy full medical coverage, optional dental and vision packages, a 401(k) retirement plan, pet care & Rx discount plans, working from home, up to 12 weeks of paid parental leave for eligible employees, paid holidays, flexible vacation time, professional development, and the supportive environment at The Humane League!
Equal Employment Opportunity
The Humane League is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. In compliance with laws and in furtherance of our commitment to fostering an environment that welcomes and embraces diversity, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Accommodations
The Humane League is committed to working with and providing reasonable accommodations to individuals with disabilities. We trust individuals to self-identify and ask for the accommodations they need. An example of an accommodation might be extra time to complete a work simulation exercise, among many others. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this form to let us know the nature of your request and your contact information.
AI Policy
We value original work and thought in the application process; with that being said, please refrain from using artificial intelligence to generate your responses. By submitting this application you agree to comply with this. Violations of this policy may result in being dismissed from the hiring process. If you need a reasonable accommodation to this policy, please see above for more information.
Aug 17, 2023
Full time
WHO WE ARE
The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we’ve grown to a staff of 90+ talented individuals dispersed across the country and around the world. At The Humane League (THL), animal welfare is at the forefront of our everyday work. As such, many of our staff are vegan by personal choice, and all of our THL-hosted events offer fully vegan menus. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We will be holding a webinar on Monday, August 28 at 5:00pm PDT/6:00pm MDT/7:00pm CDT/8:00pm EDT for you to find out more about the role and ask any questions you may have. The webinar will be hosted by Jon Camp, Associate Director of Donor Relations and Jonathan Frappier , Director of Donor Relations. If you’re interested, please register here . At the webinar, you’ll only be able to see the presenter and not others watching. The webinar will be recorded and available here by Tuesday, August 29.
YOUR OPPORTUNITY
As the Donor Relations Specialist, you will be responsible for stewarding the relationships and gifts of approximately 500 mid-level donors (those who give between $500-4,999 a year), scheduling and participating in one-on-one virtual and in-person meetings with THL supporters, and assisting in the research and strategy to retain and upgrade our supporters. Mid-level donors are a quickly growing and significant segment of The Humane League's donor pool, and with proper stewardship, they often develop into major donors. Their continued support is essential for THL's financial stability and donor diversification. This position reports directly to Jon Camp, Associate Director of Donor Relations.
This is a full-time, remote position. This position requires 2-3 weeks of travel for donor meetings and staff retreats, equivalent to approximately 2-3 trips per year across the US. We are only able to consider applicants who reside in the United States and possess United States work authorization.
Core Responsibilities:
Your responsibilities include but are not limited to:
With the guidance of their manager, develop and execute medium-to-high touch cultivation, solicitation, and stewardship strategies for a network of approximately 500 donors making 3- to 4-figure gifts totaling $425,000 annually.
Regularly meet with existing and prospective donors through virtual and in-person meetings to cultivate support for The Humane League’s work.
Consistently engage THL’s mid-level supporters through sharing quarterly reports, inviting them to virtual events, and soliciting feedback.
Regularly thank new donors through phone and written communication. Follow up with donors who are lapsed or up for renewal to solicit their renewal.
Advance THL’s commitment to equity, inclusion, and belonging by seeking a diverse range of THL donors to highlight in our publications; providing engagement opportunities to those who give to THL in smaller amounts; and exploring opportunities for THL to reach new communities in a way that is respectful and collaborative.
Support the promotion of fundraising and cultivation events, including quarterly virtual town halls.
Collaborate with Development staff to qualify and upgrade mid-level giving prospects from our annual fund.
Stay current on The Humane League’s programs and theory of change, as well as the trends in the animal protection movement as a whole, to effectively articulate our mission and represent our work to the public.
Maintain detailed donor files in the donor database and all related projects in THL’s project management system (Asana) regularly and with consistency.
Stay current on philanthropic opportunities, including but not limited to, legacy giving, foundation giving, leadership giving, and peer-to-peer giving.
Provide research, reporting, and strategy for the mid-level program, utilizing THL’s systems, software, and SOPs, with full comprehension and continued learning for increased support and efficiencies.
Support the development of expertise in the entire Donor Relations team by sharing learning, providing guidance, and collaborating on developing improved processes.
Other duties as assigned.
REQUIRED SKILLS
The ideal candidate will possess most, if not all the following qualities, skills, and characteristics:
2 years of professional experience in fundraising, direct marketing, or grassroots organizing.
Mission alignment: An understanding of or willingness to understand farm animal welfare issues.
Communication: Solid ability to communicate persuasively verbally and in writing. Exceptional listening and social skills, including curiosity, appreciation, and diplomacy. Comfortable making repeated thank-you calls.
Strategic thinking: Ability to develop and execute high-earning fundraising strategies based on data extrapolated from our donor relations database.
Interpersonal skills: A comfort and resilience in discussing financial matters, soliciting donations, and following up with supporters about financial giving. An ability to effectively collaborate with internal and external stakeholders.
Perseverance: Ability to self-motivate and repeatedly follow-up with potential donors, with little to no indication of progress.
Organized: Outstanding organizational skills with a high level of attention to detail.
This position is available until 1:00pm PDT/2:00pm MDT/3:00pm CDT/4:00pm EDT on Friday, September 1, 2023.
The initial application review will happen after the application closing date above. Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows:
Work Simulation Exercise (completed remotely)
First Interview (via video call)
Second Interview (via video call)
Reference Check
Compensation and Benefits
The compensation range for this role is $65,493 - $80,047. At The Humane League, we believe in maintaining a fair and equitable work environment for all employees. As part of our commitment to transparency and equity, we recently implemented a job architecture framework, which levels all of our roles according to size and complexity, as well as a compensation step system, which allows us to account for an individuals total years of related experience when determining their compensation. In addition, we have adopted a no negotiation policy for salaries. To determine a jobs level, we carefully consider a variety of factors, including a job's size and complexity, required experience, knowledge, and/or skills, internal comparability, and market data. To determine final compensation, experience will be measured by considering prior work in jobs or activities that are related to the role at THL. These new practices are aligned with our organizational values and will help us ensure we maintain clear, consistent, transparent, and equitable HR processes.
Employees enjoy full medical coverage, optional dental and vision packages, a 401(k) retirement plan, pet care & Rx discount plans, working from home, up to 12 weeks of paid parental leave for eligible employees, paid holidays, flexible vacation time, professional development, and the supportive environment at The Humane League!
Equal Employment Opportunity
The Humane League is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. In compliance with laws and in furtherance of our commitment to fostering an environment that welcomes and embraces diversity, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
Accommodations
The Humane League is committed to working with and providing reasonable accommodations to individuals with disabilities. We trust individuals to self-identify and ask for the accommodations they need. An example of an accommodation might be extra time to complete a work simulation exercise, among many others. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this form to let us know the nature of your request and your contact information.
AI Policy
We value original work and thought in the application process; with that being said, please refrain from using artificial intelligence to generate your responses. By submitting this application you agree to comply with this. Violations of this policy may result in being dismissed from the hiring process. If you need a reasonable accommodation to this policy, please see above for more information.
This position will be based out of Washington DC and will be a hybrid, remote-eligible or can be based in our office in Bonn, Germany. Existing work authorization is required at the time of application submission. WRI is unable to sponsor visa work authorization for this position.
About the Program:
The NDC Partnership brings together more than 200 members, including more than 120 countries, developed and developing, and more than 85 institutions to create and deliver on ambitious climate action that helps achieve the Paris Agreement and the Sustainable Development Goals (SDGs). Governments identify their NDC implementation priorities and the type of support that is needed to translate them into actionable policies and programs. Based on these requests, the membership offers a tailored package of expertise, technical assistance, and funding. This collaborative response provides developing countries with efficient access to a wide range of resources to adapt to and mitigate climate change and foster more equitable and sustainable development. The NDC Partnership is hosted by the United Nations Framework Convention on Climate Change (UNFCCC) Secretariat, the United Nations Office for Project Services (UNOPS) and the World Resources Institute (WRI). The Partnership has members in all regions of the world, with staff in Washington DC and Bonn, Germany
Job Highlight:
In this role, you will be actively involved in developing content for the Partnership’s multimedia channels, including the website, email, social media, publications and print and digital materials, regular communication products, and contributing to ongoing communication campaigns. You will be responsible for developing and maintaining our Editorial and Design calendar in coordination with Support Unit staff and external vendors, as well as overseeing the Partnership’s social media calendar. This position will involve both proactive planning to implement the Partnership’s ambitious, communications work plan, as well as reactive, rapid daily interaction on issues related to the Partnership’s work and impact, as well as that of its diverse membership. You will report directly to the Communications Manager and work closely with our Visual Media Specialist, Writer, Copyeditor and Event Manager. You will be a key member of the Outreach and Governance team led by the Deputy Director of Outreach & Governance.
What will you do:
Communications & Project Management (50%):
Supports the Communications Manager with the production of all communications deliverables, including establishing deadlines for the Editorial and Design calendar, managing the intake and work flow for all communications products, and collaborating with Support Unit staff to frame and develop content
Liaises with external vendors, contractors, and consultants to copyedit, write, design, develop, and translate Support Unit products in collaboration with the Partnership’s host institutions
Engages with Support Unit staff to develop the monthly email newsletter and maintains and updates the newsletter audience
Publishes and curates content for the website
Supports design projects including photo selection and editing, as well as graphic design
Social Media (30%):
Supports the development of the Partnership’s social media strategy under the guidance of the Communications Manager, including curating the social media calendar, working with staff to source and draft social content, and designing branded templates
Regularly tracks and evaluates success metrics and key performance indicators with the Communications Manager to evaluate social media audience engagement and growth, and supports in media tracking and analysis
Administration, Grants and Finance (20%):
Supports with budget tracking and processes all communications invoices, grants and contracts with vendors and consultants in coordination with the Communications Manager and Operations and Grants team
Coordinates team input to the broader Support Unit, including through regular communications dispatches, meetings support and trainings
Supports the close of the fiscal year as requested by the Deputy Director of Operations, and assists with the onboarding of new interns, vendors and consultants in coordination with the Communications Manager
What will you need:
Education: A completed bachelor’s degree in journalism, communications, international relations, public policy, or a related field
Experience: 3+ years of full-time, relevant experience in communications, journalism, public relations, event management or a similar field
Fluent in English (proficiency in Spanish and French is an asset)
At least 2 years of experience developing social media content and scheduling and building a social media calendar, including experience with HootSuite, LinkedIn, Facbeook, Instagram, Twitter and YouTube
Familiarity and/or broad knowledge related to climate change, sustainable development, economic policy, and international development
Ability to communicate technical concepts and complex ideas to a wide audience, including a general readership and technical/content experts
Ability to communicative effectively regarding progress, deadlines, and turnaround times for all deliverables in a fast-paced work environment
Excellent writing, editing and proof-reading skills, and attention to detail
Experience copyediting and familiarity with the Associated Press (AP) Style Guide
Potential salary:
69,000 USD to 78,000 USD if based in the US. Salary is commensurate with experience and other compensable factors.
How to Apply:
Please submit a resume with cover letter by March 31st, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
A competitive salary
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the United States.
The chance to have an impact and to develop your career within a mission-driven organization with access to varied learning and training opportunities.
A workplace that strives to put diversity and inclusion at the heart of our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
Generous leave days that increase with tenure
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
Apr 07, 2023
Full time
This position will be based out of Washington DC and will be a hybrid, remote-eligible or can be based in our office in Bonn, Germany. Existing work authorization is required at the time of application submission. WRI is unable to sponsor visa work authorization for this position.
About the Program:
The NDC Partnership brings together more than 200 members, including more than 120 countries, developed and developing, and more than 85 institutions to create and deliver on ambitious climate action that helps achieve the Paris Agreement and the Sustainable Development Goals (SDGs). Governments identify their NDC implementation priorities and the type of support that is needed to translate them into actionable policies and programs. Based on these requests, the membership offers a tailored package of expertise, technical assistance, and funding. This collaborative response provides developing countries with efficient access to a wide range of resources to adapt to and mitigate climate change and foster more equitable and sustainable development. The NDC Partnership is hosted by the United Nations Framework Convention on Climate Change (UNFCCC) Secretariat, the United Nations Office for Project Services (UNOPS) and the World Resources Institute (WRI). The Partnership has members in all regions of the world, with staff in Washington DC and Bonn, Germany
Job Highlight:
In this role, you will be actively involved in developing content for the Partnership’s multimedia channels, including the website, email, social media, publications and print and digital materials, regular communication products, and contributing to ongoing communication campaigns. You will be responsible for developing and maintaining our Editorial and Design calendar in coordination with Support Unit staff and external vendors, as well as overseeing the Partnership’s social media calendar. This position will involve both proactive planning to implement the Partnership’s ambitious, communications work plan, as well as reactive, rapid daily interaction on issues related to the Partnership’s work and impact, as well as that of its diverse membership. You will report directly to the Communications Manager and work closely with our Visual Media Specialist, Writer, Copyeditor and Event Manager. You will be a key member of the Outreach and Governance team led by the Deputy Director of Outreach & Governance.
