Non-Emergency Medical Transportation Program Manager

Do you have experience developing, implementing, and providing oversight of policies and programs at the community, state, and/or national level that promote equity and inclusion and reduce disparities? Are you passionate about? We look forward to hearing from you!

This posting will be used to fill one (1) permanent, full-time position.

Work Location: Salem/Marion or Portland/Multnomah; hybrid position

What you will do!

The NEMT services are paid for by both the Coordinated Care Organizations (CCOs) and OHP’s Open Card program and sits in the Fee-for-Service (FFS) Operations Unit of the Medicaid Division of Oregon Health Authority.

The Transportation NEMT program manager serves as the subject matter expert and lead for all NEMT program technical and policy matters. In this position, you will serve in a contributing, supporting role for all ground emergency medical transportation (GEMT) program technical and policy matters lead by the Transportation GEMT program manager. The two leads, NEMT and GEMT, work closely together. The NEMT program manager leads the work to analyze, develop, write, and revise policies, administrative processes, and strategies related to the NEMT. The position coordinates advisory committees who inform the policy work. Committees include Rules Advisory Committees and the NEMT Technical Advisory Committee (TAC).

The position writes Oregon Administrative Rules (OARs), provider guidance’s and manuals, and enters into contracts with brokerages. The position works closely with the Office of Financial Services and MMIS Business Services Unit to ensure correct and timely payment adjudication and accounting for NEMT services. The position evaluates the effectiveness of NEMT programs including reviewing work done by contractors and the CCOs. The position determines compliance and issues corrective actions where needed.

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

What's in it for you?

• We offer exceptional medical, vision and dental benefits packages

https://www.oregon.gov/oha/pebb/pages/alex.aspx  

• Paid Leave Days:
  • 11 paid holidays each year
  • 3 additional paid "Personal Business Days" each year
  • 8 hours of paid sick leave accumulated every month
  • Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Click here to learn more about State of Oregon benefits.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Any combination of experience and education equivalent to seven years of professional-level evaluative, analytical and planning work.

Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.

Desired Attributes

• Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
• Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid administration in Oregon.
• Experience interpreting, applying and enforcing relevant federal and state Medicaid laws and regulations, including Medicaid Managed Care regulations.

• Knowledge about contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.
• Experience communicating qualitative and quantitative information, verbal and written.
• Ability to navigate complex relationships; ability to demonstrate collaborative problem-solving skills, consensus-building and solution driven approaches. 
• Ability to demonstrate advanced Microsoft Excel, Word, PowerPoint, and Outlook skillset; and skilled use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.

• Demonstrates skills in the following areas:

• Community and Partner Engagement
• Legislative Coordination
• Policy Advisement
• Performance / Process / Quality Improvement
• Systems and Organizational Improvement
• Program Design, Implementation, and Evaluation
• Data Synthesis, Analysis and Reporting
• Contract Administration
• Project Management
• Expert level Technical Assistance
• Strong Oral and Written Communication

How to apply:

Complete the online application online at oregonjobs.org using job number REQ-172943