Director, Advising Learning & Development

Who We Are

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence.

Who You Are

As the Director for Advising Learning and Development and reporting to the Senior Director of Academic Advising, you will lead the design, implementation, and continuous improvement of onboarding, training, and professional development programs for advising staff at Front Range Community College. You will play a critical role in ensuring that advisors are well-prepared to support student success through high-quality, student-centered advising practices. You will also supervise a limited number of advisors and provide direct advising support as needed during peak times.

In this role, you will provide visionary and hands-on leadership for a team of Student Success Advisors, ensuring high-quality, student-centered advising across Front Range Community College’s three campuses. You will play a critical role in advancing advising excellence, fostering staff development, and strengthening cross-departmental collaboration to promote student success, retention, and completion.

As a member of the advising leadership team, you will support the strategic direction of advising, contribute to innovation in advising practices, and cultivate a positive, inclusive, and equity-minded culture for both staff and students.

This position will have the opportunity to work remotely occasionally but will require a strong on campus presence to provide leadership and support across all three Front Range Community College campuses.  Occasional nights and weekends will be required to support college, division, and department efforts.

Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.

SALARY: $68,278 - $71,692 annually 

The salary range reflects the minimum and maximum starting salary for the position. When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the requirements of the position, as well as the position’s scope and complexity, internal pay equity and external market value.

BENEFITS: For information about benefits, please view APT & Faculty Benefits.

SELECTION PROCESS: Position will remain open until filled with a priority deadline of December 8, 2025. This posting may be used to fill multiple or similar positions.

The selection process for the Director for Advising Learning and Development will be conducted through a competitive, merit-based evaluation of all qualified applicants. Preliminary screening will be based on the completed application package submitted by the candidate. In your application, please include a resume and cover letter that specifically address how your background and experience align with the requirements, qualifications, and responsibilities of the position.

Primary Duties

Advising Onboarding & Training Development & Implementation:

• Design and lead comprehensive onboarding and year-round training for around 40 advisors and advising supervisors across in-person, virtual, and online formats.
• Develop consistent onboarding programs for new advisors and academic coaches.
• Create and deliver ongoing professional development on advising best practices, equity-minded approaches, current policies, and institutional technology tools (Banner, Navigate, Degree Audit, etc.).
• Establish a continuous development framework including workshops, webinars, mentoring, and leadership development opportunities.
• Guide Lead Student Success Advisors in coaching to support advising quality and staff growth.
• Conduct needs assessments and evaluate training effectiveness to inform improvements.
• Ensure all training materials follow evidence-based practices, meet ADA accessibility standards, and reflect national advising research and trends.
• Collaborate with advising leadership to align training with departmental goals, standardize advising processes, and support improvements to advising tools and technologies.

Supervision & Leadership:

• Provide dynamic leadership and direct supervision to a team of Lead Student Success Advisors and Career and Academic Community Advisors across three campuses, ensuring consistent, high-quality advising practices.
• Foster an equitable, collaborative, and student-centered team culture.
• Conduct regular one-on-one and team meetings to communicate priorities, set goals, and support continuous improvement.
• Lead staff onboarding, training, and development in partnership with leadership.
• Contribute to strategic planning, operational processes, and assessment efforts.
• Serve as departmental lead during Senior Director absences and ensure campus advising operations remain aligned with college-wide expectations.

Collaboration and Partnership:

• Build strong partnerships with faculty, other EMSS departments to enhance communication and ensure training and professional development for advisors align with FRCC’s strategic plan, best practices, and the needs of the department.
• Represent advising on committees, taskforces, meetings, and events to support enrollment, retention, and completion goals.
• Participate in divisional and departmental initiatives that enhance student and staff experiences.

Continuous Process Improvement:

• Provide leadership and problem-solving support for emerging institutional or departmental priorities.
• Use advising data to assess effectiveness and implement process improvements that strengthen the student experience.
• Maintain proficiency with advising technologies through regular training.
• Engage in professional development related to proactive advising, coaching, equity-minded practices, and student development theory.

Required Competencies

• Diversity, Equity and Inclusion: Demonstrates behaviors that convey the importance of diverse lived-experiences and using an equity lens to guide decisions. Embraces diversity, promotes equity and creates an environment of inclusion.
• Building a Diverse Team: Seeks to understand the individual strengths on the team and uses those talents to make the most impact for students.  Hires individuals from diverse backgrounds that support values and appreciation for individual differences
• Commitment to Values: Demonstrates leadership and collaborative behaviors and actions that support FRCC values. Promotes an environment where equity creates opportunities for all students to achieve their educational goals. 
• Student Success Focus: Makes decisions that support a student-first culture. 
• Operational Planning: Ability to turn the strategic plan into an operational roadmap that guides the division.  Support teams in tying their goals to the college’s strategic plan and charge them to do the same with the employees they supervise. 
• Change Catalyst: Ability to be nimble and willing to pivot if new data becomes available that can influence outcomes; understands that change is constant and requires flexibility.
• Communication: Communicates effectively with individuals with different backgrounds; ability to communicate in a way that is effective.  Chooses words carefully in communications.  
• Motivation: Ability to inspire oneself and others to reach goals and/or perform to the best of their ability.
• Collaboration: Willingness to work with colleagues across departments, specifically when job processes are integrated to strategically focus on ways to improve efficiency and effectiveness for students. 
• Data Analysis: Prioritizes data analysis in the department and communicates the importance of having concrete information on outcomes to base decisions.  

Qualifications

Required Education/Training & Work Experience:

• Bachelor’s degree. 
• Minimum of 3 years of leadership experience in academic advising, student success, or a related field.
• Demonstrated experience in training, facilitation, and professional development.
• Ability to manage multiple projects simultaneously and thrive in a collaborative, fast-paced environment.

Preferred Education/Training & Work Experience:

• Bachelor’s or master’s degree in higher education, counseling, or related field.
• Ability to communicate effectively in Spanish.

Welcoming. Respectful. Inclusive. Together, we are FRCC.

For information on Front Range Community College’s Security, including Clery Act/Crime Statistics for the campuses and surrounding area, view FRCC’s Annual Security Report.