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part time welcome center assistant coordinator
Hawkeye Community College
Administrative Assistant I – Senior Companion Program
Hawkeye Community College
Reports To:    Manager, Senior Companion Program   Job Summary Hawkeye Community College is looking for a full-time Administrative Assistant I for our Senior Companion Program at our Adult Learning Center.   The AmeriCorps Seniors Program provides individuals with limited incomes the ability to remain physically and mentally active while providing friendship and assistance to other seniors who need extra help with daily living activities. Through providing transportation, making a meal, helping with light chores, or simply providing companionship, AmeriCorps Seniors volunteers help their clients to continue living independently while building lasting, meaningful relationships that are mutually beneficial. Our position has a real-life impact in the lives of senior volunteers and their clients.   As our Administrative Assistant I, you are responsible for providing administrative support to the Senior Companion Program and providing excellent customer service to volunteers, clients, families, and community members or organizations. This is done while delivering excellent customer service, maintaining customer confidence and protecting operational integrity by keeping information confidential.    Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a wide array of students through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College's mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.   Essential Job Functions  Important responsibilities and duties may include, but are not limited to, the following: Maintains office calendars, coordinates scheduling of volunteers, meetings, and activities. Performs data entry tasks Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Welcomes guests and customers by greeting them in person or on the telephone and by answering or directing inquiries. Provides services for incoming inquiries and, if necessary, routes these to the appropriate personnel. Prepares, tracks and completes documents, records, reports, and surveys by collecting and analyzing information following grant guidelines. Prepares requisitions and routes for processing and approval.  Creates and maintains paper and electronic databases and records.  Performs administrative and clerical support to the program, clients and volunteers. Creates invoices, work tickets, memos, vouchers, requisitions, and purchase orders. Proofreads electronic and printed materials. Maintains outgoing and incoming mail. Manages materials and supplies to include inventory orders. Assists the program manager with recruitment, communication and referrals Collaborates with various campus offices and departments regarding institutional needs. Participates in campus committees as assigned. Performs other duties as assigned. Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position. Position Specific Job Functions Assists in monitoring and tracking program expenses and spending. Arranges transportation for Senior Companions and prepares daily van route. Serves as back up van driver for volunteer transportation. Coordinates and co-facilitates special events, Advisory Council meetings, orientation, trainings. Enters, calculates and submits payroll information and reimbursements. Maintains documentation of volunteer information such as eligibility, client placements and weekly schedules.   Minimum Qualifications Associate degree and two (2) years of experience in a related field or a combination of education and experience to total four (4) years. Knowledge of financial rules, regulations, and procedures. Demonstrated ability to handle confidential/sensitive information with discretion. Demonstrated ability to work independently. Demonstrated ability to communicate effectively verbally and via written correspondence. Demonstrated ability to understand and follow complex oral and written directions. Demonstrated ability to work with a wide array of students, faculty, staff, and the general public. Ability to demonstrate strong interpersonal communication. Skilled in Microsoft Office Suite, Google applications, and video conferencing technology. Demonstrated ability to execute organization and department policies and procedures. Knowledge of general office equipment, procedure and protocols. Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.   Preferred Qualifications Experience working with non-profits or social service organizations. Experience working with older adults / senior citizens. Highly developed Google Sheet or Excel spreadsheet skills.   Working Conditions Anticipated work schedule is Monday through Friday 8:00AM to 4:30PM. Work is performed either in or a combination of an office setting, classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty, staff and the public in person, by telephone and/or computers.   Employment Status Grant funded, full-time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement / tuition remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the candidate’s education and experience. The wage range for this position begins at $16.32/hr (approximately $33,950 annually). This is a specially funded grant position through 06/30/26 with potential for grant funding renewal annually.   Application Procedure Complete an online application at hawkeyecollege.edu/employment Submit/upload a cover letter addressing the following: Please share your technology skills including highlighting your experience with spreadsheets. Describe any experience with older adults / senior citizens. Describe your experience in the area of customer service. Submit/upload a resume. Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor. Application deadline is: Tuesday, December 16, 2025 Priority screening is set to begin : Wednesday, December 17, 2025 Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.  
Dec 09, 2025
Full time
Reports To:    Manager, Senior Companion Program   Job Summary Hawkeye Community College is looking for a full-time Administrative Assistant I for our Senior Companion Program at our Adult Learning Center.   The AmeriCorps Seniors Program provides individuals with limited incomes the ability to remain physically and mentally active while providing friendship and assistance to other seniors who need extra help with daily living activities. Through providing transportation, making a meal, helping with light chores, or simply providing companionship, AmeriCorps Seniors volunteers help their clients to continue living independently while building lasting, meaningful relationships that are mutually beneficial. Our position has a real-life impact in the lives of senior volunteers and their clients.   As our Administrative Assistant I, you are responsible for providing administrative support to the Senior Companion Program and providing excellent customer service to volunteers, clients, families, and community members or organizations. This is done while delivering excellent customer service, maintaining customer confidence and protecting operational integrity by keeping information confidential.    Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a wide array of students through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College's mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.   Essential Job Functions  Important responsibilities and duties may include, but are not limited to, the following: Maintains office calendars, coordinates scheduling of volunteers, meetings, and activities. Performs data entry tasks Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Welcomes guests and customers by greeting them in person or on the telephone and by answering or directing inquiries. Provides services for incoming inquiries and, if necessary, routes these to the appropriate personnel. Prepares, tracks and completes documents, records, reports, and surveys by collecting and analyzing information following grant guidelines. Prepares requisitions and routes for processing and approval.  Creates and maintains paper and electronic databases and records.  Performs administrative and clerical support to the program, clients and volunteers. Creates invoices, work tickets, memos, vouchers, requisitions, and purchase orders. Proofreads electronic and printed materials. Maintains outgoing and incoming mail. Manages materials and supplies to include inventory orders. Assists the program manager with recruitment, communication and referrals Collaborates with various campus offices and departments regarding institutional needs. Participates in campus committees as assigned. Performs other duties as assigned. Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position. Position Specific Job Functions Assists in monitoring and tracking program expenses and spending. Arranges transportation for Senior Companions and prepares daily van route. Serves as back up van driver for volunteer transportation. Coordinates and co-facilitates special events, Advisory Council meetings, orientation, trainings. Enters, calculates and submits payroll information and reimbursements. Maintains documentation of volunteer information such as eligibility, client placements and weekly schedules.   Minimum Qualifications Associate degree and two (2) years of experience in a related field or a combination of education and experience to total four (4) years. Knowledge of financial rules, regulations, and procedures. Demonstrated ability to handle confidential/sensitive information with discretion. Demonstrated ability to work independently. Demonstrated ability to communicate effectively verbally and via written correspondence. Demonstrated ability to understand and follow complex oral and written directions. Demonstrated ability to work with a wide array of students, faculty, staff, and the general public. Ability to demonstrate strong interpersonal communication. Skilled in Microsoft Office Suite, Google applications, and video conferencing technology. Demonstrated ability to execute organization and department policies and procedures. Knowledge of general office equipment, procedure and protocols. Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.   Preferred Qualifications Experience working with non-profits or social service organizations. Experience working with older adults / senior citizens. Highly developed Google Sheet or Excel spreadsheet skills.   Working Conditions Anticipated work schedule is Monday through Friday 8:00AM to 4:30PM. Work is performed either in or a combination of an office setting, classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty, staff and the public in person, by telephone and/or computers.   Employment Status Grant funded, full-time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement / tuition remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the candidate’s education and experience. The wage range for this position begins at $16.32/hr (approximately $33,950 annually). This is a specially funded grant position through 06/30/26 with potential for grant funding renewal annually.   Application Procedure Complete an online application at hawkeyecollege.edu/employment Submit/upload a cover letter addressing the following: Please share your technology skills including highlighting your experience with spreadsheets. Describe any experience with older adults / senior citizens. Describe your experience in the area of customer service. Submit/upload a resume. Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor. Application deadline is: Tuesday, December 16, 2025 Priority screening is set to begin : Wednesday, December 17, 2025 Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.  