What will you do:
Communications & Project Management (50%):
Supports the Communications Manager with the production of all communications deliverables, including establishing deadlines for the Editorial and Design calendar, managing the intake and work flow for all communications products, and collaborating with Support Unit staff to frame and develop content
Liaises with external vendors, contractors, and consultants to copyedit, write, design, develop, and translate Support Unit products in collaboration with the Partnership’s host institutions
Engages with Support Unit staff to develop the monthly email newsletter and maintains and updates the newsletter audience
Publishes and curates content for the website
Supports design projects including photo selection and editing, as well as graphic design
Social Media (30%):
Supports the development of the Partnership’s social media strategy under the guidance of the Communications Manager, including curating the social media calendar, working with staff to source and draft social content, and designing branded templates
Regularly tracks and evaluates success metrics and key performance indicators with the Communications Manager to evaluate social media audience engagement and growth, and supports in media tracking and analysis
Administration, Grants and Finance (20%):
Supports with budget tracking and processes all communications invoices, grants and contracts with vendors and consultants in coordination with the Communications Manager and Operations and Grants team
Coordinates team input to the broader Support Unit, including through regular communications dispatches, meetings support and trainings
Supports the close of the fiscal year as requested by the Deputy Director of Operations, and assists with the onboarding of new interns, vendors and consultants in coordination with the Communications Manager
What will you need:
Education: A completed bachelor’s degree in journalism, communications, international relations, public policy, or a related field
Experience: 3+ years of full-time, relevant experience in communications, journalism, public relations, event management or a similar field
Fluent in English (proficiency in Spanish and French is an asset)
At least 2 years of experience developing social media content and scheduling and building a social media calendar, including experience with HootSuite, LinkedIn, Facbeook, Instagram, Twitter and YouTube
Familiarity and/or broad knowledge related to climate change, sustainable development, economic policy, and international development
Ability to communicate technical concepts and complex ideas to a wide audience, including a general readership and technical/content experts
Ability to communicative effectively regarding progress, deadlines, and turnaround times for all deliverables in a fast-paced work environment
Excellent writing, editing and proof-reading skills, and attention to detail
Experience copyediting and familiarity with the Associated Press (AP) Style Guide
Potential salary:
69,000 USD to 78,000 USD if based in the US. Salary is commensurate with experience and other compensable factors.
How to Apply:
Please submit a resume with cover letter by March 31st, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
A competitive salary
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the United States.
The chance to have an impact and to develop your career within a mission-driven organization with access to varied learning and training opportunities.
A workplace that strives to put diversity and inclusion at the heart of our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
Generous leave days that increase with tenure
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
Role Summary
As a Bilingual Health Information Services Specialist, you will work under close supervision in the dissemination and interpretation of complex health and medical-related information regarding the causes, prevention, detection, diagnosis, and treatment of specific diseases and disorders under the National Institutes of Health (NIH) Institute’s purview. In addition, you will respond to public inquiries via phone calls, email, postal mail, and Live Chat. You will develop standard and custom language to be used in responding to public inquiries, conduct online literature searches of NIH-approved Web sites and databases, and make resource referrals as appropriate.
What Will You Be Engaged In Day-To-Day?
Managing incoming telephone calls, assessing caller’s needs, and verifying the information.
Demonstrating excellent written communication skills in responding to inquiries, both in English and in Spanish. Drafting custom responses to written and email inquiries from the public, including controlled correspondence from members of Congress, and submitting to a senior staff person for review.
Cross-training across other NIH contracts to provide inquiry response support during periods of high volume.
Conducting research and data gathering, including manual and online literature searches using the World Wide Web and databases such as PubMed, MedlinePlus, ClinicalTrials.gov, and NIH RePORTER, and scanning health professional and programmatic literature to identify information that will be useful in responding to inquiries.
Researching and identifying new referral sources for the resource directories, ensuring that the organization meets the inclusion criteria.
Preparing original drafts of frequently asked questions written in plain language.
Participating as a member of the team in developing materials and publications that are used in responding to public health and medical inquiries, including information packages, resource lists, factsheets, and annotated bibliographies.
Reviewing health-related professional, scientific, and medical journals to draft knowledge base articles and developing new standard language.
Preparing monthly continuing education presentations on topics in the news related to new treatment options, rare diseases, and new resources for health information.
Providing onsite support at professional meetings attended by physicians, nurses, and medical professionals, representing NIH Institutes.
Performing other duties as assigned.
What Qualifications Will Help You Succeed?
B.S. or B.A. degree in a science or health-related discipline. Experience working in public health field a plus.
Bilingual written and verbal Spanish & English language ability is required.
The ability to travel to conferences is required.
Prior experience working in the field of health information or education is highly desired and familiarity with health care terminology a plus.
Experience in using the Internet and resource databases is needed.
Excellent client service skills, dependability, and follow-through.
Task and detail-oriented; able to work within established deadlines and perform assignments with a high degree of accuracy.
Strong written and verbal communication skills are required.
Proficiency in Microsoft Office Suite, including Word and Excel.
Management retains the discretion to add to or change the duties of the position at any time.
IQ Solutions is an Equal Opportunity Employer and an Affirmative Action Employer (M/F/Disabled/Veteran). IQ Solutions prohibits employment discrimination based on race, color, religion, creed, age, sex, sexual orientation, gender identity/expression, national origin or ancestry, marital status, status as a military veteran (including recently separated and other protected veterans), or status as a qualified handicapped or disabled individual, or as Vietnam-Era Veteran, in accordance with applicable law. For more information about our commitment to equal employment opportunities, please click here .
Mar 13, 2023
Full time
Role Summary
As a Bilingual Health Information Services Specialist, you will work under close supervision in the dissemination and interpretation of complex health and medical-related information regarding the causes, prevention, detection, diagnosis, and treatment of specific diseases and disorders under the National Institutes of Health (NIH) Institute’s purview. In addition, you will respond to public inquiries via phone calls, email, postal mail, and Live Chat. You will develop standard and custom language to be used in responding to public inquiries, conduct online literature searches of NIH-approved Web sites and databases, and make resource referrals as appropriate.
What Will You Be Engaged In Day-To-Day?
Managing incoming telephone calls, assessing caller’s needs, and verifying the information.
Demonstrating excellent written communication skills in responding to inquiries, both in English and in Spanish. Drafting custom responses to written and email inquiries from the public, including controlled correspondence from members of Congress, and submitting to a senior staff person for review.
Cross-training across other NIH contracts to provide inquiry response support during periods of high volume.
Conducting research and data gathering, including manual and online literature searches using the World Wide Web and databases such as PubMed, MedlinePlus, ClinicalTrials.gov, and NIH RePORTER, and scanning health professional and programmatic literature to identify information that will be useful in responding to inquiries.
Researching and identifying new referral sources for the resource directories, ensuring that the organization meets the inclusion criteria.
Preparing original drafts of frequently asked questions written in plain language.
Participating as a member of the team in developing materials and publications that are used in responding to public health and medical inquiries, including information packages, resource lists, factsheets, and annotated bibliographies.
Reviewing health-related professional, scientific, and medical journals to draft knowledge base articles and developing new standard language.
Preparing monthly continuing education presentations on topics in the news related to new treatment options, rare diseases, and new resources for health information.
Providing onsite support at professional meetings attended by physicians, nurses, and medical professionals, representing NIH Institutes.
Performing other duties as assigned.
What Qualifications Will Help You Succeed?
B.S. or B.A. degree in a science or health-related discipline. Experience working in public health field a plus.
Bilingual written and verbal Spanish & English language ability is required.
The ability to travel to conferences is required.
Prior experience working in the field of health information or education is highly desired and familiarity with health care terminology a plus.
Experience in using the Internet and resource databases is needed.
Excellent client service skills, dependability, and follow-through.
Task and detail-oriented; able to work within established deadlines and perform assignments with a high degree of accuracy.
Strong written and verbal communication skills are required.
Proficiency in Microsoft Office Suite, including Word and Excel.
Management retains the discretion to add to or change the duties of the position at any time.
IQ Solutions is an Equal Opportunity Employer and an Affirmative Action Employer (M/F/Disabled/Veteran). IQ Solutions prohibits employment discrimination based on race, color, religion, creed, age, sex, sexual orientation, gender identity/expression, national origin or ancestry, marital status, status as a military veteran (including recently separated and other protected veterans), or status as a qualified handicapped or disabled individual, or as Vietnam-Era Veteran, in accordance with applicable law. For more information about our commitment to equal employment opportunities, please click here .
Job Description
This position is remote-eligible and only for consideration within the United States where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
Program Overview: The WRI Ross Center for Sustainable Cities (Cities Program) helps to transform cities into compact, connected and resilient spaces that provide healthy, accessible, and prosperous living environments for their residents. We coordinate the Cities Program’s extensive technical and practical expertise through eight integrated solution areas: Integrated Transport Systems, Vision Zero, Zero Carbon Buildings, Livable Neighborhoods, Electric Mobility, Water/Heat Resilience, Air Quality and Inclusive Climate & Energy Action Planning. Data and Urban Finance are cross-cutting themes that inform all of our solution offerings. We implement our solutions by working deeply with multiple stakeholders over long periods of time to demonstrate possibilities in rapidly transforming cities. We expand our impact to other cities by leveraging these demonstrated possibilities to convene multiple cross-sectoral stakeholders and partnering with city networks. Our research and projects in cities and in national policies connect environmental sustainability, health, safety, equity, and quality of life.
Job Summary: The Operations team is a part of the WRI Ross Center’s Core Functions, responsible for the coordination and support of the entire program’s activities and strategic direction. The Grants and Finance Specialist I for this team plays a central role in this institutional coordination by helping to ensure the financial health of the program and its compliance with donor requests and restrictions. They are also responsible for managing a portfolio of highly matrixed project budgets, so they must collaborate effectively with counterparts on all of the program’s other teams and international offices located in Mexico, Colombia, Brazil, Turkey, India, China, Africa and Europe.
Job Responsibilities:
Financial Management (50% of time)
Update and maintain project budgets utilizing WRI’s budgeting and forecasting software (TM1)
Update and maintain project funding and allocations in coordination with workstream director(s) and project managers
Process invoices and payments for projects in compliance with WRI’s policies (subgrants, consultancies, work orders, etc.)
Assist project team in project closeout process including turnover documentation and financial reconciliation
Coordinate and advise on project budget management and reports
With project managers, review on a monthly basis the transactions and finances of the projects and update the budget
Prepare financial review template(s) for review with workstream director(s) and operations staff
Work with Salesforce to add new proposals
Develop fiscal year budget forecasts on a yearly basis in coordination with operations and workstream directors of both teams
Prepare participant agreements and provide travel support for WRI Ross Center Prize finalists, jury members, and other high value stakeholders
Program/Project Management (20% of time)
Process documentation for project commitments (i.e. agreements, contracts, work authorizations, and purchase orders)
Work with partners to help them understand and meet subgrant and contract requirements
Monitor program/project performance against contract requirements and deliverables
Manage various program, department and organizational trackers (publications, performance monitoring and others).
Grant Management (20% of time)
Lead the drafting of grant proposal budgets and assists in the collection & submission of formal proposals for grants
Submit all required grant forms as instructed by grant
Keep track of deliverables and reporting required under grants
Keep timely and accurate information on donors and contacts
Administration (10% of time)
Coordinate and schedule team meetings; provide support in organizing presentations, workshops, conferences, research seminars and other events for the program as needed
Provide timesheet guidance to workstream team members on a bi-weekly basis
Coordinate recruitment and manage onboarding of new staff members as needed. Update and maintain new hire staffing information with operations.
Job Qualifications:
Minimum of 1 year of relevant, full-time work experience supporting project management functions
Bachelor’s degree in economics, finance, accounting, public policy, political science, international affairs, or similar subject required
Keen interest in the mission and work of the WRI Ross Center for Sustainable Cities
Detail-oriented, highly organized individual with experience and interest in program management, financial management, budgeting, and writing
Must be adaptable to rapidly changing priorities and have the ability to manage multiple projects with varying deadlines
Strong process orientation with sensitivity to quality
Ability to work independently with minimal supervision
Strong writing, database management, and proofreading skills
Excellent computer skills in Microsoft Office, especially Excel; experience with statistical analysis and budgeting software is highly desirable
Excellent communication skills, including the ability to work well in a team and with international colleagues
In addition to excellent written and spoken English, additional language skills are a plus, especially in Spanish, Portuguese, Turkish, Chinese, French, and/or Hindi
US work authorization is required for all WRI US opportunities.
Potential Salary:
$57,000-$65,000. Salary is commensurate with experience and other compensable factors
How to Apply:
Please submit a personalized cover letter with resume. Applicants must apply through the WRI Careers portal to be considered.
WRI Overview: World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean.