Hawkeye Community College
Administrative Assistant I – Student Services
Hawkeye Community College Waterloo, IA
Reports To:    Dean of Students Job Summary Hawkeye Community College is currently seeking a full-time Administrative Assistant I to join the Student Services team.  If you enjoy a fast-paced environment and you possess strong communication skills, have attention to details, this position may be what you are seeking.   The Student Services office at Hawkeye Community College is made up of dynamic student affairs professionals committed to provide exemplary service and support to each student navigating their academic journey in pursuit of achieving their educational goals. Each team member is responsible for cultivating and sustaining a fun, welcoming, and inviting environment for all within student services.   As the Administrative Assistant I, you would be responsible for providing direct administrative support to the Student Services team which includes but not limited to: requisition approval, office scheduling, and attending to the phone, email and walk-in traffic.  Overall, this position sets the tone for the student experience with the Student Services Office.                                               Hawkeye Community College is a welcoming, caring, inclusive, safe and transformative campus that strives to fulfill its mission by, “Empowering Students, Strengthening Businesses, and Enriching Communities." Students leveraging the Student Services team at HCC will receive exemplary customer service, a team that provides care and compassion and a robust offering of services on campus and throughout the community.   Essential Job Functions  Important responsibilities and duties may include, but are not limited to, the following: Assists and maintains supervisor’s appointment schedules by planning and scheduling meetings. Maintains office calendars, coordinates scheduling of meetings, project activities and other department functions. Makes business travel arrangements for staff as needed. Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Welcomes guests and customers by greeting them in person or on the telephone and by answering or directing inquiries. Provides services for incoming inquiries and, if necessary, routes these to the appropriate personnel. Prepares reports by collecting and analyzing information. Prepares requisitions and routes for processing and approval. Creates and maintains paper and electronic databases and records. Performs general administrative and clerical support. Creates invoices, work tickets, memos, vouchers, requisitions, and purchase orders. Proofreads electronic and printed materials. Maintains outgoing and incoming mail. Manages materials and supplies to include inventory orders. Assists staff in the creation and maintenance of program recruiting flyers and brochures. Creates a Hawkeye Community College student credential (student IDs) for registered students. Assists staff with academic transcript reviews. Collaborates with various campus offices and departments regarding institutional needs. Performs other duties as assigned. Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position. Minimum Qualifications Associate degree and one (1) year of experience in a related field or a combination of education and experience to total three (3) years. Knowledge of financial rules, regulations, and procedures. Demonstrated ability to handle confidential/sensitive information with discretion. Experience with making travel arrangements for senior staff or leadership. Demonstrated ability to work independently. Demonstrated ability to communicate effectively verbally and via written correspondence. Demonstrated ability to understand and follow complex oral and written directions. Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public. Ability to demonstrate strong interpersonal communication. Skilled in Microsoft Office Suite, Google applications, and video conferencing technology. Demonstrated ability to execute organization and department policies and procedures. Knowledge of general office equipment, procedure and protocols. Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines. Preferred Qualifications Community College experience Experience working with students Direct customer service experience   Working Conditions Anticipated schedule for this position is Monday – Friday 8am – 4:30pm with occasional Saturday availability to support special college registration events. Work is performed either in or a combination of an office setting and/or classroom setting using technology.  Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.  Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.   Employment Status Full-time non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Application Procedure Complete an online application at hawkeyecollege.edu/employment Submit/upload a cover letter addressing the following: Please detail your experience utilizing various software applications (Microsoft Office, Google Suite, student databases, social media, etc.); in addition, share how the software utilized factored into your day-to-day workload. This position will interface with individuals from a wide array of backgrounds and education experiences, please share your experience working with similar individuals. Submit/upload a resume. Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor. All required documents must be submitted in order for your application to move forward. Priority screening is set to begin on Monday, May 12, 2025. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Apr 21, 2025
Full time
Reports To:    Dean of Students Job Summary Hawkeye Community College is currently seeking a full-time Administrative Assistant I to join the Student Services team.  If you enjoy a fast-paced environment and you possess strong communication skills, have attention to details, this position may be what you are seeking.   The Student Services office at Hawkeye Community College is made up of dynamic student affairs professionals committed to provide exemplary service and support to each student navigating their academic journey in pursuit of achieving their educational goals. Each team member is responsible for cultivating and sustaining a fun, welcoming, and inviting environment for all within student services.   As the Administrative Assistant I, you would be responsible for providing direct administrative support to the Student Services team which includes but not limited to: requisition approval, office scheduling, and attending to the phone, email and walk-in traffic.  Overall, this position sets the tone for the student experience with the Student Services Office.                                               Hawkeye Community College is a welcoming, caring, inclusive, safe and transformative campus that strives to fulfill its mission by, “Empowering Students, Strengthening Businesses, and Enriching Communities." Students leveraging the Student Services team at HCC will receive exemplary customer service, a team that provides care and compassion and a robust offering of services on campus and throughout the community.   Essential Job Functions  Important responsibilities and duties may include, but are not limited to, the following: Assists and maintains supervisor’s appointment schedules by planning and scheduling meetings. Maintains office calendars, coordinates scheduling of meetings, project activities and other department functions. Makes business travel arrangements for staff as needed. Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Welcomes guests and customers by greeting them in person or on the telephone and by answering or directing inquiries. Provides services for incoming inquiries and, if necessary, routes these to the appropriate personnel. Prepares reports by collecting and analyzing information. Prepares requisitions and routes for processing and approval. Creates and maintains paper and electronic databases and records. Performs general administrative and clerical support. Creates invoices, work tickets, memos, vouchers, requisitions, and purchase orders. Proofreads electronic and printed materials. Maintains outgoing and incoming mail. Manages materials and supplies to include inventory orders. Assists staff in the creation and maintenance of program recruiting flyers and brochures. Creates a Hawkeye Community College student credential (student IDs) for registered students. Assists staff with academic transcript reviews. Collaborates with various campus offices and departments regarding institutional needs. Performs other duties as assigned. Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position. Minimum Qualifications Associate degree and one (1) year of experience in a related field or a combination of education and experience to total three (3) years. Knowledge of financial rules, regulations, and procedures. Demonstrated ability to handle confidential/sensitive information with discretion. Experience with making travel arrangements for senior staff or leadership. Demonstrated ability to work independently. Demonstrated ability to communicate effectively verbally and via written correspondence. Demonstrated ability to understand and follow complex oral and written directions. Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public. Ability to demonstrate strong interpersonal communication. Skilled in Microsoft Office Suite, Google applications, and video conferencing technology. Demonstrated ability to execute organization and department policies and procedures. Knowledge of general office equipment, procedure and protocols. Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines. Preferred Qualifications Community College experience Experience working with students Direct customer service experience   Working Conditions Anticipated schedule for this position is Monday – Friday 8am – 4:30pm with occasional Saturday availability to support special college registration events. Work is performed either in or a combination of an office setting and/or classroom setting using technology.  Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.  Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.   Employment Status Full-time non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Application Procedure Complete an online application at hawkeyecollege.edu/employment Submit/upload a cover letter addressing the following: Please detail your experience utilizing various software applications (Microsoft Office, Google Suite, student databases, social media, etc.); in addition, share how the software utilized factored into your day-to-day workload. This position will interface with individuals from a wide array of backgrounds and education experiences, please share your experience working with similar individuals. Submit/upload a resume. Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor. All required documents must be submitted in order for your application to move forward. Priority screening is set to begin on Monday, May 12, 2025. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Clark College
Part-time Program Coordinator – Veterans Center of Excellence
Clark College Vancouver, Washington
Clark College is currently accepting applications for a part-time, permanent hourly Classified Program Coordinator position.  This position supports outreach, support programs in the Veterans Center of Excellence (VCOE).  The work schedule for this position is up to 16 hours a week, varies between the working days of Monday – Friday from 10 am – 2 pm. This position is in-person with limited remote work availability. This position is not eligible for benefits. The ideal candidate will be an equity-minded, military-connected and/or a Veteran who is passionate about serving Veterans. They will have demonstrated organizational proficiency and project organization skills. The ideal candidate will be self-motivated, proactive, with the demonstrated ability to learn quickly and to work with a variety of topics and people. They will demonstrate strong project management and time management skills including operating independently, prioritizing tasks, and accomplishing complex initiatives within deadlines.  The Program Coordinator will keep programs on schedule and functioning smoothly, within stated budgets. This position will build constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.  At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITIES: Ensure the VCOE provides a welcoming, safe environment for veteran students by using CARE management to facilitate students’ acclimation to civilian life and accomplishment of their educational goals, providing an equitable educational experience for student veterans. Support the Veteran’s Club with programming, scheduling, marketing, and asset creation through mentoring and coaching. In collaboration with the Associate Director, plan, create, coordinate, and implement non-instructional programming for student veterans to help them acclimate back to civilian life and move forward with their careers and education. In collaboration with the School Certifying Officer, explain processes, rules, and regulations specific to Veterans Affairs (VA) benefits processes students. In collaboration with the Communication and Marketing department, post and plan content for social media channels (including but not limited to Facebook, Instagram and YouTube), including editing to ensure ADA accessibility and uploading photos and videos to the college’s social media sites. Assist in customer service aspects of social media including posting information and answering messages during working hours. Route requests and inquiries coming through social media to the appropriate individuals. Embrace diversity and actively collaborate effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds. Embrace, understand and use appropriate technology tools to accomplish functions. Provide accurate information and advice to veteran students, staff, and program participants. Perform other duties as assigned.   POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: Associate degree or equivalent related work experience. Veteran or military-connected individual with demonstrated experience working with the veteran population or students. Strong written and oral communication skills with the ability to clearly and effectively communicate with individuals inside and outside the college. High proficiency in Microsoft Office (Excel, Word), Adobe Acrobat, and standard web interfaces. Well-organized with ability to prioritize work and work autonomously.   JOB READINESS/WORKING CONDITIONS: Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. Ability to demonstrate the use of technology programs such as Facebook, Instagram, X, YouTube and Canvas. The initial appointment will include a 6-month probationary period, and the employee will earn permanent status after successfully completing probation.  This position is represented by Washington Public Employees Association. Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080 . Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position .     SALARY RANGE: $19.98 - $26.62/hour. | Step A-M | Range: 40 | Code: 107N Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases .   APPLICATION DEADLINE:  Required application materials must be completed and submitted online by 3 p.m., April 16, 2025.   REQUIRED ONLINE APPLICATION MATERIALS: Clark College online application Current resume, with a minimum of three (3) references listed. Responses to the supplemental questions included in the online application process.   Please apply online at www.clark.edu/jobs .   To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .   DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .   ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.                                                                Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Thao Schmidt, Director of Employment Services, 360-992-2628, tschmidt@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources April 2, 2025 25-00026
Apr 02, 2025
Part time