We are passionate. We value our diversity of interests, skills, and backgrounds. We have a flexible work environment. And we share a common goal to catalyze change that will improve the lives of people. Our shared ideals are at the core of our approach. They include integrity, innovation, urgency, independence, and respect.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
We have been growing rapidly: our staff has doubled in size over the past 5 years, and our operating budget is nearing $200 million. Founded in 1982, WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices.
Mar 08, 2023
Full time
Job Description
This position is remote-eligible and only for consideration within the United States where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
Program Overview: The WRI Ross Center for Sustainable Cities (Cities Program) helps to transform cities into compact, connected and resilient spaces that provide healthy, accessible, and prosperous living environments for their residents. We coordinate the Cities Program’s extensive technical and practical expertise through eight integrated solution areas: Integrated Transport Systems, Vision Zero, Zero Carbon Buildings, Livable Neighborhoods, Electric Mobility, Water/Heat Resilience, Air Quality and Inclusive Climate & Energy Action Planning. Data and Urban Finance are cross-cutting themes that inform all of our solution offerings. We implement our solutions by working deeply with multiple stakeholders over long periods of time to demonstrate possibilities in rapidly transforming cities. We expand our impact to other cities by leveraging these demonstrated possibilities to convene multiple cross-sectoral stakeholders and partnering with city networks. Our research and projects in cities and in national policies connect environmental sustainability, health, safety, equity, and quality of life.
Job Summary: The Operations team is a part of the WRI Ross Center’s Core Functions, responsible for the coordination and support of the entire program’s activities and strategic direction. The Grants and Finance Specialist I for this team plays a central role in this institutional coordination by helping to ensure the financial health of the program and its compliance with donor requests and restrictions. They are also responsible for managing a portfolio of highly matrixed project budgets, so they must collaborate effectively with counterparts on all of the program’s other teams and international offices located in Mexico, Colombia, Brazil, Turkey, India, China, Africa and Europe.
Job Responsibilities:
Financial Management (50% of time)
Update and maintain project budgets utilizing WRI’s budgeting and forecasting software (TM1)
Update and maintain project funding and allocations in coordination with workstream director(s) and project managers
Process invoices and payments for projects in compliance with WRI’s policies (subgrants, consultancies, work orders, etc.)
Assist project team in project closeout process including turnover documentation and financial reconciliation
Coordinate and advise on project budget management and reports
With project managers, review on a monthly basis the transactions and finances of the projects and update the budget
Prepare financial review template(s) for review with workstream director(s) and operations staff
Work with Salesforce to add new proposals
Develop fiscal year budget forecasts on a yearly basis in coordination with operations and workstream directors of both teams
Prepare participant agreements and provide travel support for WRI Ross Center Prize finalists, jury members, and other high value stakeholders
Program/Project Management (20% of time)
Process documentation for project commitments (i.e. agreements, contracts, work authorizations, and purchase orders)
Work with partners to help them understand and meet subgrant and contract requirements
Monitor program/project performance against contract requirements and deliverables
Manage various program, department and organizational trackers (publications, performance monitoring and others).
Grant Management (20% of time)
Lead the drafting of grant proposal budgets and assists in the collection & submission of formal proposals for grants
Submit all required grant forms as instructed by grant
Keep track of deliverables and reporting required under grants
Keep timely and accurate information on donors and contacts
Administration (10% of time)
Coordinate and schedule team meetings; provide support in organizing presentations, workshops, conferences, research seminars and other events for the program as needed
Provide timesheet guidance to workstream team members on a bi-weekly basis
Coordinate recruitment and manage onboarding of new staff members as needed. Update and maintain new hire staffing information with operations.
Job Qualifications:
Minimum of 1 year of relevant, full-time work experience supporting project management functions
Bachelor’s degree in economics, finance, accounting, public policy, political science, international affairs, or similar subject required
Keen interest in the mission and work of the WRI Ross Center for Sustainable Cities
Detail-oriented, highly organized individual with experience and interest in program management, financial management, budgeting, and writing
Must be adaptable to rapidly changing priorities and have the ability to manage multiple projects with varying deadlines
Strong process orientation with sensitivity to quality
Ability to work independently with minimal supervision
Strong writing, database management, and proofreading skills
Excellent computer skills in Microsoft Office, especially Excel; experience with statistical analysis and budgeting software is highly desirable
Excellent communication skills, including the ability to work well in a team and with international colleagues
In addition to excellent written and spoken English, additional language skills are a plus, especially in Spanish, Portuguese, Turkish, Chinese, French, and/or Hindi
US work authorization is required for all WRI US opportunities.
Potential Salary:
$57,000-$65,000. Salary is commensurate with experience and other compensable factors
How to Apply:
Please submit a personalized cover letter with resume. Applicants must apply through the WRI Careers portal to be considered.
WRI Overview: World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean.
We are passionate. We value our diversity of interests, skills, and backgrounds. We have a flexible work environment. And we share a common goal to catalyze change that will improve the lives of people. Our shared ideals are at the core of our approach. They include integrity, innovation, urgency, independence, and respect.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
We have been growing rapidly: our staff has doubled in size over the past 5 years, and our operating budget is nearing $200 million. Founded in 1982, WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices.
The Senior Program Development Specialist supports external grants and contracts throughout their lifecycle, from proposal to final report. The Senior Program Development Specialist serves as a liaison between the program, development, evaluation, and finance departments to ensure accurate and timely submission of all public and private grant applications and reports for AFC’s HIV Care department and others as assigned by the Director of Program Development. AFC’s HIV Care team coordinates comprehensive services for clients living with HIV/AIDS in the greater Chicagoland area.
The Senior Program Development Specialist is responsible for developing the majority of narratives for HIV Care grant proposals and reports within their assigned portfolio, most notably Ryan White funds. The Senior Program Development Specialist also supports program teams with ensuring compliance with contractual and statutory requirements.
The salary range for this role is $48,500 to $57,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Grant Seeking
• Identify prospective private and public grant opportunities that can sustain or strategically expand AFC’s programs and services
• Lead the preparation and timely submission of grant applications
• Write the majority of narrative for applications and re-applications within assigned portfolio
• Communicate with AFC’s development staff regularly to ensure coordination of fundraising efforts
• Maintain knowledge base and ensure proposals are informed by community need and AFC service capacity
Reporting
• Ensure that all required reports are submitted accurately and on-time
• Coordinate reporting associated with program grant portfolio, including narrative, data, and financial components
• Write the majority of narrative for reports within assigned portfolio
• Ensure programmatic data collection is in alignment with required funder reports
Fiscal Management
• Develop budgets for proposals
• Organize and provide support and input to regular program expenditure review meetings
Contract Management
• Serve as a primary contact for public and private funders related to assigned portfolio
• Develop scopes of service for partner agencies
• Lead contract execution process
Program Implementation
• Support initial program implementation
• Attend internal and external meetings within assigned portfolio
• Assist in the development of programmatic quality management indicators
• Support program implementation projects relevant to Program Development
Team Leadership/Strategic Planning
• Provide subject-matter guidance and mentorship to other department professionals
• Evaluate project/work outcomes, quality indicators, and efficiency; propose and implement process improvement goals
• Serve on internal and/or external committees, including cross-departmental work groups
• Support the development and achievement of team goals and related strategic plan items
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor’s degree and 2 or more years of relevant experience (e.g., technical or formal writing, project coordination)
• OR Master’s degree in Public Health, Social Work, Non-Profit Management, or related field and 1 or more years of relevant experience (e.g., technical writing, project coordination)
• PLUS 1 year experience using intermediate Microsoft Office functionality (e.g., Excel, Word, Outlook)
Preferred Qualifications
• 1 or more years’ experience creating grant proposals and reports
• 2 or more years’ experience in a nonprofit setting
• 1 or more years’ experience with public funds for services for people living with HIV/AIDS (e.g., Ryan White, CDC, Housing Opportunities for Persons with AIDS, etc.)
• 1 or more years’ experience using Web-based applications (i.e., Grants.gov, esnaps.gov)
KNOWLEDGE, SKILLS, AND ABILITIES
• Basic knowledge of HIV infection and related chronic diseases.
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications
• The ability to provide efficient, quality service to both internal and external customers
• The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, co-workers, and vendors
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Mar 07, 2023
Full time
The Senior Program Development Specialist supports external grants and contracts throughout their lifecycle, from proposal to final report. The Senior Program Development Specialist serves as a liaison between the program, development, evaluation, and finance departments to ensure accurate and timely submission of all public and private grant applications and reports for AFC’s HIV Care department and others as assigned by the Director of Program Development. AFC’s HIV Care team coordinates comprehensive services for clients living with HIV/AIDS in the greater Chicagoland area.
The Senior Program Development Specialist is responsible for developing the majority of narratives for HIV Care grant proposals and reports within their assigned portfolio, most notably Ryan White funds. The Senior Program Development Specialist also supports program teams with ensuring compliance with contractual and statutory requirements.
The salary range for this role is $48,500 to $57,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Grant Seeking
• Identify prospective private and public grant opportunities that can sustain or strategically expand AFC’s programs and services
• Lead the preparation and timely submission of grant applications
• Write the majority of narrative for applications and re-applications within assigned portfolio
• Communicate with AFC’s development staff regularly to ensure coordination of fundraising efforts
• Maintain knowledge base and ensure proposals are informed by community need and AFC service capacity
Reporting
• Ensure that all required reports are submitted accurately and on-time
• Coordinate reporting associated with program grant portfolio, including narrative, data, and financial components
• Write the majority of narrative for reports within assigned portfolio
• Ensure programmatic data collection is in alignment with required funder reports
Fiscal Management
• Develop budgets for proposals
• Organize and provide support and input to regular program expenditure review meetings
Contract Management
• Serve as a primary contact for public and private funders related to assigned portfolio
• Develop scopes of service for partner agencies
• Lead contract execution process
Program Implementation
• Support initial program implementation
• Attend internal and external meetings within assigned portfolio
• Assist in the development of programmatic quality management indicators
• Support program implementation projects relevant to Program Development
Team Leadership/Strategic Planning
• Provide subject-matter guidance and mentorship to other department professionals
• Evaluate project/work outcomes, quality indicators, and efficiency; propose and implement process improvement goals
• Serve on internal and/or external committees, including cross-departmental work groups
• Support the development and achievement of team goals and related strategic plan items
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor’s degree and 2 or more years of relevant experience (e.g., technical or formal writing, project coordination)
• OR Master’s degree in Public Health, Social Work, Non-Profit Management, or related field and 1 or more years of relevant experience (e.g., technical writing, project coordination)
• PLUS 1 year experience using intermediate Microsoft Office functionality (e.g., Excel, Word, Outlook)
Preferred Qualifications
• 1 or more years’ experience creating grant proposals and reports
• 2 or more years’ experience in a nonprofit setting
• 1 or more years’ experience with public funds for services for people living with HIV/AIDS (e.g., Ryan White, CDC, Housing Opportunities for Persons with AIDS, etc.)
• 1 or more years’ experience using Web-based applications (i.e., Grants.gov, esnaps.gov)
KNOWLEDGE, SKILLS, AND ABILITIES
• Basic knowledge of HIV infection and related chronic diseases.
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications
• The ability to provide efficient, quality service to both internal and external customers
• The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, co-workers, and vendors
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Washington State Department of Ecology
Multiple Locations, Washington
Keeping Washington Clean and Evergreen The Communication’s Program within the Department of Ecology is looking to fill an Equity Communications Specialist (Communications Consultant 4) position. This position can be located in any of the following locations: Headquarters Office in Lacey, WA. Northwest Region Office (NWRO) in Shoreline, WA . Central Region Office (CRO) in Union Gap, WA . Eastern Region Office (ERO) in Spokane, WA . Richland Field Office (RFO) in Richland, WA . Vancouver Field Office (VFO) in Vancouver, WA. Upon hire, you must live within a commutable distance from the duty station. P lease Note: If the final location of this position is determined to be in our Northwest Region Office (NWRO) in Shoreline, WA . there will be an additional 5% pay increase due to its location in King County. In this instance the salary range will be $5,015 - $6,739 per month. Are you someone who is passionate about championing equity, has a knack for storytelling and understands the importance of internal communications? Do you like working in a fast-paced environment where ideas are what you eat for breakfast? If so, this may be the position for you. Ecology has an exciting new role within the Communication Program. As the Equity Communications Specialist, you will help shape the future of our workplace culture by leading equity communications. You also will manage and oversee our internal communication channels and products which includes supporting the highest-level leaders in the agency. You will edit, write and find creative ways to tell the stories of our agency on our social media channels. The mission of the Department of Ecology is to protect, preserve, and enhance Washington’s land, air, and water for current and future generations. Our Communication Program’s mission is to provide clear, accurate and timely communications to explain the work Ecology does, why it matters, and the science behind it. We also play an integral role in internal communications. We are partners in shaping our workplace culture and are champions of diversity, equity, inclusion, and respect. Tele-work options for this position: This position will be eligible for up to a 90% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and is subject to change. Application Timeline: This position will remain open until filled, with an initial screening date of February 27, 2023. In order to be considered for initial screening, please submit an application on or before February 26, 2023 . The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following : Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
This is an exciting opportunity to help shape the future of our workforce communications. You will lead diversity, equity, inclusion and respect (DEIR) communication programs, plans, and strategies for internal communications and external communications. You will also be a part of a team where your creativity and energy will be channeled to develop engaging town halls, executive communications, videos and lead our intranet communications. What you will do:
Coordinate and collaborate with staff and programs to guide and review DEIR communication strategies for internal and external communications. This includes town halls and internal event planning, developing talking points, news releases, social media, web content and other products.
Plan, organize and develop learning opportunities, events and messaging that is inclusive and respectful of cultural and ethnic diversity. Engage staff and programs in developing content and setting strategic direction for this work.
Actively participate in and provide communications support to the agency’s internal DEIR development teams and workgroups. Provide expertise and lead the communications subgroup in these efforts.
Represent the agency on DEIR communications committees across state government.
Participate in agency-wide work groups for accessibility and language access.
Develop social media, blogs, and external webpage content.
Manage the agency’s primary source of internal news – Inside Ecology. Write, develop, and maintain content.
Produce video content for internal and external communications.
Qualifications
Required Qualifications: Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, educational and volunteer experience. See below for how you may qualify.
A total of Seven (7) years of experience and/or education as described below: Experience: developing internal and external communications, including demonstrated experience with diversity, equity, and racial justice communications; creating written and visual content for publications, marketing products, websites, blogs, social media, or other outreach materials; managing multiple projects in a fast-paced environment. Education involving a major study in: journalism, communications, public relations, news media, digital/social media, English, marketing, humanities, or closely allied field. See chart below for a list of ways to qualify for this position: Possible Combinations College credit hours or degree – as listed above. Years of professional level experience – as listed above. Combination 1No college credit hours or degree.7 years of experience.Combination 2I have 30-59 semester or 45-89 quarter credits.6 years of experience.Combination 3I have 60-89 semester or 90-134 quarter credits (AA degree).5 years of experience.Combination 4I have 90-119 semester or 135-179 quarter credits.4 years of experience.Combination 5 A Bachelor's Degree.3 year of experience.Combination 6A Master’s Degree or higher.1 year of experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience developing and coordinating communications for diversity, equity, inclusion, respect or racial justice initiatives or systemically disadvantaged communities.
Training, education, or lived experience in diversity, equity, inclusion, respect and racial justice concepts to create, maintain, and improve a diverse, equitable, respectful, and inclusive workplace.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
A writing sample or communication example. Samples can include news articles, press releases, social media posts, website pages, videos, or other similar work.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Camille St. Onge at Camille.St.Onge@ecy.wa.gov . Please do not contact Camille to inquire about the status of your application.
To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Feb 13, 2023
Full time
Keeping Washington Clean and Evergreen The Communication’s Program within the Department of Ecology is looking to fill an Equity Communications Specialist (Communications Consultant 4) position. This position can be located in any of the following locations: Headquarters Office in Lacey, WA. Northwest Region Office (NWRO) in Shoreline, WA . Central Region Office (CRO) in Union Gap, WA . Eastern Region Office (ERO) in Spokane, WA . Richland Field Office (RFO) in Richland, WA . Vancouver Field Office (VFO) in Vancouver, WA. Upon hire, you must live within a commutable distance from the duty station. P lease Note: If the final location of this position is determined to be in our Northwest Region Office (NWRO) in Shoreline, WA . there will be an additional 5% pay increase due to its location in King County. In this instance the salary range will be $5,015 - $6,739 per month. Are you someone who is passionate about championing equity, has a knack for storytelling and understands the importance of internal communications? Do you like working in a fast-paced environment where ideas are what you eat for breakfast? If so, this may be the position for you. Ecology has an exciting new role within the Communication Program. As the Equity Communications Specialist, you will help shape the future of our workplace culture by leading equity communications. You also will manage and oversee our internal communication channels and products which includes supporting the highest-level leaders in the agency. You will edit, write and find creative ways to tell the stories of our agency on our social media channels. The mission of the Department of Ecology is to protect, preserve, and enhance Washington’s land, air, and water for current and future generations. Our Communication Program’s mission is to provide clear, accurate and timely communications to explain the work Ecology does, why it matters, and the science behind it. We also play an integral role in internal communications. We are partners in shaping our workplace culture and are champions of diversity, equity, inclusion, and respect. Tele-work options for this position: This position will be eligible for up to a 90% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and is subject to change. Application Timeline: This position will remain open until filled, with an initial screening date of February 27, 2023. In order to be considered for initial screening, please submit an application on or before February 26, 2023 . The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following : Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
This is an exciting opportunity to help shape the future of our workforce communications. You will lead diversity, equity, inclusion and respect (DEIR) communication programs, plans, and strategies for internal communications and external communications. You will also be a part of a team where your creativity and energy will be channeled to develop engaging town halls, executive communications, videos and lead our intranet communications. What you will do:
Coordinate and collaborate with staff and programs to guide and review DEIR communication strategies for internal and external communications. This includes town halls and internal event planning, developing talking points, news releases, social media, web content and other products.
Plan, organize and develop learning opportunities, events and messaging that is inclusive and respectful of cultural and ethnic diversity. Engage staff and programs in developing content and setting strategic direction for this work.
Actively participate in and provide communications support to the agency’s internal DEIR development teams and workgroups. Provide expertise and lead the communications subgroup in these efforts.
Represent the agency on DEIR communications committees across state government.
Participate in agency-wide work groups for accessibility and language access.
Develop social media, blogs, and external webpage content.
Manage the agency’s primary source of internal news – Inside Ecology. Write, develop, and maintain content.
Produce video content for internal and external communications.
Qualifications
Required Qualifications: Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, educational and volunteer experience. See below for how you may qualify.
A total of Seven (7) years of experience and/or education as described below: Experience: developing internal and external communications, including demonstrated experience with diversity, equity, and racial justice communications; creating written and visual content for publications, marketing products, websites, blogs, social media, or other outreach materials; managing multiple projects in a fast-paced environment. Education involving a major study in: journalism, communications, public relations, news media, digital/social media, English, marketing, humanities, or closely allied field. See chart below for a list of ways to qualify for this position: Possible Combinations College credit hours or degree – as listed above. Years of professional level experience – as listed above. Combination 1No college credit hours or degree.7 years of experience.Combination 2I have 30-59 semester or 45-89 quarter credits.6 years of experience.Combination 3I have 60-89 semester or 90-134 quarter credits (AA degree).5 years of experience.Combination 4I have 90-119 semester or 135-179 quarter credits.4 years of experience.Combination 5 A Bachelor's Degree.3 year of experience.Combination 6A Master’s Degree or higher.1 year of experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience developing and coordinating communications for diversity, equity, inclusion, respect or racial justice initiatives or systemically disadvantaged communities.
Training, education, or lived experience in diversity, equity, inclusion, respect and racial justice concepts to create, maintain, and improve a diverse, equitable, respectful, and inclusive workplace.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
A writing sample or communication example. Samples can include news articles, press releases, social media posts, website pages, videos, or other similar work.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Camille St. Onge at Camille.St.Onge@ecy.wa.gov . Please do not contact Camille to inquire about the status of your application.
To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness.
The Housing Specialist will coordinate pre-tenancy support for participants of the program. The Housing Specialist will coordinate with Outreach and Cook County Hospital and Health System (CCHHS) staff to ensure program participants experience a seamless transition to housing. CHH is a supporting organization of the AIDS Foundation of Chicago.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Project Coordination
• Conduct screening and assessment of housing preferences/barriers related to successful tenancy
• Work closely with outreach worker to ensure continuity of services with participant
• Assist with rent subsidy application/certification and housing application processes
• Partner with CCHHS’ client outreach and engagement program team when a client’s’ primary service provider is within the CCHHS network
• Request reasonable accommodations related to participant’s disability
• Assist with housing search, including reviews of housing resources (e.g. newspapers, housing search databases)
• Accompany individuals to visit potential housing options and make choices among options
• Assist the individual in scheduling activities such as the moving company, turning on utility services, change of address, and purchasing furniture/furnishings and household supplies
• Work with landlord and/or property management to execute lease
• Sublease to tenants facing barriers to traditional leasing arrangements
• Collaborate with research and evaluation partners or sub-contractors on matters relating to the project
• Create and maintain detailed project documentation and data collection plans and reports
• Improve processes to ensure efficient communication and information exchange between team members and external partners
Quality Assurance and Data Entry
• Enter all intake data for new clients in client data tracking systems (i.e., Client Track, HMIS)
• Monitor data for quality control, correct missing or incorrect data on quarterly (i.e., IDHS, HMIS) and yearly reports (i.e., APR HUD)
Meetings & Training Facilitation
• Attend required conference & trainings (i.e., HMIS, CRS, IDHS, HUD or any system wide trainings) and webinars
• Attend and participate in monthly Agency meetings (i.e., Standard Operating Procedures Meeting, Client Track Work Group, Grants Prep meeting, Interdepartmental Training Workgroup)
• Prepare, coordinate, and facilitate program meetings (i.e., System Integration Team (SIT)) and other related partner agency meetings with partner agency staff
• Participate in applicable system-level external committees
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor's degree and 2 or more years of Human Services experience OR 5 or more years Human Services experience
• PLUS Valid driver's license and acceptable vehicle insurance
• PLUS Reliable vehicle transportation
Preferred Qualifications
• Bachelor’s degree in Psychology, Social Work, Counseling or related field
• 1 or more years of Case Management experience
• 1 or more of years Homeless Services experience
• 1 or more years of HIV-specific service experience
KNOWLEDGE, SKILLS, AND ABILITIES
• The ability to maintain accurate work records and access these records as necessary
• The ability and willingness to learn, understand and communicate the Agency’s policies and procedures
• Basic knowledge of HIV infection and related chronic diseases
• The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation.
Dec 09, 2022
Full time
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness.
The Housing Specialist will coordinate pre-tenancy support for participants of the program. The Housing Specialist will coordinate with Outreach and Cook County Hospital and Health System (CCHHS) staff to ensure program participants experience a seamless transition to housing. CHH is a supporting organization of the AIDS Foundation of Chicago.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Project Coordination
• Conduct screening and assessment of housing preferences/barriers related to successful tenancy
• Work closely with outreach worker to ensure continuity of services with participant
• Assist with rent subsidy application/certification and housing application processes
• Partner with CCHHS’ client outreach and engagement program team when a client’s’ primary service provider is within the CCHHS network
• Request reasonable accommodations related to participant’s disability
• Assist with housing search, including reviews of housing resources (e.g. newspapers, housing search databases)
• Accompany individuals to visit potential housing options and make choices among options
• Assist the individual in scheduling activities such as the moving company, turning on utility services, change of address, and purchasing furniture/furnishings and household supplies
• Work with landlord and/or property management to execute lease
• Sublease to tenants facing barriers to traditional leasing arrangements
• Collaborate with research and evaluation partners or sub-contractors on matters relating to the project
• Create and maintain detailed project documentation and data collection plans and reports
• Improve processes to ensure efficient communication and information exchange between team members and external partners
Quality Assurance and Data Entry
• Enter all intake data for new clients in client data tracking systems (i.e., Client Track, HMIS)
• Monitor data for quality control, correct missing or incorrect data on quarterly (i.e., IDHS, HMIS) and yearly reports (i.e., APR HUD)
Meetings & Training Facilitation
• Attend required conference & trainings (i.e., HMIS, CRS, IDHS, HUD or any system wide trainings) and webinars
• Attend and participate in monthly Agency meetings (i.e., Standard Operating Procedures Meeting, Client Track Work Group, Grants Prep meeting, Interdepartmental Training Workgroup)
• Prepare, coordinate, and facilitate program meetings (i.e., System Integration Team (SIT)) and other related partner agency meetings with partner agency staff
• Participate in applicable system-level external committees
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor's degree and 2 or more years of Human Services experience OR 5 or more years Human Services experience
• PLUS Valid driver's license and acceptable vehicle insurance
• PLUS Reliable vehicle transportation
Preferred Qualifications
• Bachelor’s degree in Psychology, Social Work, Counseling or related field
• 1 or more years of Case Management experience
• 1 or more of years Homeless Services experience
• 1 or more years of HIV-specific service experience
KNOWLEDGE, SKILLS, AND ABILITIES
• The ability to maintain accurate work records and access these records as necessary
• The ability and willingness to learn, understand and communicate the Agency’s policies and procedures
• Basic knowledge of HIV infection and related chronic diseases
• The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation.