Clark College is currently accepting applications for a part-time, permanent hourly Classified Program Coordinator position.  This position supports outreach, support programs in the Veterans Center of Excellence (VCOE).  The work schedule for this position is up to 16 hours a week, varies between the working days of Monday – Friday from 10 am – 2 pm. This position is in-person with limited remote work availability. This position is not eligible for benefits. The ideal candidate will be an equity-minded, military-connected and/or a Veteran who is passionate about serving Veterans. They will have demonstrated organizational proficiency and project organization skills. The ideal candidate will be self-motivated, proactive, with the demonstrated ability to learn quickly and to work with a variety of topics and people. They will demonstrate strong project management and time management skills including operating independently, prioritizing tasks, and accomplishing complex initiatives within deadlines.  The Program Coordinator will keep programs on schedule and functioning smoothly, within stated budgets. This position will build constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.  At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITIES: Ensure the VCOE provides a welcoming, safe environment for veteran students by using CARE management to facilitate students’ acclimation to civilian life and accomplishment of their educational goals, providing an equitable educational experience for student veterans. Support the Veteran’s Club with programming, scheduling, marketing, and asset creation through mentoring and coaching. In collaboration with the Associate Director, plan, create, coordinate, and implement non-instructional programming for student veterans to help them acclimate back to civilian life and move forward with their careers and education. In collaboration with the School Certifying Officer, explain processes, rules, and regulations specific to Veterans Affairs (VA) benefits processes students. In collaboration with the Communication and Marketing department, post and plan content for social media channels (including but not limited to Facebook, Instagram and YouTube), including editing to ensure ADA accessibility and uploading photos and videos to the college’s social media sites. Assist in customer service aspects of social media including posting information and answering messages during working hours. Route requests and inquiries coming through social media to the appropriate individuals. Embrace diversity and actively collaborate effectively with a variety of students, staff and the public from diverse cultural, social, economic and educational backgrounds. Embrace, understand and use appropriate technology tools to accomplish functions. Provide accurate information and advice to veteran students, staff, and program participants. Perform other duties as assigned.   POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas: Associate degree or equivalent related work experience. Veteran or military-connected individual with demonstrated experience working with the veteran population or students. Strong written and oral communication skills with the ability to clearly and effectively communicate with individuals inside and outside the college. High proficiency in Microsoft Office (Excel, Word), Adobe Acrobat, and standard web interfaces. Well-organized with ability to prioritize work and work autonomously.   JOB READINESS/WORKING CONDITIONS: Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. Ability to demonstrate the use of technology programs such as Facebook, Instagram, X, YouTube and Canvas. The initial appointment will include a 6-month probationary period, and the employee will earn permanent status after successfully completing probation.  This position is represented by Washington Public Employees Association. Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080 . Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position .     SALARY RANGE: $19.98 - $26.62/hour. | Step A-M | Range: 40 | Code: 107N Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases .   APPLICATION DEADLINE:  Required application materials must be completed and submitted online by 3 p.m., April 16, 2025.   REQUIRED ONLINE APPLICATION MATERIALS: Clark College online application Current resume, with a minimum of three (3) references listed. Responses to the supplemental questions included in the online application process.   Please apply online at www.clark.edu/jobs .   To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .   DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.   SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .   ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.                                                                Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Thao Schmidt, Director of Employment Services, 360-992-2628, tschmidt@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources April 2, 2025 25-00026
UC Berkeley Labor Center
Operations Coordinator (4722C), UC Berkeley Labor Center - #72173
UC Berkeley Labor Center
About Berkeley At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. The University of California, Berkeley, is one of the world’s leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan. At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu. Departmental Overview The UC Berkeley Labor Center conducts research and education on issues related to labor and employment. The Labor Center’s curricula and leadership training serve to educate a diverse new generation of labor leaders. The Labor Center carries out policy relevant research on topics such as job quality and workforce development, and works with unions, policymakers and other stakeholders to develop innovative policy perspectives and programs. The Labor Center provides an important source of research and information on unions and the changing workforce for students, scholars, policymakers and the public. This position offers an exciting opportunity to be part of a high-impact, high-visibility organization and to work with a nationally-recognized team of researchers, policy analysts, and educators. We have nearly 40 diverse staff members. Position Summary Reporting to the Director of Operations, the Operations Coordinator facilitates operational activities to include finance, facilities, space planning, human resources, to improve the operations of the Labor Center. Application Review Date The First Review Date for this job is: 09/09/2024. Responsibilities FINANCE: Purchasing Coordinate and perform a full scope of procurement, reimbursement, and payment functions, including bluCard and Event credit card purchases and reconciliation, develop Purchase Orders, and process independent contractor invoices (e.g., Labor Center events, honoraria payments, stipends, etc.). Coordinate staff financial activities: review and ensure accuracy on all Berkeley Financial System transactions, including T&E/Expense reimbursements, procurement, and vendor payments. Ensure that all transactions comply with UC policies.  Research complex financial discrepancies, escalated customer service problems, and vendor concerns; assesses and recommends changes to maintain compliance with federal and state requirements and internal policies. Manage and perform the independent contractor onboarding process to include collecting required documentation, assisting in composing a statement of work, initiating online Supplier Registration, and providing supplier/vendor and UCB project manager guidance through the process. Troubleshoot and investigate invoice processing issues. Provide guidance, direction, and training to internal campus users and external partners in purchasing (BearBuy support, payments for goods and services), travel and entertainment (booking travel, use of the online reimbursement systems, and in understanding Travel and Entertainment policy and department processes) and other reimbursements to ensure compliance with UC policies. Budget In collaboration with the Director of Operations and/program directors, develop and monitor budgets for Labor Center events (e.g., retreats, staff meetings, Advisory Board meetings, and conferences, as needed). Partners with the Director of Operations and/or Financial Analyst to assist with the internal annual budget development process. Reviews actuals in the Oracle Budget Planning System for non-personnel expenses across programs, and partners with the Financial Analyst to address any issues. Assist with the preparations of operational activity reports (e.g. BFS and CalAnswers), evaluation of current and proposed services, etc. Keep abreast of changes to Labor Center internal procedures and deadlines. HUMAN RESOURCES Assist the Operations Director with recruitment, hiring, and onboarding/offboarding activities; conduct the new hire orientation process.  Collaborate with the Operations Director to develop and implement program orientation and training materials and ensure that new hires are appropriately onboarded and informed regarding Center policies and procedures. ADMINISTRATIVE SUPPORT Provide assistance and training to administrative support staff on Labor Center operational activities. Provides executive-level administrative support to Labor Center leadership as needed. This may include, but is not limited to: drafts, proofreads, edits, transcribes and prepares correspondence, reports and other written documents of varying degrees of complexity, sensitivity and confidentiality. In collaboration with the Director of Operations, assist with the coordinating and implementing of the goals and strategies of the Strategic Plan across the organization. This includes taking meeting minutes and recording action items and deadlines.  Plans and executes staff retreats and events 2-4 times per year. Assist with the implementation of standard operating procedures and guidelines and conduct trends analysis. Assesses and recommends changes to maintain compliance with federal and state requirements and internal policies. IT, FACILITIES & SAFETY Coordinate office and equipment preparation for new hires; coordinate office moves, excess and salvage removal, office remodels and refreshers, and IT and building maintenance requests. Implement, and document the department's health and safety program for computer users, including: conduct workstation assessments in accordance with campus workstation design guidelines, recommend and implement modifications, document evaluations, manage matching funds application process and coordinate computer health and safety training. Serve as Department Safety Coordinator in collaboration with Building Manager; coordinate, implement, and document the department’s safety program to include attending safety committee meetings, assisting supervisors in investigating and documenting accidents and injuries, assists in developing, maintaining, and providing training on emergency plans and maintaining emergency supplies. Required Qualifications  Solid communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing. Solid organizational skills and ability to multi-task with demanding timeframes. Ability to use discretion and maintain all confidentiality. Ability to use sound judgment in responding to issues and concerns. Ability to manage competing deadlines and attention to high level of detail and accuracy is a must. Ability to interact with a diverse population in a dynamic work environment and to establish relationships with staff and external organizations and individuals. Ability to work with multiple external and internal stakeholders and manage a project successfully. Preferred Qualifications  Working knowledge of and/or can quickly learn common campus-specific and other computer application programs. Salary  & Benefits This is a 100% full-time (40 hrs a week) non-exempt career position, which is paid hourly and eligible for UC Benefits.  For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.  The budgeted salary or hourly range that the University reasonably expects to pay for this position is $33.96 (Step 7) - $39.71 (Step 14). How to Apply To apply, please submit your resume and cover letter. Other Information This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html This is not a visa opportunity. This position is eligible for up to 60% remote work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities.  Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities.  The University reserves the right to make employment contingent upon successful completion of the background check. Equal Employment Opportunity The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster. The University of California's Affirmative action policy . The University of California's Anti-Discrimination policy .
Aug 28, 2024
Full time
About Berkeley At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. The University of California, Berkeley, is one of the world’s leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan. At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu. Departmental Overview The UC Berkeley Labor Center conducts research and education on issues related to labor and employment. The Labor Center’s curricula and leadership training serve to educate a diverse new generation of labor leaders. The Labor Center carries out policy relevant research on topics such as job quality and workforce development, and works with unions, policymakers and other stakeholders to develop innovative policy perspectives and programs. The Labor Center provides an important source of research and information on unions and the changing workforce for students, scholars, policymakers and the public. This position offers an exciting opportunity to be part of a high-impact, high-visibility organization and to work with a nationally-recognized team of researchers, policy analysts, and educators. We have nearly 40 diverse staff members. Position Summary Reporting to the Director of Operations, the Operations Coordinator facilitates operational activities to include finance, facilities, space planning, human resources, to improve the operations of the Labor Center. Application Review Date The First Review Date for this job is: 09/09/2024. Responsibilities FINANCE: Purchasing Coordinate and perform a full scope of procurement, reimbursement, and payment functions, including bluCard and Event credit card purchases and reconciliation, develop Purchase Orders, and process independent contractor invoices (e.g., Labor Center events, honoraria payments, stipends, etc.). Coordinate staff financial activities: review and ensure accuracy on all Berkeley Financial System transactions, including T&E/Expense reimbursements, procurement, and vendor payments. Ensure that all transactions comply with UC policies.  Research complex financial discrepancies, escalated customer service problems, and vendor concerns; assesses and recommends changes to maintain compliance with federal and state requirements and internal policies. Manage and perform the independent contractor onboarding process to include collecting required documentation, assisting in composing a statement of work, initiating online Supplier Registration, and providing supplier/vendor and UCB project manager guidance through the process. Troubleshoot and investigate invoice processing issues. Provide guidance, direction, and training to internal campus users and external partners in purchasing (BearBuy support, payments for goods and services), travel and entertainment (booking travel, use of the online reimbursement systems, and in understanding Travel and Entertainment policy and department processes) and other reimbursements to ensure compliance with UC policies. Budget In collaboration with the Director of Operations and/program directors, develop and monitor budgets for Labor Center events (e.g., retreats, staff meetings, Advisory Board meetings, and conferences, as needed). Partners with the Director of Operations and/or Financial Analyst to assist with the internal annual budget development process. Reviews actuals in the Oracle Budget Planning System for non-personnel expenses across programs, and partners with the Financial Analyst to address any issues. Assist with the preparations of operational activity reports (e.g. BFS and CalAnswers), evaluation of current and proposed services, etc. Keep abreast of changes to Labor Center internal procedures and deadlines. HUMAN RESOURCES Assist the Operations Director with recruitment, hiring, and onboarding/offboarding activities; conduct the new hire orientation process.  Collaborate with the Operations Director to develop and implement program orientation and training materials and ensure that new hires are appropriately onboarded and informed regarding Center policies and procedures. ADMINISTRATIVE SUPPORT Provide assistance and training to administrative support staff on Labor Center operational activities. Provides executive-level administrative support to Labor Center leadership as needed. This may include, but is not limited to: drafts, proofreads, edits, transcribes and prepares correspondence, reports and other written documents of varying degrees of complexity, sensitivity and confidentiality. In collaboration with the Director of Operations, assist with the coordinating and implementing of the goals and strategies of the Strategic Plan across the organization. This includes taking meeting minutes and recording action items and deadlines.  Plans and executes staff retreats and events 2-4 times per year. Assist with the implementation of standard operating procedures and guidelines and conduct trends analysis. Assesses and recommends changes to maintain compliance with federal and state requirements and internal policies. IT, FACILITIES & SAFETY Coordinate office and equipment preparation for new hires; coordinate office moves, excess and salvage removal, office remodels and refreshers, and IT and building maintenance requests. Implement, and document the department's health and safety program for computer users, including: conduct workstation assessments in accordance with campus workstation design guidelines, recommend and implement modifications, document evaluations, manage matching funds application process and coordinate computer health and safety training. Serve as Department Safety Coordinator in collaboration with Building Manager; coordinate, implement, and document the department’s safety program to include attending safety committee meetings, assisting supervisors in investigating and documenting accidents and injuries, assists in developing, maintaining, and providing training on emergency plans and maintaining emergency supplies. Required Qualifications  Solid communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing. Solid organizational skills and ability to multi-task with demanding timeframes. Ability to use discretion and maintain all confidentiality. Ability to use sound judgment in responding to issues and concerns. Ability to manage competing deadlines and attention to high level of detail and accuracy is a must. Ability to interact with a diverse population in a dynamic work environment and to establish relationships with staff and external organizations and individuals. Ability to work with multiple external and internal stakeholders and manage a project successfully. Preferred Qualifications  Working knowledge of and/or can quickly learn common campus-specific and other computer application programs. Salary  & Benefits This is a 100% full-time (40 hrs a week) non-exempt career position, which is paid hourly and eligible for UC Benefits.  For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.  The budgeted salary or hourly range that the University reasonably expects to pay for this position is $33.96 (Step 7) - $39.71 (Step 14). How to Apply To apply, please submit your resume and cover letter. Other Information This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html This is not a visa opportunity. This position is eligible for up to 60% remote work. Exact arrangements are determined in partnership with your supervisor to meet role responsibilities and department needs, and are subject to change. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities.  Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities.  The University reserves the right to make employment contingent upon successful completion of the background check. Equal Employment Opportunity The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster. The University of California's Affirmative action policy . The University of California's Anti-Discrimination policy .