The Clinical Engagement Specialist is responsible for providing location and outreach, assessment, engagement and wraparound services for the Road to Health and Housing (R2H) program participants. Utilizing harm reduction, motivational interviewing and trauma informed service delivery approaches, the Clinical Engagement Specialist will provide housing navigation, case management and clinical services and work with Permanent Supportive Housing providers, Heartland Alliance Health and Legal Council for Health Justice to ensure that program participants living with serious mental illness and/or co-occurring disorders are successfully housed, linked and engaged with needed primary care, behavioral health and disability advocacy services.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Clinical Services
• Collaborate with outreach teams, housing providers and skilled assessors to effectively provide outreach to and locate clients who have been matched to permanent supportive housing
• Interview and evaluate the behavioral health needs, including mental health and substance use, of homeless individuals to establish program eligibility and desire to engage in services
• Conduct bio-psycho-social assessments using a variety of assessment techniques and instruments
• Screen and assess behavioral health, housing and income needs of program participants
• Provide housing navigation services including gathering documentation of homeless status and disability paperwork relevant to housing program eligibility
• Assist clients with public benefits applications and maintenance of benefits including Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security income (SSI)/Social Security Disability Income (SSDI)
• Advocate on Behalf of clients for fair treatment in housing and healthcare
• Coordinate referrals and act as a liaison to Heartland Alliance Health (HAH) primary and behavioral health care including substance use treatment services
• Coordinate referrals and act as a liaison to Legal Council for Health Justice (LCHJ) disability advocacy services
• Attend appointments with clients to ensure engagement in care and/or services
• Provide crisis intervention services to clients as needed
• Coordinate with housing providers, HAH and LCHJ to provide location and outreach services to re-engage clients disconnected from care and/or services
• Provide services to clients using Motivational Interviewing and trauma-informed approaches
• Conduct and document intakes, assessments, discharges, and referrals
• Schedule all client visits and make reminder calls
• Provide assistance with transportation for clients in order to attend appointments
• Organize electronic and hard copy calendar
Program Support
• Implement Road to Health and Housing (R2H) program procedures and clinical forms
• Document assessment information and clinical encounters as required in client files
• Input information in management information systems and on paper charts
• Ensure quality of program files
• Maintain credentials and develop job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
• Protect organization’s value and manage risk by keeping information confidential
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete yearly trainings around best practices for other homeless service providers in Chicago
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None.
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor’s Degree in Social Work, Counseling, Psychology, Sociology or related field AND 2 or more years of Human Service experience at minimum
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
• PLUS Able to work effectively in the field on a daily basis
Preferred Qualifications
• Master’s degree in Psychology, Social Work, Counseling or related field AND 2 or more years of Human Service experience at minimum
• LSW/LPC, LCPC/LCSW or equivalent license preferred
KNOWLEDGE, SKILLS, AND ABILITIES
• High attention to detail and ability to maintain confidentiality
• Maintain accurate work records and access these records as necessary
• Experience working with diverse groups and communities
• Ability to assess client needs to address barriers and ensure care is continuous and comprehensive
• Understanding, preventing, and relieving psychologically-based distress or dysfunction
• Ability to conduct client visits at their homes, across the Chicagoland area
• Web-based systems knowledge (e.g., PC-based tools, Microsoft applications, Web-based applications)
• Basic knowledge of HIV infection and related chronic diseases
PHYSICAL DEMANDS & WORK ENVIRONMENT
• Tasks involve the ability to climb, balance, stoop, kneel, crouch, reach, stand, walk and grasp. Tasks also involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone
• Tasks require visual ability to read and complete written and typed correspondence and to operate/drive a motor vehicle
• For a portion of the work, the physical demands are representative of those found in a general office environment
• Work environment is occasionally unpredictable (i.e., hostile and/or clients and individuals under the influence of substances). Frequent travel is required throughout the Chicago metro area. May be subject to inclement weather when traveling.
Dec 08, 2022
Full time
The Clinical Engagement Specialist is responsible for providing location and outreach, assessment, engagement and wraparound services for the Road to Health and Housing (R2H) program participants. Utilizing harm reduction, motivational interviewing and trauma informed service delivery approaches, the Clinical Engagement Specialist will provide housing navigation, case management and clinical services and work with Permanent Supportive Housing providers, Heartland Alliance Health and Legal Council for Health Justice to ensure that program participants living with serious mental illness and/or co-occurring disorders are successfully housed, linked and engaged with needed primary care, behavioral health and disability advocacy services.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Clinical Services
• Collaborate with outreach teams, housing providers and skilled assessors to effectively provide outreach to and locate clients who have been matched to permanent supportive housing
• Interview and evaluate the behavioral health needs, including mental health and substance use, of homeless individuals to establish program eligibility and desire to engage in services
• Conduct bio-psycho-social assessments using a variety of assessment techniques and instruments
• Screen and assess behavioral health, housing and income needs of program participants
• Provide housing navigation services including gathering documentation of homeless status and disability paperwork relevant to housing program eligibility
• Assist clients with public benefits applications and maintenance of benefits including Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security income (SSI)/Social Security Disability Income (SSDI)
• Advocate on Behalf of clients for fair treatment in housing and healthcare
• Coordinate referrals and act as a liaison to Heartland Alliance Health (HAH) primary and behavioral health care including substance use treatment services
• Coordinate referrals and act as a liaison to Legal Council for Health Justice (LCHJ) disability advocacy services
• Attend appointments with clients to ensure engagement in care and/or services
• Provide crisis intervention services to clients as needed
• Coordinate with housing providers, HAH and LCHJ to provide location and outreach services to re-engage clients disconnected from care and/or services
• Provide services to clients using Motivational Interviewing and trauma-informed approaches
• Conduct and document intakes, assessments, discharges, and referrals
• Schedule all client visits and make reminder calls
• Provide assistance with transportation for clients in order to attend appointments
• Organize electronic and hard copy calendar
Program Support
• Implement Road to Health and Housing (R2H) program procedures and clinical forms
• Document assessment information and clinical encounters as required in client files
• Input information in management information systems and on paper charts
• Ensure quality of program files
• Maintain credentials and develop job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
• Protect organization’s value and manage risk by keeping information confidential
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete yearly trainings around best practices for other homeless service providers in Chicago
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None.
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor’s Degree in Social Work, Counseling, Psychology, Sociology or related field AND 2 or more years of Human Service experience at minimum
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
• PLUS Able to work effectively in the field on a daily basis
Preferred Qualifications
• Master’s degree in Psychology, Social Work, Counseling or related field AND 2 or more years of Human Service experience at minimum
• LSW/LPC, LCPC/LCSW or equivalent license preferred
KNOWLEDGE, SKILLS, AND ABILITIES
• High attention to detail and ability to maintain confidentiality
• Maintain accurate work records and access these records as necessary
• Experience working with diverse groups and communities
• Ability to assess client needs to address barriers and ensure care is continuous and comprehensive
• Understanding, preventing, and relieving psychologically-based distress or dysfunction
• Ability to conduct client visits at their homes, across the Chicagoland area
• Web-based systems knowledge (e.g., PC-based tools, Microsoft applications, Web-based applications)
• Basic knowledge of HIV infection and related chronic diseases
PHYSICAL DEMANDS & WORK ENVIRONMENT
• Tasks involve the ability to climb, balance, stoop, kneel, crouch, reach, stand, walk and grasp. Tasks also involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone
• Tasks require visual ability to read and complete written and typed correspondence and to operate/drive a motor vehicle
• For a portion of the work, the physical demands are representative of those found in a general office environment
• Work environment is occasionally unpredictable (i.e., hostile and/or clients and individuals under the influence of substances). Frequent travel is required throughout the Chicago metro area. May be subject to inclement weather when traveling.
AIDS Foundation Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
Working under the supervision of the Director of Government Relations, and in collaboration with policy and advocacy staff, the Manager of Community Engagement & Education is directly responsible for building new and strengthening existing relationships with AFC’s key constituencies across Illinois, including people living with and vulnerable to HIV, health and social service providers, and community leaders.
The Manager of Community Engagement & Education will develop and implement plans to educate and build advocacy capacity among AFC’s constituents and stakeholders on HIV-related public policy and legislative issues, lead mobilization efforts to influence public policy, expand AFC’s network of grassroots advocates, and provide other supportive functions as needed. The Manager of Community Engagement & Education is responsible for supporting the advancement of sound HIV public policy and must demonstrate a commitment to social justice.
We strongly encourage people with personal experience with HIV, people of color, and queer, trans, and gender non-conforming folks to apply for this position.
The salary range for this role is $45,000 to $55,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Community Engagement
Develop and implement community engagement plans and strategies to ensure involvement of people living with and most impacted by HIV in all aspects of AFC’s advocacy and policy work, including but not limited to development of campaigns and community engagement tactics that advance AFC’s policy and legislative objectives
Identify, mobilize, and build relationships with key AFC constituencies across Illinois with special attention and sensitivity to highly vulnerable, stigmatized, and marginalized populations including (and not limited to) people living with HIV and communities of color
In collaboration with AFC policy and advocacy staff, identify, cultivate relationships with and mobilize civic leaders and organizations in key areas of the state through coordinated legislative and educational campaigns
Work in partnership with Program Development to identify and apply for funds to support community engagement and advocacy related projects
Collaborate with Policy Communications Specialist to develop and implement a plan to grow AFC’s online advocacy network members and their responsiveness to action requests
Deepen relationships with IL-ASAP (Illinois Alliance for Sound AIDS Policy) members and grow membership in Chicago and across the state, prioritizing outreach and engagement of community members from AFC’s Priority Populations.
Community Education
Under the direction of the Director of Government Relations, develop, implement, and monitor state-based mobilization and education campaigns on AFC’s legislative and policy goals
Increase capacity of agencies and individuals to understand relevant policy issues and effectively communicate about such issues to decision-makers through developing, organizing, and facilitating advocacy trainings, workshops, and technical assistance
Liaison as a representative of AFC to community leaders and organizations to educate them on important policy issues and help maintain AFC’s ongoing coalition and campaign work
Create and conduct educational presentations for our communities on a variety of topics including relevant and current HIV public policy issues, and other topics as assigned
Project Management
Manage, train, and closely work with IL-ASAP members to build their leadership and skills in communications, advocacy, legislative outreach, and knowledge on important HIV related policy issues. Manage the onboarding process of new members, with emphasis on recruitment outside of Cook County
Organize several large and small annual policy/advocacy community events, including but not limited to Advocacy Days and AIDS Run & Walk Chicago policy presence.
With guidance from AFC policy and advocacy staff, develop, set, and achieve annual Advocacy Day goals and objectives
Other
Assist department leadership on other project-related matters
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned.
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in policy-related field and minimum two (2) or more years’ experience with community engagement, education, and mobilization in HIV health care
OR
5 years of applicable work experience with community engagement, education, and mobilization in HIV health care
Willingness and ability to travel throughout Chicago and Illinois
Preferred Qualifications
Event planning, volunteer coordination and program management experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Experience working with diverse populations, especially communities of color and the LGBTQ+ community, and sensitivity to issues concerning HIV/AIDS and all disabilities required.
Strong attention to detail, excellent organizational skills, and the ability to provide efficient, quality service to both internal and external partners.
Exceptional verbal and written communication and active listening skills.
Strong time management skills along with problem solving skills and ability to manage multiple projects concurrently, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Demonstrated fluency in word processing, spreadsheets, and database entry required.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License, and the physical ability to operate a car.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Ability to travel statewide and locally up to 50% of the year.
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Nov 16, 2022
Full time
AIDS Foundation Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
Working under the supervision of the Director of Government Relations, and in collaboration with policy and advocacy staff, the Manager of Community Engagement & Education is directly responsible for building new and strengthening existing relationships with AFC’s key constituencies across Illinois, including people living with and vulnerable to HIV, health and social service providers, and community leaders.
The Manager of Community Engagement & Education will develop and implement plans to educate and build advocacy capacity among AFC’s constituents and stakeholders on HIV-related public policy and legislative issues, lead mobilization efforts to influence public policy, expand AFC’s network of grassroots advocates, and provide other supportive functions as needed. The Manager of Community Engagement & Education is responsible for supporting the advancement of sound HIV public policy and must demonstrate a commitment to social justice.
We strongly encourage people with personal experience with HIV, people of color, and queer, trans, and gender non-conforming folks to apply for this position.
The salary range for this role is $45,000 to $55,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Community Engagement
Develop and implement community engagement plans and strategies to ensure involvement of people living with and most impacted by HIV in all aspects of AFC’s advocacy and policy work, including but not limited to development of campaigns and community engagement tactics that advance AFC’s policy and legislative objectives
Identify, mobilize, and build relationships with key AFC constituencies across Illinois with special attention and sensitivity to highly vulnerable, stigmatized, and marginalized populations including (and not limited to) people living with HIV and communities of color
In collaboration with AFC policy and advocacy staff, identify, cultivate relationships with and mobilize civic leaders and organizations in key areas of the state through coordinated legislative and educational campaigns
Work in partnership with Program Development to identify and apply for funds to support community engagement and advocacy related projects
Collaborate with Policy Communications Specialist to develop and implement a plan to grow AFC’s online advocacy network members and their responsiveness to action requests
Deepen relationships with IL-ASAP (Illinois Alliance for Sound AIDS Policy) members and grow membership in Chicago and across the state, prioritizing outreach and engagement of community members from AFC’s Priority Populations.
Community Education
Under the direction of the Director of Government Relations, develop, implement, and monitor state-based mobilization and education campaigns on AFC’s legislative and policy goals
Increase capacity of agencies and individuals to understand relevant policy issues and effectively communicate about such issues to decision-makers through developing, organizing, and facilitating advocacy trainings, workshops, and technical assistance
Liaison as a representative of AFC to community leaders and organizations to educate them on important policy issues and help maintain AFC’s ongoing coalition and campaign work
Create and conduct educational presentations for our communities on a variety of topics including relevant and current HIV public policy issues, and other topics as assigned
Project Management
Manage, train, and closely work with IL-ASAP members to build their leadership and skills in communications, advocacy, legislative outreach, and knowledge on important HIV related policy issues. Manage the onboarding process of new members, with emphasis on recruitment outside of Cook County
Organize several large and small annual policy/advocacy community events, including but not limited to Advocacy Days and AIDS Run & Walk Chicago policy presence.
With guidance from AFC policy and advocacy staff, develop, set, and achieve annual Advocacy Day goals and objectives
Other
Assist department leadership on other project-related matters
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned.
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in policy-related field and minimum two (2) or more years’ experience with community engagement, education, and mobilization in HIV health care
OR
5 years of applicable work experience with community engagement, education, and mobilization in HIV health care
Willingness and ability to travel throughout Chicago and Illinois
Preferred Qualifications
Event planning, volunteer coordination and program management experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Experience working with diverse populations, especially communities of color and the LGBTQ+ community, and sensitivity to issues concerning HIV/AIDS and all disabilities required.
Strong attention to detail, excellent organizational skills, and the ability to provide efficient, quality service to both internal and external partners.
Exceptional verbal and written communication and active listening skills.
Strong time management skills along with problem solving skills and ability to manage multiple projects concurrently, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Demonstrated fluency in word processing, spreadsheets, and database entry required.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License, and the physical ability to operate a car.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Ability to travel statewide and locally up to 50% of the year.
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness. The Housing Specialist will coordinate pre-tenancy support for participants of the program. The Housing Specialist will coordinate with Outreach and Cook County Hospital and Health System (CCHHS) staff to ensure program participants experience a seamless transition to housing. CHH is a supporting organization of the AIDS Foundation of Chicago.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Project Coordination
• Conduct screening and assessment of housing preferences/barriers related to successful tenancy
• Work closely with outreach worker to ensure continuity of services with participant
• Assist with rent subsidy application/certification and housing application processes
• Partner with CCHHS’ client outreach and engagement program team when a client’s’ primary service provider is within the CCHHS network
• Request reasonable accommodations related to participant’s disability
• Assist with housing search, including reviews of housing resources (e.g. newspapers, housing search databases)
• Accompany individuals to visit potential housing options and make choices among options
• Assist the individual in scheduling activities such as the moving company, turning on utility services, change of address, and purchasing furniture/furnishings and household supplies
• Work with landlord and/or property management to execute lease
• Sublease to tenants facing barriers to traditional leasing arrangements
• Collaborate with research and evaluation partners or sub-contractors on matters relating to the project
• Create and maintain detailed project documentation and data collection plans and reports
• Improve processes to ensure efficient communication and information exchange between team members and external partners
Quality Assurance and Data Entry
• Enter all intake data for new clients in client data tracking systems (i.e., Client Track, HMIS)
• Monitor data for quality control, correct missing or incorrect data on quarterly (i.e., IDHS, HMIS) and yearly reports (i.e., APR HUD)
Meetings & Training Facilitation
• Attend required conference & trainings (i.e., HMIS, CRS, IDHS, HUD or any system wide trainings) and webinars
• Attend and participate in monthly Agency meetings (i.e., Standard Operating Procedures Meeting, Client Track Work Group, Grants Prep meeting, Interdepartmental Training Workgroup)
• Prepare, coordinate, and facilitate program meetings (i.e., System Integration Team (SIT)) and other related partner agency meetings with partner agency staff
• Participate in applicable system-level external committees
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor's degree and 2 or more years of Human Services experience OR 5 or more years Human Services experience
• PLUS Valid driver's license and acceptable vehicle insurance
• PLUS Reliable vehicle transportation
Preferred Qualifications
• Bachelor’s degree in Psychology, Social Work, Counseling or related field
• 1 or more years of Case Management experience
• 1 or more of years Homeless Services experience
• 1 or more years of HIV-specific service experience
KNOWLEDGE, SKILLS, AND ABILITIES
• The ability to maintain accurate work records and access these records as necessary
• The ability and willingness to learn, understand and communicate the Agency’s policies and procedures
• Basic knowledge of HIV infection and related chronic diseases
• The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation.
Nov 03, 2022
Full time
As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness. The Housing Specialist will coordinate pre-tenancy support for participants of the program. The Housing Specialist will coordinate with Outreach and Cook County Hospital and Health System (CCHHS) staff to ensure program participants experience a seamless transition to housing. CHH is a supporting organization of the AIDS Foundation of Chicago.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Project Coordination
• Conduct screening and assessment of housing preferences/barriers related to successful tenancy
• Work closely with outreach worker to ensure continuity of services with participant
• Assist with rent subsidy application/certification and housing application processes
• Partner with CCHHS’ client outreach and engagement program team when a client’s’ primary service provider is within the CCHHS network
• Request reasonable accommodations related to participant’s disability
• Assist with housing search, including reviews of housing resources (e.g. newspapers, housing search databases)
• Accompany individuals to visit potential housing options and make choices among options
• Assist the individual in scheduling activities such as the moving company, turning on utility services, change of address, and purchasing furniture/furnishings and household supplies
• Work with landlord and/or property management to execute lease
• Sublease to tenants facing barriers to traditional leasing arrangements
• Collaborate with research and evaluation partners or sub-contractors on matters relating to the project
• Create and maintain detailed project documentation and data collection plans and reports
• Improve processes to ensure efficient communication and information exchange between team members and external partners
Quality Assurance and Data Entry
• Enter all intake data for new clients in client data tracking systems (i.e., Client Track, HMIS)
• Monitor data for quality control, correct missing or incorrect data on quarterly (i.e., IDHS, HMIS) and yearly reports (i.e., APR HUD)
Meetings & Training Facilitation
• Attend required conference & trainings (i.e., HMIS, CRS, IDHS, HUD or any system wide trainings) and webinars
• Attend and participate in monthly Agency meetings (i.e., Standard Operating Procedures Meeting, Client Track Work Group, Grants Prep meeting, Interdepartmental Training Workgroup)
• Prepare, coordinate, and facilitate program meetings (i.e., System Integration Team (SIT)) and other related partner agency meetings with partner agency staff
• Participate in applicable system-level external committees
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position
SUPERVISORY RESPONSIBILITIES
None
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor's degree and 2 or more years of Human Services experience OR 5 or more years Human Services experience
• PLUS Valid driver's license and acceptable vehicle insurance
• PLUS Reliable vehicle transportation
Preferred Qualifications
• Bachelor’s degree in Psychology, Social Work, Counseling or related field
• 1 or more years of Case Management experience
• 1 or more of years Homeless Services experience
• 1 or more years of HIV-specific service experience
KNOWLEDGE, SKILLS, AND ABILITIES
• The ability to maintain accurate work records and access these records as necessary
• The ability and willingness to learn, understand and communicate the Agency’s policies and procedures
• Basic knowledge of HIV infection and related chronic diseases
• The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive
• The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
• The ability and willingness to respect and value the differences and perceptions of different groups/individuals
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation.
The Clinical Engagement Specialist is responsible for providing location and outreach, assessment, engagement and wraparound services for the Road to Health and Housing (R2H) program participants. Utilizing harm reduction, motivational interviewing and trauma informed service delivery approaches, the Clinical Engagement Specialist will provide housing navigation, case management and clinical services and work with Permanent Supportive Housing providers, Heartland Alliance Health and Legal Council for Health Justice to ensure that program participants living with serious mental illness and/or co-occurring disorders are successfully housed, linked and engaged with needed primary care, behavioral health and disability advocacy services.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Clinical Services
• Collaborate with outreach teams, housing providers and skilled assessors to effectively provide outreach to and locate clients who have been matched to permanent supportive housing
• Interview and evaluate the behavioral health needs, including mental health and substance use, of homeless individuals to establish program eligibility and desire to engage in services
• Conduct bio-psycho-social assessments using a variety of assessment techniques and instruments
• Screen and assess behavioral health, housing and income needs of program participants
• Provide housing navigation services including gathering documentation of homeless status and disability paperwork relevant to housing program eligibility
• Assist clients with public benefits applications and maintenance of benefits including Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security income (SSI)/Social Security Disability Income (SSDI)
• Advocate on Behalf of clients for fair treatment in housing and healthcare
• Coordinate referrals and act as a liaison to Heartland Alliance Health (HAH) primary and behavioral health care including substance use treatment services
• Coordinate referrals and act as a liaison to Legal Council for Health Justice (LCHJ) disability advocacy services
• Attend appointments with clients to ensure engagement in care and/or services
• Provide crisis intervention services to clients as needed
• Coordinate with housing providers, HAH and LCHJ to provide location and outreach services to re-engage clients disconnected from care and/or services
• Provide services to clients using Motivational Interviewing and trauma-informed approaches
• Conduct and document intakes, assessments, discharges, and referrals
• Schedule all client visits and make reminder calls
• Provide assistance with transportation for clients in order to attend appointments
• Organize electronic and hard copy calendar
Program Support
• Implement Road to Health and Housing (R2H) program procedures and clinical forms
• Document assessment information and clinical encounters as required in client files
• Input information in management information systems and on paper charts
• Ensure quality of program files
• Maintain credentials and develop job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
• Protect organization’s value and manage risk by keeping information confidential
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete yearly trainings around best practices for other homeless service providers in Chicago
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None.
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor’s Degree in Social Work, Counseling, Psychology, Sociology or related field AND 2 or more years of Human Service experience at minimum
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
• PLUS Able to work effectively in the field on a daily basis
Preferred Qualifications
• Master’s degree in Psychology, Social Work, Counseling or related field AND 2 or more years of Human Service experience at minimum
• LSW/LPC, LCPC/LCSW or equivalent license preferred
KNOWLEDGE, SKILLS, AND ABILITIES
• High attention to detail and ability to maintain confidentiality
• Maintain accurate work records and access these records as necessary
• Experience working with diverse groups and communities
• Ability to assess client needs to address barriers and ensure care is continuous and comprehensive
• Understanding, preventing, and relieving psychologically-based distress or dysfunction
• Ability to conduct client visits at their homes, across the Chicagoland area
• Web-based systems knowledge (e.g., PC-based tools, Microsoft applications, Web-based applications)
• Basic knowledge of HIV infection and related chronic diseases
PHYSICAL DEMANDS & WORK ENVIRONMENT
• Tasks involve the ability to climb, balance, stoop, kneel, crouch, reach, stand, walk and grasp. Tasks also involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone
• Tasks require visual ability to read and complete written and typed correspondence and to operate/drive a motor vehicle
• For a portion of the work, the physical demands are representative of those found in a general office environment
• Work environment is occasionally unpredictable (i.e., hostile and/or clients and individuals under the influence of substances). Frequent travel is required throughout the Chicago metro area. May be subject to inclement weather when traveling.
Nov 03, 2022
Full time
The Clinical Engagement Specialist is responsible for providing location and outreach, assessment, engagement and wraparound services for the Road to Health and Housing (R2H) program participants. Utilizing harm reduction, motivational interviewing and trauma informed service delivery approaches, the Clinical Engagement Specialist will provide housing navigation, case management and clinical services and work with Permanent Supportive Housing providers, Heartland Alliance Health and Legal Council for Health Justice to ensure that program participants living with serious mental illness and/or co-occurring disorders are successfully housed, linked and engaged with needed primary care, behavioral health and disability advocacy services.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Clinical Services
• Collaborate with outreach teams, housing providers and skilled assessors to effectively provide outreach to and locate clients who have been matched to permanent supportive housing
• Interview and evaluate the behavioral health needs, including mental health and substance use, of homeless individuals to establish program eligibility and desire to engage in services
• Conduct bio-psycho-social assessments using a variety of assessment techniques and instruments
• Screen and assess behavioral health, housing and income needs of program participants
• Provide housing navigation services including gathering documentation of homeless status and disability paperwork relevant to housing program eligibility
• Assist clients with public benefits applications and maintenance of benefits including Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security income (SSI)/Social Security Disability Income (SSDI)
• Advocate on Behalf of clients for fair treatment in housing and healthcare
• Coordinate referrals and act as a liaison to Heartland Alliance Health (HAH) primary and behavioral health care including substance use treatment services
• Coordinate referrals and act as a liaison to Legal Council for Health Justice (LCHJ) disability advocacy services
• Attend appointments with clients to ensure engagement in care and/or services
• Provide crisis intervention services to clients as needed
• Coordinate with housing providers, HAH and LCHJ to provide location and outreach services to re-engage clients disconnected from care and/or services
• Provide services to clients using Motivational Interviewing and trauma-informed approaches
• Conduct and document intakes, assessments, discharges, and referrals
• Schedule all client visits and make reminder calls
• Provide assistance with transportation for clients in order to attend appointments
• Organize electronic and hard copy calendar
Program Support
• Implement Road to Health and Housing (R2H) program procedures and clinical forms
• Document assessment information and clinical encounters as required in client files
• Input information in management information systems and on paper charts
• Ensure quality of program files
• Maintain credentials and develop job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
• Protect organization’s value and manage risk by keeping information confidential
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete yearly trainings around best practices for other homeless service providers in Chicago
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None.