Hawkeye Community College
Receptionist - Adult Learning Center
Hawkeye Community College Waterloo, Iowa
Reports To: Director, Adult Education and Literacy Programs   Job Summary Are you passionate about making an impact and empowering others with life changing opportunities?  Is it your time to help be the difference?  If so, Hawkeye Community College has a great opportunity for you!   The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students.  Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.    The part-time Receptionist position is located at the Van G. Miller Adult Learning Center and provides clerical support for a variety of programs, classes, events, activities, and special projects.  Additionally, this position provides excellent customer service by phone and in person at the Welcome Desk to students, staff, volunteers, partners, and visitors. Furthermore, the Receptionist position works primarily with the Adult Education and Literacy programs ( i.e ., English Language Learning, High School Completion, and Integrated Education and Training programs)   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.    Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Welcomes students and visitors to the building by greeting them, checking for appointments, and providing directions. Serves as the building’s information desk. Answers the main telephone lines, transfers calls, takes messages, schedules appointments, provides information, directs inquiries, and monitors voicemail. Maintains effective and efficient flow of communication and information through calendars, emails, telephone messages, and records. Serves a diverse population of adult students. Communicates daily with both native and non-native speakers of English in person and on the telephone. Completes tasks using email, word processing, spreadsheets, and other applications. Protects students and the college by keeping information confidential. Assists instructors and administrators with office-related needs. Assists with AEL student registration as needed. Assists with classroom materials distribution and inventory. Scans documents in File Director. Assists and directs student and visitor questions to appropriate staff and/or departments. Maintains and communicates knowledge of staff, programs, classes, events, and activities. Alerts leadership team and/or public safety of any issues in the building. Performs other duties as assigned.   Minimum Qualifications High School Diploma/High School Equivalency Diploma. One year of office experience or one year of related education or an equivalent combination of education and experience to total 1 year. Demonstrated ability related to organization, time management, and verbal communication skills. Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated proficiency with computers as well as with Google Suite and Microsoft Office computer programs. Demonstrated ability to establish and maintain effective working relationships with diverse populations. Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.   Preferred Qualifications Associates degree or higher 2 years or more of office experience. Bilingual   Working Conditions Regular, part-time morning position averaging 20 hours per week. Anticipated hours will be Monday - Friday, four hours per day, from 8:00AM to 12:00PM unless the Adult Learning Center is closed.   Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.   Employment Status Regular, part-time position with a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution) available upon hire. Employees working an average of 20 hours or more per week for one-year, may be eligible for additional benefits including but not limited to: Single dental and vision insurance, Flex plus (IRS 125) plan and paid time off.   Application Procedure Complete an online application at hawkeyecollege.edu/employment Submit/upload a resume. Submit/upload 3 references with a minimum of 1 being from a current/past supervisor. Submit/upload a cover letter addressing the following: Your experience providing customer service to a diverse population. Your skills and experience using computers in an office setting. Include specific programs and any Google (e.g., Drive, Docs, Sheets, Gmail, Calendar) experience. Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th. This position will remain open until filled.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Jun 23, 2022
Part time
Reports To: Director, Adult Education and Literacy Programs   Job Summary Are you passionate about making an impact and empowering others with life changing opportunities?  Is it your time to help be the difference?  If so, Hawkeye Community College has a great opportunity for you!   The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students.  Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.    The part-time Receptionist position is located at the Van G. Miller Adult Learning Center and provides clerical support for a variety of programs, classes, events, activities, and special projects.  Additionally, this position provides excellent customer service by phone and in person at the Welcome Desk to students, staff, volunteers, partners, and visitors. Furthermore, the Receptionist position works primarily with the Adult Education and Literacy programs ( i.e ., English Language Learning, High School Completion, and Integrated Education and Training programs)   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.    Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Welcomes students and visitors to the building by greeting them, checking for appointments, and providing directions. Serves as the building’s information desk. Answers the main telephone lines, transfers calls, takes messages, schedules appointments, provides information, directs inquiries, and monitors voicemail. Maintains effective and efficient flow of communication and information through calendars, emails, telephone messages, and records. Serves a diverse population of adult students. Communicates daily with both native and non-native speakers of English in person and on the telephone. Completes tasks using email, word processing, spreadsheets, and other applications. Protects students and the college by keeping information confidential. Assists instructors and administrators with office-related needs. Assists with AEL student registration as needed. Assists with classroom materials distribution and inventory. Scans documents in File Director. Assists and directs student and visitor questions to appropriate staff and/or departments. Maintains and communicates knowledge of staff, programs, classes, events, and activities. Alerts leadership team and/or public safety of any issues in the building. Performs other duties as assigned.   Minimum Qualifications High School Diploma/High School Equivalency Diploma. One year of office experience or one year of related education or an equivalent combination of education and experience to total 1 year. Demonstrated ability related to organization, time management, and verbal communication skills. Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated proficiency with computers as well as with Google Suite and Microsoft Office computer programs. Demonstrated ability to establish and maintain effective working relationships with diverse populations. Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.   Preferred Qualifications Associates degree or higher 2 years or more of office experience. Bilingual   Working Conditions Regular, part-time morning position averaging 20 hours per week. Anticipated hours will be Monday - Friday, four hours per day, from 8:00AM to 12:00PM unless the Adult Learning Center is closed.   Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.   Employment Status Regular, part-time position with a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution) available upon hire. Employees working an average of 20 hours or more per week for one-year, may be eligible for additional benefits including but not limited to: Single dental and vision insurance, Flex plus (IRS 125) plan and paid time off.   Application Procedure Complete an online application at hawkeyecollege.edu/employment Submit/upload a resume. Submit/upload 3 references with a minimum of 1 being from a current/past supervisor. Submit/upload a cover letter addressing the following: Your experience providing customer service to a diverse population. Your skills and experience using computers in an office setting. Include specific programs and any Google (e.g., Drive, Docs, Sheets, Gmail, Calendar) experience. Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th. This position will remain open until filled.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Hawkeye Community College
Administrative Assistant - Adult Learning Center
Hawkeye Community College
Reports To:   Manager of AEL Enrollment and Assessment Services Job Summary Are you passionate about making an impact and empowering others with life changing opportunities?  Is it your time to help be the difference?  If so, Hawkeye Community College has a great opportunity for you!   The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.    The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public.  Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.    Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs. Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff. Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments. Enters data into the computer via word processing, spreadsheet, and various other computer applications. Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Reconciles receipts and cash; sends it to the Business O Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets. Records inventory of materials and supplies and orders as needed. Performs other duties as assigned.   Position Specific Responsibilities Important responsibilities and duties may include, but are not limited to, the following: Serves as a proctor in the Assessment Center and remote testing sessions. Assists with the student registration process, including data entry, maintaining logs, and preparing materials. Conducts textbook sales. Assists with the student orientation process, including data entry, maintaining logs, and preparing materials. Maintains partner agency referral records. Assists with the planning of the ELL Next Step C Assists with the planning of the HSC Graduation ceremony. Maintains a CASAS proctor certificate. Maintain badge access and door accessibility schedules utilizing assigned software. Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online. Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.   Minimum Qualifications Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years. Minimum typing speed of 40 net words per minute. Demonstrated high proficiency using all Microsoft Office and/or Google programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated organizational skills and time management. Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks. Demonstrated ability to communicate effectively both orally and in writing. Demonstrated ability to work with diverse student populations, including non-native speakers. Demonstrated ability to work effectively in a collaborative team atmosphere. Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment. Demonstrated ability to work a flexible schedule.   Preferred Qualifications Bachelor’s degree in business or related field. Experience with Adult Education and Literacy programs. Proficient in a language other than English   Working Conditions Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p   Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.   Employment Status Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Application Procedure Complete online application and required materials at hawkeyecollege.edu/employment Submit/Upload a resume, Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and Submit/Upload a cover letter that briefly addresses the following: Your work experience with customer service and receptionist duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database). Your work experience related to handling confidential information. Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th.  This position will remain open until filled.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Jun 23, 2022
Full time
Reports To:   Manager of AEL Enrollment and Assessment Services Job Summary Are you passionate about making an impact and empowering others with life changing opportunities?  Is it your time to help be the difference?  If so, Hawkeye Community College has a great opportunity for you!   The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.    The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public.  Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.    Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs. Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff. Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments. Enters data into the computer via word processing, spreadsheet, and various other computer applications. Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Reconciles receipts and cash; sends it to the Business O Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets. Records inventory of materials and supplies and orders as needed. Performs other duties as assigned.   Position Specific Responsibilities Important responsibilities and duties may include, but are not limited to, the following: Serves as a proctor in the Assessment Center and remote testing sessions. Assists with the student registration process, including data entry, maintaining logs, and preparing materials. Conducts textbook sales. Assists with the student orientation process, including data entry, maintaining logs, and preparing materials. Maintains partner agency referral records. Assists with the planning of the ELL Next Step C Assists with the planning of the HSC Graduation ceremony. Maintains a CASAS proctor certificate. Maintain badge access and door accessibility schedules utilizing assigned software. Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online. Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.   Minimum Qualifications Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years. Minimum typing speed of 40 net words per minute. Demonstrated high proficiency using all Microsoft Office and/or Google programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated organizational skills and time management. Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks. Demonstrated ability to communicate effectively both orally and in writing. Demonstrated ability to work with diverse student populations, including non-native speakers. Demonstrated ability to work effectively in a collaborative team atmosphere. Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment. Demonstrated ability to work a flexible schedule.   Preferred Qualifications Bachelor’s degree in business or related field. Experience with Adult Education and Literacy programs. Proficient in a language other than English   Working Conditions Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p   Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.   Employment Status Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Application Procedure Complete online application and required materials at hawkeyecollege.edu/employment Submit/Upload a resume, Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and Submit/Upload a cover letter that briefly addresses the following: Your work experience with customer service and receptionist duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database). Your work experience related to handling confidential information. Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th.  This position will remain open until filled.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Hawkeye Community College
Business Services Assistant
Hawkeye Community College Waterloo, IA
Business Services Assistant (Full-Time) Reports To:    Business Services Supervisor – Student Accounts Job Summary Are you passionate about making an impact and empowering others with life changing opportunities?  Do you enjoy greeting and making people feel welcome?  If so, Hawkeye Community College has a great opportunity for you! The Business Office is looking for a full-time Business Services Assistant to join their team.  While working as the Business Services Assistant, you are the first impression of Hawkeye Community College that students and the community experience. This full-time position is located on Hawkeye Community Colleges main campus providing excellent customer service by phone and/or in person to students, staff and visitors.  Furthermore, the Business Services Assistant works primarily with the Business Office performing a variety of tasks and assisting in departmental projects. Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.  Essential Job Functions   Important responsibilities and duties may include, but are not limited to, the following: Answers the multi-line phone system and directs calls to appropriate areas. Greets walk-in traffic in friendly and professional manner. Provides general information in response to public or official inquiries. Accurately inputs information Releases and applies student restrictions and holds. Verifies account payable checks with invoices and prepares for mailing. Prepares miscellaneous spreadsheets and correspondence. Operates a variety of office equipment, including but not limited to copy machine, fax machine, scanner, multi-line phone system, computer etc. Scans and updates data in File Director. Researches and resolves outstanding student checks. Provides back up and assists other Business Office personnel. Performs other duties as assigned. Minimum Qualifications High school diploma or equivalent. One year of receptionist/clerical experience or one year of related education or an equivalent combination of education and experience totaling one year. Demonstrated strong computer skills including a proficiency in Microsoft Office and Google Suite programs. Demonstrated ability to work with diverse populations (faculty, staff, students, and general public) in a professional and personable manner. Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated ability related to organization, time management, and verbal communication skills. A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment. Preferred Qualifications Administrative Office Management or similar Associate Degree. 2 years or more related office experience.  Employment Status Full time, non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Working Conditions Anticipated schedule is: Monday – Friday 8:00am – 4:30pm with occasional evening hours. Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers. Application Procedure Complete an online application at www.hawkeyecollege.edu/employment and submit the following: Submit/upload a resume. Submit/upload 3 references with a minimum of 1 being from a current/past supervisor. Submit/upload a cover letter addressing the following: Describe your skills and experience using computers in an office setting.  Include specific programs Word, Excel and Google Suite utilized. Describe your experience providing customer service to students, faculty, staff, and/or the general public as well as to a diverse group of people. Describe your experience with phone systems, specifically a multi-line phone system. Submit the online application and all required materials by Sunday, May 22, 2022. Preference will be given to applicants who submit the required materials on or before May 22nd. This position will remain open until filled.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
May 02, 2022
Full time
Business Services Assistant (Full-Time) Reports To:    Business Services Supervisor – Student Accounts Job Summary Are you passionate about making an impact and empowering others with life changing opportunities?  Do you enjoy greeting and making people feel welcome?  If so, Hawkeye Community College has a great opportunity for you! The Business Office is looking for a full-time Business Services Assistant to join their team.  While working as the Business Services Assistant, you are the first impression of Hawkeye Community College that students and the community experience. This full-time position is located on Hawkeye Community Colleges main campus providing excellent customer service by phone and/or in person to students, staff and visitors.  Furthermore, the Business Services Assistant works primarily with the Business Office performing a variety of tasks and assisting in departmental projects. Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.  Essential Job Functions   Important responsibilities and duties may include, but are not limited to, the following: Answers the multi-line phone system and directs calls to appropriate areas. Greets walk-in traffic in friendly and professional manner. Provides general information in response to public or official inquiries. Accurately inputs information Releases and applies student restrictions and holds. Verifies account payable checks with invoices and prepares for mailing. Prepares miscellaneous spreadsheets and correspondence. Operates a variety of office equipment, including but not limited to copy machine, fax machine, scanner, multi-line phone system, computer etc. Scans and updates data in File Director. Researches and resolves outstanding student checks. Provides back up and assists other Business Office personnel. Performs other duties as assigned. Minimum Qualifications High school diploma or equivalent. One year of receptionist/clerical experience or one year of related education or an equivalent combination of education and experience totaling one year. Demonstrated strong computer skills including a proficiency in Microsoft Office and Google Suite programs. Demonstrated ability to work with diverse populations (faculty, staff, students, and general public) in a professional and personable manner. Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated ability related to organization, time management, and verbal communication skills. A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment. Preferred Qualifications Administrative Office Management or similar Associate Degree. 2 years or more related office experience.  Employment Status Full time, non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Working Conditions Anticipated schedule is: Monday – Friday 8:00am – 4:30pm with occasional evening hours. Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers. Application Procedure Complete an online application at www.hawkeyecollege.edu/employment and submit the following: Submit/upload a resume. Submit/upload 3 references with a minimum of 1 being from a current/past supervisor. Submit/upload a cover letter addressing the following: Describe your skills and experience using computers in an office setting.  Include specific programs Word, Excel and Google Suite utilized. Describe your experience providing customer service to students, faculty, staff, and/or the general public as well as to a diverse group of people. Describe your experience with phone systems, specifically a multi-line phone system. Submit the online application and all required materials by Sunday, May 22, 2022. Preference will be given to applicants who submit the required materials on or before May 22nd. This position will remain open until filled.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Hawkeye Community College
Administrative Assistant- Van G. Miller Adult Learning Center
Hawkeye Community College Waterloo, IA
Job Summary Are you passionate about making an impact and empowering others with life changing opportunities?  Is it your time to help be the difference?  If so, Hawkeye Community College has a great opportunity for you!   The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students.  Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.    The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public.  Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.    Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs. Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff. Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments. Enters data into the computer via word processing, spreadsheet, and various other computer applications. Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Reconciles receipts and cash; sends it to the Business O Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets. Records inventory of materials and supplies and orders as needed. Performs other duties as assigned.   Position Specific Responsibilities Important responsibilities and duties may include, but are not limited to, the following: Serves as a proctor in the Assessment Center and remote testing sessions. Assists with the student registration process, including data entry, maintaining logs, and preparing materials. Conducts textbook sales. Assists with the student orientation process, including data entry, maintaining logs, and preparing materials. Maintains partner agency referral records. Assists with the planning of the ELL Next Step C Assists with the planning of the HSC Graduation ceremony. Maintains a CASAS proctor certificate. Maintain badge access and door accessibility schedules utilizing assigned software. Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online. Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.   Minimum Qualifications Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years. Minimum typing speed of 40 net words per minute. Demonstrated high proficiency using all Microsoft Office and/or Google programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated organizational skills and time management. Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks. Demonstrated ability to communicate effectively both orally and in writing. Demonstrated ability to work with diverse student populations, including non-native speakers. Demonstrated ability to work effectively in a collaborative team atmosphere. Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment. Demonstrated ability to work a flexible schedule.   Preferred Qualifications Bachelor’s degree in business or related field. Experience with Adult Education and Literacy programs. Proficient in a language other than English   Working Conditions Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.   Employment Status Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Application Procedure Complete online application at hawkeyecollege.edu/employment Submit/Upload a resume, Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and Submit/Upload a cover letter that briefly addresses the following: Your work experience with customer service and receptionist duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database). Your work experience related to handling confidential information. Submit the online application and all required materials by Thursday, March 31, 2022. Preference will be given to applicants who submit the required materials on or before March 31st.  This position will remain open until filled.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Mar 09, 2022
Full time
Job Summary Are you passionate about making an impact and empowering others with life changing opportunities?  Is it your time to help be the difference?  If so, Hawkeye Community College has a great opportunity for you!   The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students.  Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.    The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public.  Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.   Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs.  Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.    Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs. Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff. Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments. Enters data into the computer via word processing, spreadsheet, and various other computer applications. Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Reconciles receipts and cash; sends it to the Business O Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets. Records inventory of materials and supplies and orders as needed. Performs other duties as assigned.   Position Specific Responsibilities Important responsibilities and duties may include, but are not limited to, the following: Serves as a proctor in the Assessment Center and remote testing sessions. Assists with the student registration process, including data entry, maintaining logs, and preparing materials. Conducts textbook sales. Assists with the student orientation process, including data entry, maintaining logs, and preparing materials. Maintains partner agency referral records. Assists with the planning of the ELL Next Step C Assists with the planning of the HSC Graduation ceremony. Maintains a CASAS proctor certificate. Maintain badge access and door accessibility schedules utilizing assigned software. Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online. Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.   Minimum Qualifications Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years. Minimum typing speed of 40 net words per minute. Demonstrated high proficiency using all Microsoft Office and/or Google programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated organizational skills and time management. Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks. Demonstrated ability to communicate effectively both orally and in writing. Demonstrated ability to work with diverse student populations, including non-native speakers. Demonstrated ability to work effectively in a collaborative team atmosphere. Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment. Demonstrated ability to work a flexible schedule.   Preferred Qualifications Bachelor’s degree in business or related field. Experience with Adult Education and Literacy programs. Proficient in a language other than English   Working Conditions Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.   Employment Status Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Application Procedure Complete online application at hawkeyecollege.edu/employment Submit/Upload a resume, Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and Submit/Upload a cover letter that briefly addresses the following: Your work experience with customer service and receptionist duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database). Your work experience related to handling confidential information. Submit the online application and all required materials by Thursday, March 31, 2022. Preference will be given to applicants who submit the required materials on or before March 31st.  This position will remain open until filled.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Hawkeye Community College
ADMINISTRATIVE ASSISTANT VAN G MILLER ADULT LEARNING CENTER
Hawkeye Community College Waterloo, IA
Job Summary This position provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs at the Van G. Miller Adult Learning Center. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. This position maintains customer confidence and protects operational integrity by keeping information confidential and provides support for a variety of special projects, committees, functions, and activities.   Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs. Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff. Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments. Enters data into the computer via word processing, spreadsheet, and various other computer applications. Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Reconciles receipts and cash; sends it to the Business O Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets. Records inventory of materials and supplies and orders as needed. Performs other duties as assigned.   Position Specific Responsibilities Important responsibilities and duties may include, but are not limited to, the following: Serves as a proctor in the Assessment Center and remote testing sessions. Assists with the student registration process, including data entry, maintaining logs, and preparing materials. Conducts textbook sales. Assists with the student orientation process, including data entry, maintaining logs, and preparing materials. Maintains partner agency referral records. Assists with the planning of the ELL Next Step C Assists with the planning of the HSC Graduation ceremony. Maintains a CASAS proctor certificate. Maintain badge access and door accessibility schedules utilizing assigned software. Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online. Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.   Minimum Qualifications Associates degree or equivalent and two years of office experience OR a combination of both totaling to 4 years. Minimum typing speed of 40 net words per minute. Demonstrated high proficiency using all Microsoft Office and/or Google programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated commitment to customer service. Demonstrated organizational skills and time management. Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks. Demonstrated ability to communicate effectively both orally and in writing. Demonstrated ability to work with diverse student populations, including non-native speakers. Demonstrated ability to work effectively in a collaborative team atmosphere. Available to work a flexible schedule including Tuesday and Thursday evenings.   Preferred Qualifications Bachelor’s degree in business or related field. Experience with Adult Education and Literacy programs. Proficient in a language other than English   Employment Status Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Working Conditions Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.   Application Procedure Complete online application at hawkeyecollege.edu/employment including a resume, 3 references with a minimum from a past/current supervisor, and a cover letter that briefly addresses the following: Your work experience with customer service and receptionist duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database). Your work experience related to handling confidential information. Submit online application and all required materials by the deadline. Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.    
Dec 13, 2021
Full time
Job Summary This position provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs at the Van G. Miller Adult Learning Center. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. This position maintains customer confidence and protects operational integrity by keeping information confidential and provides support for a variety of special projects, committees, functions, and activities.   Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs. Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff. Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments. Enters data into the computer via word processing, spreadsheet, and various other computer applications. Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Reconciles receipts and cash; sends it to the Business O Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets. Records inventory of materials and supplies and orders as needed. Performs other duties as assigned.   Position Specific Responsibilities Important responsibilities and duties may include, but are not limited to, the following: Serves as a proctor in the Assessment Center and remote testing sessions. Assists with the student registration process, including data entry, maintaining logs, and preparing materials. Conducts textbook sales. Assists with the student orientation process, including data entry, maintaining logs, and preparing materials. Maintains partner agency referral records. Assists with the planning of the ELL Next Step C Assists with the planning of the HSC Graduation ceremony. Maintains a CASAS proctor certificate. Maintain badge access and door accessibility schedules utilizing assigned software. Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online. Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.   Minimum Qualifications Associates degree or equivalent and two years of office experience OR a combination of both totaling to 4 years. Minimum typing speed of 40 net words per minute. Demonstrated high proficiency using all Microsoft Office and/or Google programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated commitment to customer service. Demonstrated organizational skills and time management. Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks. Demonstrated ability to communicate effectively both orally and in writing. Demonstrated ability to work with diverse student populations, including non-native speakers. Demonstrated ability to work effectively in a collaborative team atmosphere. Available to work a flexible schedule including Tuesday and Thursday evenings.   Preferred Qualifications Bachelor’s degree in business or related field. Experience with Adult Education and Literacy programs. Proficient in a language other than English   Employment Status Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Working Conditions Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.   Application Procedure Complete online application at hawkeyecollege.edu/employment including a resume, 3 references with a minimum from a past/current supervisor, and a cover letter that briefly addresses the following: Your work experience with customer service and receptionist duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database). Your work experience related to handling confidential information. Submit online application and all required materials by the deadline. Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.    