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor’s Degree in Social Work, Counseling, Psychology, Sociology or related field AND 2 or more years of Human Service experience at minimum
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
• PLUS Able to work effectively in the field on a daily basis
Preferred Qualifications
• Master’s degree in Psychology, Social Work, Counseling or related field AND 2 or more years of Human Service experience at minimum
• LSW/LPC, LCPC/LCSW or equivalent license preferred
KNOWLEDGE, SKILLS, AND ABILITIES
• High attention to detail and ability to maintain confidentiality
• Maintain accurate work records and access these records as necessary
• Experience working with diverse groups and communities
• Ability to assess client needs to address barriers and ensure care is continuous and comprehensive
• Understanding, preventing, and relieving psychologically-based distress or dysfunction
• Ability to conduct client visits at their homes, across the Chicagoland area
• Web-based systems knowledge (e.g., PC-based tools, Microsoft applications, Web-based applications)
• Basic knowledge of HIV infection and related chronic diseases
PHYSICAL DEMANDS & WORK ENVIRONMENT
• Tasks involve the ability to climb, balance, stoop, kneel, crouch, reach, stand, walk and grasp. Tasks also involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone
• Tasks require visual ability to read and complete written and typed correspondence and to operate/drive a motor vehicle
• For a portion of the work, the physical demands are representative of those found in a general office environment
• Work environment is occasionally unpredictable (i.e., hostile and/or clients and individuals under the influence of substances). Frequent travel is required throughout the Chicago metro area. May be subject to inclement weather when traveling.
The Clinical Engagement Specialist is responsible for providing location and outreach, assessment, engagement and wraparound services for the Road to Health and Housing (R2H) program participants. Utilizing harm reduction, motivational interviewing and trauma informed service delivery approaches, the Clinical Engagement Specialist will provide housing navigation, case management and clinical services and work with Permanent Supportive Housing providers, Heartland Alliance Health and Legal Council for Health Justice to ensure that program participants living with serious mental illness and/or co-occurring disorders are successfully housed, linked and engaged with needed primary care, behavioral health and disability advocacy services.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Clinical Services
• Collaborate with outreach teams, housing providers and skilled assessors to effectively provide outreach to and locate clients who have been matched to permanent supportive housing
• Interview and evaluate the behavioral health needs, including mental health and substance use, of homeless individuals to establish program eligibility and desire to engage in services
• Conduct bio-psycho-social assessments using a variety of assessment techniques and instruments
• Screen and assess behavioral health, housing and income needs of program participants
• Provide housing navigation services including gathering documentation of homeless status and disability paperwork relevant to housing program eligibility
• Assist clients with public benefits applications and maintenance of benefits including Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security income (SSI)/Social Security Disability Income (SSDI)
• Advocate on Behalf of clients for fair treatment in housing and healthcare
• Coordinate referrals and act as a liaison to Heartland Alliance Health (HAH) primary and behavioral health care including substance use treatment services
• Coordinate referrals and act as a liaison to Legal Council for Health Justice (LCHJ) disability advocacy services
• Attend appointments with clients to ensure engagement in care and/or services
• Provide crisis intervention services to clients as needed
• Coordinate with housing providers, HAH and LCHJ to provide location and outreach services to re-engage clients disconnected from care and/or services
• Provide services to clients using Motivational Interviewing and trauma-informed approaches
• Conduct and document intakes, assessments, discharges, and referrals
• Schedule all client visits and make reminder calls
• Provide assistance with transportation for clients in order to attend appointments
• Organize electronic and hard copy calendar
Program Support
• Implement Road to Health and Housing (R2H) program procedures and clinical forms
• Document assessment information and clinical encounters as required in client files
• Input information in management information systems and on paper charts
• Ensure quality of program files
• Maintain credentials and develop job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
• Protect organization’s value and manage risk by keeping information confidential
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete yearly trainings around best practices for other homeless service providers in Chicago
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None.
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor’s Degree in Social Work, Counseling, Psychology, Sociology or related field AND 2 or more years of Human Service experience at minimum
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
• PLUS Able to work effectively in the field on a daily basis
Preferred Qualifications
• Master’s degree in Psychology, Social Work, Counseling or related field AND 2 or more years of Human Service experience at minimum
• LSW/LPC, LCPC/LCSW or equivalent license preferred
KNOWLEDGE, SKILLS, AND ABILITIES
• High attention to detail and ability to maintain confidentiality
• Maintain accurate work records and access these records as necessary
• Experience working with diverse groups and communities
• Ability to assess client needs to address barriers and ensure care is continuous and comprehensive
• Understanding, preventing, and relieving psychologically-based distress or dysfunction
• Ability to conduct client visits at their homes, across the Chicagoland area
• Web-based systems knowledge (e.g., PC-based tools, Microsoft applications, Web-based applications)
• Basic knowledge of HIV infection and related chronic diseases
PHYSICAL DEMANDS & WORK ENVIRONMENT
• Tasks involve the ability to climb, balance, stoop, kneel, crouch, reach, stand, walk and grasp. Tasks also involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone
• Tasks require visual ability to read and complete written and typed correspondence and to operate/drive a motor vehicle
• For a portion of the work, the physical demands are representative of those found in a general office environment
• Work environment is occasionally unpredictable (i.e., hostile and/or clients and individuals under the influence of substances). Frequent travel is required throughout the Chicago metro area. May be subject to inclement weather when traveling.
Oct 19, 2022
Full time
The Clinical Engagement Specialist is responsible for providing location and outreach, assessment, engagement and wraparound services for the Road to Health and Housing (R2H) program participants. Utilizing harm reduction, motivational interviewing and trauma informed service delivery approaches, the Clinical Engagement Specialist will provide housing navigation, case management and clinical services and work with Permanent Supportive Housing providers, Heartland Alliance Health and Legal Council for Health Justice to ensure that program participants living with serious mental illness and/or co-occurring disorders are successfully housed, linked and engaged with needed primary care, behavioral health and disability advocacy services.
The salary range for this role is $40,000 to $45,000.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Clinical Services
• Collaborate with outreach teams, housing providers and skilled assessors to effectively provide outreach to and locate clients who have been matched to permanent supportive housing
• Interview and evaluate the behavioral health needs, including mental health and substance use, of homeless individuals to establish program eligibility and desire to engage in services
• Conduct bio-psycho-social assessments using a variety of assessment techniques and instruments
• Screen and assess behavioral health, housing and income needs of program participants
• Provide housing navigation services including gathering documentation of homeless status and disability paperwork relevant to housing program eligibility
• Assist clients with public benefits applications and maintenance of benefits including Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security income (SSI)/Social Security Disability Income (SSDI)
• Advocate on Behalf of clients for fair treatment in housing and healthcare
• Coordinate referrals and act as a liaison to Heartland Alliance Health (HAH) primary and behavioral health care including substance use treatment services
• Coordinate referrals and act as a liaison to Legal Council for Health Justice (LCHJ) disability advocacy services
• Attend appointments with clients to ensure engagement in care and/or services
• Provide crisis intervention services to clients as needed
• Coordinate with housing providers, HAH and LCHJ to provide location and outreach services to re-engage clients disconnected from care and/or services
• Provide services to clients using Motivational Interviewing and trauma-informed approaches
• Conduct and document intakes, assessments, discharges, and referrals
• Schedule all client visits and make reminder calls
• Provide assistance with transportation for clients in order to attend appointments
• Organize electronic and hard copy calendar
Program Support
• Implement Road to Health and Housing (R2H) program procedures and clinical forms
• Document assessment information and clinical encounters as required in client files
• Input information in management information systems and on paper charts
• Ensure quality of program files
• Maintain credentials and develop job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
• Protect organization’s value and manage risk by keeping information confidential
Other
• Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
• Complete yearly trainings around best practices for other homeless service providers in Chicago
• Protect organization's value and manage risk by keeping information confidential
• Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None.
ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION)
Minimum Qualifications
• Bachelor’s Degree in Social Work, Counseling, Psychology, Sociology or related field AND 2 or more years of Human Service experience at minimum
PLUS Valid driver's license and acceptable vehicle insurance
PLUS Reliable vehicle transportation
• PLUS Able to work effectively in the field on a daily basis
Preferred Qualifications
• Master’s degree in Psychology, Social Work, Counseling or related field AND 2 or more years of Human Service experience at minimum
• LSW/LPC, LCPC/LCSW or equivalent license preferred
KNOWLEDGE, SKILLS, AND ABILITIES
• High attention to detail and ability to maintain confidentiality
• Maintain accurate work records and access these records as necessary
• Experience working with diverse groups and communities
• Ability to assess client needs to address barriers and ensure care is continuous and comprehensive
• Understanding, preventing, and relieving psychologically-based distress or dysfunction
• Ability to conduct client visits at their homes, across the Chicagoland area
• Web-based systems knowledge (e.g., PC-based tools, Microsoft applications, Web-based applications)
• Basic knowledge of HIV infection and related chronic diseases
PHYSICAL DEMANDS & WORK ENVIRONMENT
• Tasks involve the ability to climb, balance, stoop, kneel, crouch, reach, stand, walk and grasp. Tasks also involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone
• Tasks require visual ability to read and complete written and typed correspondence and to operate/drive a motor vehicle
• For a portion of the work, the physical demands are representative of those found in a general office environment
• Work environment is occasionally unpredictable (i.e., hostile and/or clients and individuals under the influence of substances). Frequent travel is required throughout the Chicago metro area. May be subject to inclement weather when traveling.
The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change.
We are seeking for an individual to serve as our Quality Assurance and Improvement Specialist. The Quality Assurance and Improvement Specialist will be responsible for developing, implementing, coordinating, and facilitating the quality assurance, management and improvement of case management programs. The Quality Assurance and Improvement Specialist will assist Housing Program Managers or Directors in managing and monitoring client level data in the database to ensure that eligible clients are retained in care and to ensure ongoing effectiveness of quality services and documentation. The Quality Assurance and Improvement Specialist will also be responsible for participating in the AFC Quality Improvement Team, have oversight for the overall quality and quantity of housing-related services provided, and implement quality assurance measures as related to all housing-related services.
The salary range for this role is $45,000 to $50,000.
Principal functions and responsibilities of this position include the following:
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Data Monitoring, Reporting, and Quality Assurance
Develop and implement Quality Assurance system for services provided by AFC programs.
Assist program managers in site visit performance reviews
Identify subcontractors’ organizational difficulties preventing the accomplishment of service objectives and proper documentation
Assist subcontractors in creating action plans to address identified barriers and/or issues
Collaborate with subcontractors to develop Continuous Quality Improvement plans including methodology, philosophy, timeframe, specific indicators; and with referenced policies and procedures; assist in developing methods for maintaining subcontractors' accountability to quality improvement plans
Assist with updating Quality Improvement policies and procedures for subcontractors to adhere to funder guideline.
Assist with the development of data quality tools to support AFC staff and partner agency users of AFC database
Conduct regular chart reviews in AFC’s client level database to ensure case manager data entry compliance
Travel to all funded agencies with programs staff to conduct annual site visits and to provide intensive technical assistance as needed
Provide quality assurance-related support to program leads as needed
Systems Quality Improvement
Use data on measurable outcomes and service quality indicators to develop quality improvement goals and determine progress
Collaborate with Programs leadership to identify and prioritize client outcomes measures and interventions; monitor agency dashboards
Assist in the development and implementation of improvement plans
Monitor trends in service provision and costs for all service categories
Data Governance and Client Services
Monitor support requests, determine request prioritization, initiate first response, and assign tickets in accordance to service protocols
Provide formal and informal trainings and technical assistance for staff and partner agency users of AFC databases
Set up and manage staff and partner agency’s access and utilization to AFC databases
Assist in supporting governance processes to ensure consistency across all information platforms used by AFC programs
Client-Centered Quality Improvement and Community Accountability
Collaborate with program team members and partner agencies to support the development of strategic, operational, and technological solutions for improving the quality of services delivered
Assist in the development and execution of innovative procedures for fostering meaningful engagement with clients
Assist in identifying and establishing new channels for ongoing, direct communication between AFC and clients
Assist in designing and establishing feedback loop processes for using input from clients to make programmatic changes
Integrate input from clients, partners, and AFC program staff to identify systems-level changes needed to impact client engagement to care, and to improve client health and quality of life outcomes
Assist in the preparation and dissemination of reports on client feedback across AFC programs to program managers, directors and senior leadership
Assist in the development, implementation, and evaluation of new ways to foster a culture of accountability among program staff and partners to clients and communities impacted by AFC’s work
Team Support
Participate in working groups and committees
Support the development and achievement of team goals and related strategic plan items
Provide subject-matter guidance to other department professionals
Other
Assist the Data Services team on other Data Services matters as needed
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in Social Services or related field and 2 or more years of Quality Management experience
PLUS 1 or more years’ experience using a client-level database (for example, Provide)
PLUS experience using intermediate Microsoft Office functionality (for example, Excel, Word, Outlook, PowerPoint)
Preferred Qualifications
Master’s degree in Social Services or related field and 2 or more years of Quality Management experience
Experience using Microsoft SQL, Tableau or other data visualization software
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to maintain accurate work records and access these records as necessary
The ability to notice inconsistencies/faults in organizational processes to ensure the quality of services provided by the organization and to prevent further inefficiencies
Basic knowledge of HIV infection and related chronic diseases. This includes an understanding of the most-impacted populations
The ability to provide excellent service to internal clients and external stakeholders (e.g., vendors)
The ability and willingness to uphold ethical standards and comply with all relevant laws and company policies and procedures
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Oct 07, 2022
Full time
The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change.