Human Services Manager
Bellevue, Washington Bellevue, WA
Job Summary The City of Bellevue is a dynamic, international and multicultural, future-focused, diversity-driven, high-performing city. The city invests in its employees and encourages and rewards employee growth and development. We build on our commonalities and our differences. Bellevue is noted for its diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. Livability.com ranked Bellevue number 14 on its 2015 Top 100 Best Places to Live. As Bellevue has shifted from a small suburb to a burgeoning city, there has been a necessary increase in work, focus, policy development, and regional collaboration on human services, as the portion of our population who are homeless, low- or moderate-income, and facing other crises requiring human services support has multiplied. Bellevue’s role in human services is defined as planner, funder, and convener to ensure that the basic survival needs of residents are met, support systems are in place, and that low- and moderate-income people are provided opportunities to succeed.   This position is responsible for managing the Human Services Division in developing and implementing city-wide and region-wide human service plans.  This requires collaboration with other city departments, the Human Services Commission, regional jurisdictions, and the public. Responsible for supervising, assigning, leading, motivating, and reviewing the work of up to 9 staff, including human services planners and coordinators, contract coordinator, administrative staff, and a home repair specialist. Oversees more than an average of $10 million per year in human services contracts. Performs advanced research, analysis, interpretation, and development of plans and policies related to the mission of the Human Services Division. Provides strategic thinking on a regional perspective in support of the department’s and city’s human services work. If you have a passion for your community and want to make a positive impact, then join us as our Human Services Manager. **This position was reposted on 11/22/21. Essential Duties and Responsibilities Provides strategic guidance and expertise to the city’s work on Human Services, including data research and analysis, cross-departmental collaboration, regional collaboration with other jurisdictions (Eastside providers, King County, King County Regional Homelessness Authority) and regional human services providers (e.g., shelters, food providers, behavioral health providers). This includes: Providing vision, leadership, and direction in the development of short- and long-range plans for human services. Coordinating division activities with other departments, jurisdictions and agencies as needed. Providing professional planning and human services advice to supervisors and other officials. Oversees a team of professional staff who monitor and provide technical assistance for more than $10m in contracts, are responsible for the Bellevue Human Services Needs Assessment, oversee CDBG funds as the only Eastside entitlement city, oversee the pooled contracts for the majority of Eastside jurisdictions, and operate the only Eastside Home Repair Program. Staff also serve on cross-departmental and regional teams providing subject matter expertise. This includes: Determining work procedures, preparing work schedules, and expediting workflow. Studying and standardizing procedures to improve efficiency and effectiveness of operations. Managing and supervising human services activities to achieve goals within available resources. Planning and organizing workloads and staff assignments. Hiring, training, motivating, and evaluating assigned staff. Reviewing progress and directing changes as needed. Assuring effective and efficient use of budgeted funds, personnel, materials, facilities, and time. Issuing written and oral instructions. Assigning duties and examines work for accuracy, neatness, and conformance with regulations, policies, and procedures. Developing guidelines and standards for staff. Conducting performance reviews and mentoring staff. Being accountable for all projects reviewed and approved and other work performed by team members. Public engagement and presentations, occurring during the day and evening, including to the Human Services Commission, Public Hearings, and City Council. This includes: Making private and public presentations to supervisors, boards, commissions, civic groups, and the general public, and participates in regional forums. Communicating official plans, policies, and procedures to staff and the general public. Oversees and manages a budget that contains both internal spending and more than an average of $10m per year in external contracts that impact the entire region. This includes: Preparing annual budget requests. Assuring that assigned areas of responsibility are performed within timeline/budget. Performing cost control activities, monitors revenues and expenditures in assigned area to assure sound fiscal control and prepares annual budget requests. Ensuring effective and efficient use of budgeted funds, personnel, materials, facilities, and time. Systemic Equity review and improvements: works internally and regionally to assess practices, policies, and funding related to human services to ensure equity and anti-racism are centered. This includes: Meeting with regional partners including jurisdictions and providers to review funding processes and policies Facilitating cross-jurisdiction training for Human Services Commission on equity and funding with equity. Data Gathering, Analysis and Policy Recommendations: division conducts Bellevue’s Human Services Needs Assessment, provides recommendations to Council, CMO and other departments on human services policy decisions and strategy. This includes: Gathering, interpreting, and preparing data for studies, reports, and recommendations. Compiling and analyzing demographic data, service outputs, and service outcome data.    SUPERVISION RECEIVED AND EXERCISED: Works under the general supervision of Assistant Director of Parks and Community Services. Exercises supervision over Human Services Staff either directly or through subordinate supervisors, as assigned. Qualifications KNOWLEDGE SKILLS AND ABILITIES: Knowledge of federal, state, county and local human/social service organizations, programs and services, funding sources and applicable laws and regulations. Knowledge of principles and practices of public administration. Knowledge of principles and practices of program planning and evaluation. Knowledge of principles and practices of supervision and personnel administration. Ability to evaluate program performance(s) in relation to human service needs. Ability to develop human service plans and strategy documents. Ability to communicate orally in the English language with customers, clients, and the public using a telephone, and in group and face-to-face, one-to-one settings. Ability to produce planning and other documents written in the English language using proper sentence structure, punctuation, grammar, and spelling. Ability to comprehend, analyze and make inferences from written material. Ability to perform a broad range of supervisory responsibilities over others. Ability to observe, compare or monitor data to determine compliance with contractual requirements. Ability to work cooperatively with others. Ability to review or check the work products of others to ensure conformance to standards.   EDUCATION AND EXPERIENCE: Graduation from an accredited four-year college or university with a degree in public administration, social work, social/human sciences, or other related field. Master’s degree in social work or related field preferred. 5 years experience directing or leading staff. 10+ years preferred. Five or more years of progressively responsible related experience in the management of community and social services. 10+ years preferred. Knowledge and experience of human service funding processes, including experience with federal funds. Demonstrated commitment to equitable and anti-racist practices in human services, and expertise in leading others in equitable anti-racist practices and systems change. Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. Other WORK ENVIRONMENT/PHYSICAL DEMANDS: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. The noise level in the work environment is usually moderately quiet while in the office and moderately loud when in the field.   For further information about this position, please contact Toni Esparza via email at tesparza@bellevuewa.gov or at 425-452-5379  .  For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627. At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and being a part of the community vision.  Our people bring unique skills and qualities to the table, embrace the values of honesty, accountability and commitment to service, and take pride in the work they do.  You'll work in an environment where being innovative, collaborative, and future focused are the status quo.  Bellevue welcomes the world.  Our diversity is our strength.  We embrace the future while respecting our past.  It's what makes the City of Bellevue an exiting place to work, live, and explore. Have we piqued your interest yet?  Come join our team!  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability age, veteran status, or any other protected status.  Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838. Bellevue is doing its part to reduce the spread of COVID-19 and remains committed to the health and safety of its employees.  The work associated with this position may be performed remotely, either full-time or part-time, in compliance with the Governor's Safe Start guidance and the department's telework agreement.  There may be situations where the employee is required to physically report to city facilities.  Employees reporting to work onsite need to follow safety precautions and procedures as required by the city. ** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**    
Nov 22, 2021
Full time
Job Summary The City of Bellevue is a dynamic, international and multicultural, future-focused, diversity-driven, high-performing city. The city invests in its employees and encourages and rewards employee growth and development. We build on our commonalities and our differences. Bellevue is noted for its diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. Livability.com ranked Bellevue number 14 on its 2015 Top 100 Best Places to Live. As Bellevue has shifted from a small suburb to a burgeoning city, there has been a necessary increase in work, focus, policy development, and regional collaboration on human services, as the portion of our population who are homeless, low- or moderate-income, and facing other crises requiring human services support has multiplied. Bellevue’s role in human services is defined as planner, funder, and convener to ensure that the basic survival needs of residents are met, support systems are in place, and that low- and moderate-income people are provided opportunities to succeed.   This position is responsible for managing the Human Services Division in developing and implementing city-wide and region-wide human service plans.  This requires collaboration with other city departments, the Human Services Commission, regional jurisdictions, and the public. Responsible for supervising, assigning, leading, motivating, and reviewing the work of up to 9 staff, including human services planners and coordinators, contract coordinator, administrative staff, and a home repair specialist. Oversees more than an average of $10 million per year in human services contracts. Performs advanced research, analysis, interpretation, and development of plans and policies related to the mission of the Human Services Division. Provides strategic thinking on a regional perspective in support of the department’s and city’s human services work. If you have a passion for your community and want to make a positive impact, then join us as our Human Services Manager. **This position was reposted on 11/22/21. Essential Duties and Responsibilities Provides strategic guidance and expertise to the city’s work on Human Services, including data research and analysis, cross-departmental collaboration, regional collaboration with other jurisdictions (Eastside providers, King County, King County Regional Homelessness Authority) and regional human services providers (e.g., shelters, food providers, behavioral health providers). This includes: Providing vision, leadership, and direction in the development of short- and long-range plans for human services. Coordinating division activities with other departments, jurisdictions and agencies as needed. Providing professional planning and human services advice to supervisors and other officials. Oversees a team of professional staff who monitor and provide technical assistance for more than $10m in contracts, are responsible for the Bellevue Human Services Needs Assessment, oversee CDBG funds as the only Eastside entitlement city, oversee the pooled contracts for the majority of Eastside jurisdictions, and operate the only Eastside Home Repair Program. Staff also serve on cross-departmental and regional teams providing subject matter expertise. This includes: Determining work procedures, preparing work schedules, and expediting workflow. Studying and standardizing procedures to improve efficiency and effectiveness of operations. Managing and supervising human services activities to achieve goals within available resources. Planning and organizing workloads and staff assignments. Hiring, training, motivating, and evaluating assigned staff. Reviewing progress and directing changes as needed. Assuring effective and efficient use of budgeted funds, personnel, materials, facilities, and time. Issuing written and oral instructions. Assigning duties and examines work for accuracy, neatness, and conformance with regulations, policies, and procedures. Developing guidelines and standards for staff. Conducting performance reviews and mentoring staff. Being accountable for all projects reviewed and approved and other work performed by team members. Public engagement and presentations, occurring during the day and evening, including to the Human Services Commission, Public Hearings, and City Council. This includes: Making private and public presentations to supervisors, boards, commissions, civic groups, and the general public, and participates in regional forums. Communicating official plans, policies, and procedures to staff and the general public. Oversees and manages a budget that contains both internal spending and more than an average of $10m per year in external contracts that impact the entire region. This includes: Preparing annual budget requests. Assuring that assigned areas of responsibility are performed within timeline/budget. Performing cost control activities, monitors revenues and expenditures in assigned area to assure sound fiscal control and prepares annual budget requests. Ensuring effective and efficient use of budgeted funds, personnel, materials, facilities, and time. Systemic Equity review and improvements: works internally and regionally to assess practices, policies, and funding related to human services to ensure equity and anti-racism are centered. This includes: Meeting with regional partners including jurisdictions and providers to review funding processes and policies Facilitating cross-jurisdiction training for Human Services Commission on equity and funding with equity. Data Gathering, Analysis and Policy Recommendations: division conducts Bellevue’s Human Services Needs Assessment, provides recommendations to Council, CMO and other departments on human services policy decisions and strategy. This includes: Gathering, interpreting, and preparing data for studies, reports, and recommendations. Compiling and analyzing demographic data, service outputs, and service outcome data.    SUPERVISION RECEIVED AND EXERCISED: Works under the general supervision of Assistant Director of Parks and Community Services. Exercises supervision over Human Services Staff either directly or through subordinate supervisors, as assigned. Qualifications KNOWLEDGE SKILLS AND ABILITIES: Knowledge of federal, state, county and local human/social service organizations, programs and services, funding sources and applicable laws and regulations. Knowledge of principles and practices of public administration. Knowledge of principles and practices of program planning and evaluation. Knowledge of principles and practices of supervision and personnel administration. Ability to evaluate program performance(s) in relation to human service needs. Ability to develop human service plans and strategy documents. Ability to communicate orally in the English language with customers, clients, and the public using a telephone, and in group and face-to-face, one-to-one settings. Ability to produce planning and other documents written in the English language using proper sentence structure, punctuation, grammar, and spelling. Ability to comprehend, analyze and make inferences from written material. Ability to perform a broad range of supervisory responsibilities over others. Ability to observe, compare or monitor data to determine compliance with contractual requirements. Ability to work cooperatively with others. Ability to review or check the work products of others to ensure conformance to standards.   EDUCATION AND EXPERIENCE: Graduation from an accredited four-year college or university with a degree in public administration, social work, social/human sciences, or other related field. Master’s degree in social work or related field preferred. 5 years experience directing or leading staff. 10+ years preferred. Five or more years of progressively responsible related experience in the management of community and social services. 10+ years preferred. Knowledge and experience of human service funding processes, including experience with federal funds. Demonstrated commitment to equitable and anti-racist practices in human services, and expertise in leading others in equitable anti-racist practices and systems change. Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. Other WORK ENVIRONMENT/PHYSICAL DEMANDS: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. The noise level in the work environment is usually moderately quiet while in the office and moderately loud when in the field.   For further information about this position, please contact Toni Esparza via email at tesparza@bellevuewa.gov or at 425-452-5379  .  For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627. At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and being a part of the community vision.  Our people bring unique skills and qualities to the table, embrace the values of honesty, accountability and commitment to service, and take pride in the work they do.  You'll work in an environment where being innovative, collaborative, and future focused are the status quo.  Bellevue welcomes the world.  Our diversity is our strength.  We embrace the future while respecting our past.  It's what makes the City of Bellevue an exiting place to work, live, and explore. Have we piqued your interest yet?  Come join our team!  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability age, veteran status, or any other protected status.  Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838. Bellevue is doing its part to reduce the spread of COVID-19 and remains committed to the health and safety of its employees.  The work associated with this position may be performed remotely, either full-time or part-time, in compliance with the Governor's Safe Start guidance and the department's telework agreement.  There may be situations where the employee is required to physically report to city facilities.  Employees reporting to work onsite need to follow safety precautions and procedures as required by the city. ** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**    
Hawkeye Community College
ADMINISTRATIVE ASSISTANT STUDENT AFFAIRS & INSTITUTIONAL DIVERSITY AND GRANTS & RESOURCE DEVELOPMENT
Hawkeye Community College Waterloo, IA
Job Summary This position is responsible for supporting two departments in providing excellent customer service, maintaining customer confidence and protecting operational integrity by keeping information confidential, and providing support for a variety of special projects, committees, functions, and activities.   Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Prepares reports by collecting and analyzing information. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Provides effective administrative, clerical and travel/event planning support and organizational scheduling, committee/team/workgroup meeting agenda preparation, minuting, preparing and distributing agendas and minutes, tracking and compiling decisions for IVPSAID. Welcomes guests (faculty, staff, students, families, callers, visitors, and customers) by greeting them in person or on the telephone and by answering or directing inquiries and creating a professional, helpful, welcoming atmosphere. Provide service excellence through courteous, informed, accessible and positive professional engagement. Oversees correct distribution and disposition of notices, memoranda, directives, and related materials. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Accurately completes requisitions, purchase orders, print shop orders, and maintenance work tickets. Contributes to team effort by accomplishing related results as needed. Coordinates materials and refreshments for activities and meetings include arranging room setup. Performs other duties as assigned.   Position Specific Responsibilities Important responsibilities and duties may include, but are not limited to, the following: Maintains knowledge of the grants department and grant funded projects/programs and of Student Affairs and Institutional Diversity divisional operations. Assists and maintains supervisor’s appointment schedules by planning and scheduling meetings for the Director of Grants & Resource Development (DGRD) and back up calendaring support for the Interim Vice President of Student Affairs & Institutional Diversity (IVPSAID). Organize and maintain electronic and paper files of grant & student affairs and institutional diversity documents and resources. Record submission of grant proposals, awards, modifications, and reports in database and effectively retrieve information. Assist with producing various reports including prospect calendar, grants portfolio, and other reports as needed by both departments. Support Grants staff with administration tasks related to compliance, monitoring, documentation, and mailing grant agreements and other related documents. Edit and proof-read grant and student affairs and institutional diversity documents. Work to enhance and improve grants management processes and increase efficiencies. Assist with webpage updates and production of departmental promotional materials. Assist with grant prospecting to identify potential grants. Assist with research and analysis of data for complex grant applications; i.e. participant demographics, employment/labor trends, poverty data, etc. Assist in orchestrating significant portions of the annual Commencement activities in planning and execution of it, (e.g., making travel arrangements, processing purchases and reimbursements, working with college staff members to ensure all aspects of the event go smoothly) and for platform-party participants. Serves as back-up to the Foundation Executive Assistant, answering the phone and assisting walk-ins as needed.   Minimum Qualifications Associates degree or equivalent and two years of office experience or equivalent combination of education and experience to total 4 years. Minimum typing speed of 40 net words per minute. Demonstrated proficiency using all Microsoft Office and/or Google Suite programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated ability to respond quickly to deadlines and perform work on multiple tasks independently. Demonstrated aptitude to analyze and improve office procedures. Demonstrated ability to understand and follow complex oral and written directions. Demonstrated ability to work with and provide customer service for diverse populations (faculty, staff, students, and general public). Demonstrated administrative writing skills, reporting skills, scheduling, organization, time management, office equipment maintenance, travel logistics, and verbal communication skills. Demonstrated general working or ability to develop knowledge of applicable college infrastructure, policies, and procedures. A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment. Employment Status Full time position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Working conditions Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand, and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty, and staff in person, by telephone and computers.   Application Procedure Complete online application at hawkeyecollege.edu/employment including a resume, 3 references with 1 minimum being a current/past supervisor as well as a cover letter that briefly addresses: Your work experience with customer service and administrative duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, Google Suite, database). Your work experience related to handling confidential information. Submit online application and all required materials by the deadline. Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.    
Nov 03, 2021
Full time
Job Summary This position is responsible for supporting two departments in providing excellent customer service, maintaining customer confidence and protecting operational integrity by keeping information confidential, and providing support for a variety of special projects, committees, functions, and activities.   Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Prepares reports by collecting and analyzing information. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Provides effective administrative, clerical and travel/event planning support and organizational scheduling, committee/team/workgroup meeting agenda preparation, minuting, preparing and distributing agendas and minutes, tracking and compiling decisions for IVPSAID. Welcomes guests (faculty, staff, students, families, callers, visitors, and customers) by greeting them in person or on the telephone and by answering or directing inquiries and creating a professional, helpful, welcoming atmosphere. Provide service excellence through courteous, informed, accessible and positive professional engagement. Oversees correct distribution and disposition of notices, memoranda, directives, and related materials. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Accurately completes requisitions, purchase orders, print shop orders, and maintenance work tickets. Contributes to team effort by accomplishing related results as needed. Coordinates materials and refreshments for activities and meetings include arranging room setup. Performs other duties as assigned.   Position Specific Responsibilities Important responsibilities and duties may include, but are not limited to, the following: Maintains knowledge of the grants department and grant funded projects/programs and of Student Affairs and Institutional Diversity divisional operations. Assists and maintains supervisor’s appointment schedules by planning and scheduling meetings for the Director of Grants & Resource Development (DGRD) and back up calendaring support for the Interim Vice President of Student Affairs & Institutional Diversity (IVPSAID). Organize and maintain electronic and paper files of grant & student affairs and institutional diversity documents and resources. Record submission of grant proposals, awards, modifications, and reports in database and effectively retrieve information. Assist with producing various reports including prospect calendar, grants portfolio, and other reports as needed by both departments. Support Grants staff with administration tasks related to compliance, monitoring, documentation, and mailing grant agreements and other related documents. Edit and proof-read grant and student affairs and institutional diversity documents. Work to enhance and improve grants management processes and increase efficiencies. Assist with webpage updates and production of departmental promotional materials. Assist with grant prospecting to identify potential grants. Assist with research and analysis of data for complex grant applications; i.e. participant demographics, employment/labor trends, poverty data, etc. Assist in orchestrating significant portions of the annual Commencement activities in planning and execution of it, (e.g., making travel arrangements, processing purchases and reimbursements, working with college staff members to ensure all aspects of the event go smoothly) and for platform-party participants. Serves as back-up to the Foundation Executive Assistant, answering the phone and assisting walk-ins as needed.   Minimum Qualifications Associates degree or equivalent and two years of office experience or equivalent combination of education and experience to total 4 years. Minimum typing speed of 40 net words per minute. Demonstrated proficiency using all Microsoft Office and/or Google Suite programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated ability to respond quickly to deadlines and perform work on multiple tasks independently. Demonstrated aptitude to analyze and improve office procedures. Demonstrated ability to understand and follow complex oral and written directions. Demonstrated ability to work with and provide customer service for diverse populations (faculty, staff, students, and general public). Demonstrated administrative writing skills, reporting skills, scheduling, organization, time management, office equipment maintenance, travel logistics, and verbal communication skills. Demonstrated general working or ability to develop knowledge of applicable college infrastructure, policies, and procedures. A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment. Employment Status Full time position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Working conditions Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand, and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty, and staff in person, by telephone and computers.   Application Procedure Complete online application at hawkeyecollege.edu/employment including a resume, 3 references with 1 minimum being a current/past supervisor as well as a cover letter that briefly addresses: Your work experience with customer service and administrative duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, Google Suite, database). Your work experience related to handling confidential information. Submit online application and all required materials by the deadline. Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.    