We are seeking for an individual to serve as our Quality Assurance and Improvement Specialist. The Quality Assurance and Improvement Specialist will be responsible for developing, implementing, coordinating, and facilitating the quality assurance, management and improvement of case management programs. The Quality Assurance and Improvement Specialist will assist Housing Program Managers or Directors in managing and monitoring client level data in the database to ensure that eligible clients are retained in care and to ensure ongoing effectiveness of quality services and documentation. The Quality Assurance and Improvement Specialist will also be responsible for participating in the AFC Quality Improvement Team, have oversight for the overall quality and quantity of housing-related services provided, and implement quality assurance measures as related to all housing-related services.
The salary range for this role is $45,000 to $50,000.
Principal functions and responsibilities of this position include the following:
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Data Monitoring, Reporting, and Quality Assurance
Develop and implement Quality Assurance system for services provided by AFC programs.
Assist program managers in site visit performance reviews
Identify subcontractors’ organizational difficulties preventing the accomplishment of service objectives and proper documentation
Assist subcontractors in creating action plans to address identified barriers and/or issues
Collaborate with subcontractors to develop Continuous Quality Improvement plans including methodology, philosophy, timeframe, specific indicators; and with referenced policies and procedures; assist in developing methods for maintaining subcontractors' accountability to quality improvement plans
Assist with updating Quality Improvement policies and procedures for subcontractors to adhere to funder guideline.
Assist with the development of data quality tools to support AFC staff and partner agency users of AFC database
Conduct regular chart reviews in AFC’s client level database to ensure case manager data entry compliance
Travel to all funded agencies with programs staff to conduct annual site visits and to provide intensive technical assistance as needed
Provide quality assurance-related support to program leads as needed
Systems Quality Improvement
Use data on measurable outcomes and service quality indicators to develop quality improvement goals and determine progress
Collaborate with Programs leadership to identify and prioritize client outcomes measures and interventions; monitor agency dashboards
Assist in the development and implementation of improvement plans
Monitor trends in service provision and costs for all service categories
Data Governance and Client Services
Monitor support requests, determine request prioritization, initiate first response, and assign tickets in accordance to service protocols
Provide formal and informal trainings and technical assistance for staff and partner agency users of AFC databases
Set up and manage staff and partner agency’s access and utilization to AFC databases
Assist in supporting governance processes to ensure consistency across all information platforms used by AFC programs
Client-Centered Quality Improvement and Community Accountability
Collaborate with program team members and partner agencies to support the development of strategic, operational, and technological solutions for improving the quality of services delivered
Assist in the development and execution of innovative procedures for fostering meaningful engagement with clients
Assist in identifying and establishing new channels for ongoing, direct communication between AFC and clients
Assist in designing and establishing feedback loop processes for using input from clients to make programmatic changes
Integrate input from clients, partners, and AFC program staff to identify systems-level changes needed to impact client engagement to care, and to improve client health and quality of life outcomes
Assist in the preparation and dissemination of reports on client feedback across AFC programs to program managers, directors and senior leadership
Assist in the development, implementation, and evaluation of new ways to foster a culture of accountability among program staff and partners to clients and communities impacted by AFC’s work
Team Support
Participate in working groups and committees
Support the development and achievement of team goals and related strategic plan items
Provide subject-matter guidance to other department professionals
Other
Assist the Data Services team on other Data Services matters as needed
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position.
SUPERVISORY RESPONSIBILITIES
None
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in Social Services or related field and 2 or more years of Quality Management experience
PLUS 1 or more years’ experience using a client-level database (for example, Provide)
PLUS experience using intermediate Microsoft Office functionality (for example, Excel, Word, Outlook, PowerPoint)
Preferred Qualifications
Master’s degree in Social Services or related field and 2 or more years of Quality Management experience
Experience using Microsoft SQL, Tableau or other data visualization software
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to maintain accurate work records and access these records as necessary
The ability to notice inconsistencies/faults in organizational processes to ensure the quality of services provided by the organization and to prevent further inefficiencies
Basic knowledge of HIV infection and related chronic diseases. This includes an understanding of the most-impacted populations
The ability to provide excellent service to internal clients and external stakeholders (e.g., vendors)
The ability and willingness to uphold ethical standards and comply with all relevant laws and company policies and procedures
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
None
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
AIDS Foundation Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
Working under the supervision of the Director of Government Relations, and in collaboration with policy and advocacy staff, the Manager of Community Engagement & Education is directly responsible for building new and strengthening existing relationships with AFC’s key constituencies across Illinois, including people living with and vulnerable to HIV, health and social service providers, and community leaders. The Manager of Community Engagement & Education will develop and implement plans to educate and build advocacy capacity among AFC’s constituents and stakeholders on HIV-related public policy and legislative issues, lead mobilization efforts to influence public policy, expand AFC’s network of grassroots advocates, and provide other supportive functions as needed. The Manager of Community Engagement & Education is responsible for supporting the advancement of sound HIV public policy and must demonstrate a commitment to social justice.
The salary range for this role is $45,000 to $55,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Community Engagement
Develop and implement community engagement plans and strategies to ensure involvement of people living with and most impacted by HIV in all aspects of AFC’s advocacy and policy work, including but not limited to development of campaigns and community engagement tactics that advance AFC’s policy and legislative objectives
Identify, mobilize, and build relationships with key AFC constituencies across Illinois with special attention and sensitivity to highly vulnerable, stigmatized, and marginalized populations including (and not limited to) people living with HIV and communities of color
In collaboration with AFC policy and advocacy staff, identify, cultivate relationships with and mobilize civic leaders and organizations in key areas of the state through coordinated legislative and educational campaigns
Work in partnership with Program Development to identify and apply for funds to support community engagement and advocacy related projects
Collaborate with Policy Communications Specialist to develop and implement a plan to grow AFC’s online advocacy network members and their responsiveness to action requests
Deepen relationships with IL-ASAP (Illinois Alliance for Sound AIDS Policy) members and grow membership in Chicago and across the state, prioritizing outreach and engagement of community members from AFC’s Priority Populations.
Community Education
Under the direction of the Director of Government Relations, develop, implement, and monitor state-based mobilization and education campaigns on AFC’s legislative and policy goals
Increase capacity of agencies and individuals to understand relevant policy issues and effectively communicate about such issues to decision-makers through developing, organizing, and facilitating advocacy trainings, workshops, and technical assistance
Liaison as a representative of AFC to community leaders and organizations to educate them on important policy issues and help maintain AFC’s ongoing coalition and campaign work
Create and conduct educational presentations for our communities on a variety of topics including relevant and current HIV public policy issues, and other topics as assigned
Project Management
Manage, train, and closely work with IL-ASAP members to build their leadership and skills in communications, advocacy, legislative outreach, and knowledge on important HIV related policy issues. Manage the onboarding process of new members, with emphasis on recruitment outside of Cook County
Organize several large and small annual policy/advocacy community events, including but not limited to Advocacy Days and AIDS Run & Walk Chicago policy presence.
With guidance from AFC policy and advocacy staff, develop, set, and achieve annual Advocacy Day goals and objectives
Other
Assist department leadership on other project-related matters
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned.
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in policy-related field and minimum two (2) or more years’ experience with community engagement, education, and mobilization in HIV health care
OR
5 years of applicable work experience with community engagement, education, and mobilization in HIV health care
Willingness and ability to travel throughout Chicago and Illinois
Preferred Qualifications
Event planning, volunteer coordination and program management experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Experience working with diverse populations, especially communities of color and the LGBTQ+ community, and sensitivity to issues concerning HIV/AIDS and all disabilities required.
Strong attention to detail, excellent organizational skills, and the ability to provide efficient, quality service to both internal and external partners.
Exceptional verbal and written communication and active listening skills.
Strong time management skills along with problem solving skills and ability to manage multiple projects concurrently, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Demonstrated fluency in word processing, spreadsheets, and database entry required.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License, and the physical ability to operate a car.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Ability to travel statewide and locally up to 50% of the year.
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.
Oct 07, 2022
Full time
AIDS Foundation Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
Working under the supervision of the Director of Government Relations, and in collaboration with policy and advocacy staff, the Manager of Community Engagement & Education is directly responsible for building new and strengthening existing relationships with AFC’s key constituencies across Illinois, including people living with and vulnerable to HIV, health and social service providers, and community leaders. The Manager of Community Engagement & Education will develop and implement plans to educate and build advocacy capacity among AFC’s constituents and stakeholders on HIV-related public policy and legislative issues, lead mobilization efforts to influence public policy, expand AFC’s network of grassroots advocates, and provide other supportive functions as needed. The Manager of Community Engagement & Education is responsible for supporting the advancement of sound HIV public policy and must demonstrate a commitment to social justice.
The salary range for this role is $45,000 to $55,000 annually.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Community Engagement
Develop and implement community engagement plans and strategies to ensure involvement of people living with and most impacted by HIV in all aspects of AFC’s advocacy and policy work, including but not limited to development of campaigns and community engagement tactics that advance AFC’s policy and legislative objectives
Identify, mobilize, and build relationships with key AFC constituencies across Illinois with special attention and sensitivity to highly vulnerable, stigmatized, and marginalized populations including (and not limited to) people living with HIV and communities of color
In collaboration with AFC policy and advocacy staff, identify, cultivate relationships with and mobilize civic leaders and organizations in key areas of the state through coordinated legislative and educational campaigns
Work in partnership with Program Development to identify and apply for funds to support community engagement and advocacy related projects
Collaborate with Policy Communications Specialist to develop and implement a plan to grow AFC’s online advocacy network members and their responsiveness to action requests
Deepen relationships with IL-ASAP (Illinois Alliance for Sound AIDS Policy) members and grow membership in Chicago and across the state, prioritizing outreach and engagement of community members from AFC’s Priority Populations.
Community Education
Under the direction of the Director of Government Relations, develop, implement, and monitor state-based mobilization and education campaigns on AFC’s legislative and policy goals
Increase capacity of agencies and individuals to understand relevant policy issues and effectively communicate about such issues to decision-makers through developing, organizing, and facilitating advocacy trainings, workshops, and technical assistance
Liaison as a representative of AFC to community leaders and organizations to educate them on important policy issues and help maintain AFC’s ongoing coalition and campaign work
Create and conduct educational presentations for our communities on a variety of topics including relevant and current HIV public policy issues, and other topics as assigned
Project Management
Manage, train, and closely work with IL-ASAP members to build their leadership and skills in communications, advocacy, legislative outreach, and knowledge on important HIV related policy issues. Manage the onboarding process of new members, with emphasis on recruitment outside of Cook County
Organize several large and small annual policy/advocacy community events, including but not limited to Advocacy Days and AIDS Run & Walk Chicago policy presence.
With guidance from AFC policy and advocacy staff, develop, set, and achieve annual Advocacy Day goals and objectives
Other
Assist department leadership on other project-related matters
Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, and others
Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations
Protect organization's value and manage risk by keeping information confidential
Perform other duties as assigned.
EXPERIENCE AND EDUCATION
Minimum Qualifications
Bachelor’s degree in policy-related field and minimum two (2) or more years’ experience with community engagement, education, and mobilization in HIV health care
OR
5 years of applicable work experience with community engagement, education, and mobilization in HIV health care
Willingness and ability to travel throughout Chicago and Illinois
Preferred Qualifications
Event planning, volunteer coordination and program management experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Experience working with diverse populations, especially communities of color and the LGBTQ+ community, and sensitivity to issues concerning HIV/AIDS and all disabilities required.
Strong attention to detail, excellent organizational skills, and the ability to provide efficient, quality service to both internal and external partners.
Exceptional verbal and written communication and active listening skills.
Strong time management skills along with problem solving skills and ability to manage multiple projects concurrently, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Demonstrated fluency in word processing, spreadsheets, and database entry required.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License, and the physical ability to operate a car.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Ability to travel statewide and locally up to 50% of the year.
The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.