City of Bellevue
Human Services Manager
City of Bellevue Bellevue, WA
The City of Bellevue is a dynamic, international and multicultural, future-focused, diversity-driven, high-performing city. The city invests in its employees and encourages and rewards employee growth and development. We build on our commonalities and our differences. Bellevue is noted for its diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. Livability.com ranked Bellevue number 14 on its 2015 Top 100 Best Places to Live. As Bellevue has shifted from a small suburb to a burgeoning city, there has been a necessary increase in work, focus, policy development, and regional collaboration on human services, as the portion of our population who are homeless, low- or moderate-income, and facing other crises requiring human services support has multiplied. Bellevue’s role in human services is defined as planner, funder, and convener to ensure that the basic survival needs of residents are met, support systems are in place, and that low- and moderate-income people are provided opportunities to succeed.   This position is responsible for managing the Human Services Division in developing and implementing city-wide and region-wide human service plans.  This requires collaboration with other city departments, the Human Services Commission, regional jurisdictions, and the public. Responsible for supervising, assigning, leading, motivating, and reviewing the work of up to 9 staff, including human services planners and coordinators, contract coordinator, administrative staff, and a home repair specialist. Oversees more than an average of $10 million per year in human services contracts. Performs advanced research, analysis, interpretation, and development of plans and policies related to the mission of the Human Services Division. Provides strategic thinking on a regional perspective in support of the department’s and city’s human services work. If you have a passion for your community and want to make a positive impact, then join us as our Human Services Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES:   Provides strategic guidance and expertise to the city’s work on Human Services, including data research and analysis, cross-departmental collaboration, regional collaboration with other jurisdictions (Eastside providers, King County, King County Regional Homelessness Authority) and regional human services providers (e.g., shelters, food providers, behavioral health providers). This includes: Providing vision, leadership, and direction in the development of short- and long-range plans for human services. Coordinating division activities with other departments, jurisdictions and agencies as needed. Providing professional planning and human services advice to supervisors and other officials. Oversees a team of professional staff who monitor and provide technical assistance for more than $10m in contracts, are responsible for the Bellevue Human Services Needs Assessment, oversee CDBG funds as the only Eastside entitlement city, oversee the pooled contracts for the majority of Eastside jurisdictions, and operate the only Eastside Home Repair Program. Staff also serve on cross-departmental and regional teams providing subject matter expertise. This includes: Determining work procedures, preparing work schedules, and expediting workflow. Studying and standardizing procedures to improve efficiency and effectiveness of operations. Managing and supervising human services activities to achieve goals within available resources. Planning and organizing workloads and staff assignments. Hiring, training, motivating, and evaluating assigned staff. Reviewing progress and directing changes as needed. Assuring effective and efficient use of budgeted funds, personnel, materials, facilities, and time. Issuing written and oral instructions. Assigning duties and examines work for accuracy, neatness, and conformance with regulations, policies, and procedures. Developing guidelines and standards for staff. Conducting performance reviews and mentoring staff. Being accountable for all projects reviewed and approved and other work performed by team members. Public engagement and presentations, occurring during the day and evening, including to the Human Services Commission, Public Hearings, and City Council. This includes: Making private and public presentations to supervisors, boards, commissions, civic groups, and the general public, and participates in regional forums. Communicating official plans, policies, and procedures to staff and the general public. Oversees and manages a budget that contains both internal spending and more than an average of $10m per year in external contracts that impact the entire region. This includes: Preparing annual budget requests. Assuring that assigned areas of responsibility are performed within timeline/budget. Performing cost control activities, monitors revenues and expenditures in assigned area to assure sound fiscal control and prepares annual budget requests. Ensuring effective and efficient use of budgeted funds, personnel, materials, facilities, and time. Systemic Equity review and improvements: works internally and regionally to assess practices, policies, and funding related to human services to ensure equity and anti-racism are centered. This includes: Meeting with regional partners including jurisdictions and providers to review funding processes and policies Facilitating cross-jurisdiction training for Human Services Commission on equity and funding with equity. Data Gathering, Analysis and Policy Recommendations: division conducts Bellevue’s Human Services Needs Assessment, provides recommendations to Council, CMO and other departments on human services policy decisions and strategy. This includes: Gathering, interpreting, and preparing data for studies, reports, and recommendations. Compiling and analyzing demographic data, service outputs, and service outcome data.  SUPERVISION RECEIVED AND EXERCISED: Works under the general supervision of Assistant Director of Parks and Community Services. Exercises supervision over Human Services Staff either directly or through subordinate supervisors, as assigned. KNOWLEDGE SKILLS AND ABILITIES: Knowledge of federal, state, county and local human/social service organizations, programs and services, funding sources and applicable laws and regulations. Knowledge of principles and practices of public administration. Knowledge of principles and practices of program planning and evaluation. Knowledge of principles and practices of supervision and personnel administration. Ability to evaluate program performance(s) in relation to human service needs. Ability to develop human service plans and strategy documents. Ability to communicate orally in the English language with customers, clients, and the public using a telephone, and in group and face-to-face, one-to-one settings. Ability to produce planning and other documents written in the English language using proper sentence structure, punctuation, grammar, and spelling. Ability to comprehend, analyze and make inferences from written material. Ability to perform a broad range of supervisory responsibilities over others. Ability to observe, compare or monitor data to determine compliance with contractual requirements. Ability to work cooperatively with others. Ability to review or check the work products of others to ensure conformance to standards. EDUCATION AND EXPERIENCE: Graduation from an accredited four-year college or university with a degree in public administration, social work, social/human sciences, or other related field. Master’s degree in social work or related field preferred. 5 years experience directing or leading staff. 10+ years preferred. Five or more years of progressively responsible related experience in the management of community and social services. 10+ years preferred. Knowledge and experience of human service funding processes, including experience with federal funds. Demonstrated commitment to equitable and anti-racist practices in human services, and expertise in leading others in equitable anti-racist practices and systems change. Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. WORK ENVIRONMENT/PHYSICAL DEMANDS: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. The noise level in the work environment is usually moderately quiet while in the office and moderately loud when in the field.   For further information about this position, please contact Toni Esparza via email at tesparza@bellevuewa.gov or at 425-452-5379  .  For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627. At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and being a part of the community vision.  Our people bring unique skills and qualities to the table, embrace the values of honesty, accountability and commitment to service, and take pride in the work they do.  You'll work in an environment where being innovative, collaborative, and future focused are the status quo.  Bellevue welcomes the world.  Our diversity is our strength.  We embrace the future while respecting our past.  It's what makes the City of Bellevue an exiting place to work, live, and explore. Have we peaked your interest yet?  Come join our team!  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability age, veteran status, or any other protected status.  Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838. Bellevue is doing its part to reduce the spread of COVID-19 and remains committed to the health and safety of its employees.  The work associated with this position may be performed remotely, either full-time or part-time, in compliance with the Governor's Safe Start guidance and the department's telework agreement.  There may be situations where the employee is required to physically report to city facilities.  Employees reporting to work onsite need to follow safety precautions and procedures as required by the city. ** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**    
Oct 06, 2021
Full time
The City of Bellevue is a dynamic, international and multicultural, future-focused, diversity-driven, high-performing city. The city invests in its employees and encourages and rewards employee growth and development. We build on our commonalities and our differences. Bellevue is noted for its diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. Livability.com ranked Bellevue number 14 on its 2015 Top 100 Best Places to Live. As Bellevue has shifted from a small suburb to a burgeoning city, there has been a necessary increase in work, focus, policy development, and regional collaboration on human services, as the portion of our population who are homeless, low- or moderate-income, and facing other crises requiring human services support has multiplied. Bellevue’s role in human services is defined as planner, funder, and convener to ensure that the basic survival needs of residents are met, support systems are in place, and that low- and moderate-income people are provided opportunities to succeed.   This position is responsible for managing the Human Services Division in developing and implementing city-wide and region-wide human service plans.  This requires collaboration with other city departments, the Human Services Commission, regional jurisdictions, and the public. Responsible for supervising, assigning, leading, motivating, and reviewing the work of up to 9 staff, including human services planners and coordinators, contract coordinator, administrative staff, and a home repair specialist. Oversees more than an average of $10 million per year in human services contracts. Performs advanced research, analysis, interpretation, and development of plans and policies related to the mission of the Human Services Division. Provides strategic thinking on a regional perspective in support of the department’s and city’s human services work. If you have a passion for your community and want to make a positive impact, then join us as our Human Services Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES:   Provides strategic guidance and expertise to the city’s work on Human Services, including data research and analysis, cross-departmental collaboration, regional collaboration with other jurisdictions (Eastside providers, King County, King County Regional Homelessness Authority) and regional human services providers (e.g., shelters, food providers, behavioral health providers). This includes: Providing vision, leadership, and direction in the development of short- and long-range plans for human services. Coordinating division activities with other departments, jurisdictions and agencies as needed. Providing professional planning and human services advice to supervisors and other officials. Oversees a team of professional staff who monitor and provide technical assistance for more than $10m in contracts, are responsible for the Bellevue Human Services Needs Assessment, oversee CDBG funds as the only Eastside entitlement city, oversee the pooled contracts for the majority of Eastside jurisdictions, and operate the only Eastside Home Repair Program. Staff also serve on cross-departmental and regional teams providing subject matter expertise. This includes: Determining work procedures, preparing work schedules, and expediting workflow. Studying and standardizing procedures to improve efficiency and effectiveness of operations. Managing and supervising human services activities to achieve goals within available resources. Planning and organizing workloads and staff assignments. Hiring, training, motivating, and evaluating assigned staff. Reviewing progress and directing changes as needed. Assuring effective and efficient use of budgeted funds, personnel, materials, facilities, and time. Issuing written and oral instructions. Assigning duties and examines work for accuracy, neatness, and conformance with regulations, policies, and procedures. Developing guidelines and standards for staff. Conducting performance reviews and mentoring staff. Being accountable for all projects reviewed and approved and other work performed by team members. Public engagement and presentations, occurring during the day and evening, including to the Human Services Commission, Public Hearings, and City Council. This includes: Making private and public presentations to supervisors, boards, commissions, civic groups, and the general public, and participates in regional forums. Communicating official plans, policies, and procedures to staff and the general public. Oversees and manages a budget that contains both internal spending and more than an average of $10m per year in external contracts that impact the entire region. This includes: Preparing annual budget requests. Assuring that assigned areas of responsibility are performed within timeline/budget. Performing cost control activities, monitors revenues and expenditures in assigned area to assure sound fiscal control and prepares annual budget requests. Ensuring effective and efficient use of budgeted funds, personnel, materials, facilities, and time. Systemic Equity review and improvements: works internally and regionally to assess practices, policies, and funding related to human services to ensure equity and anti-racism are centered. This includes: Meeting with regional partners including jurisdictions and providers to review funding processes and policies Facilitating cross-jurisdiction training for Human Services Commission on equity and funding with equity. Data Gathering, Analysis and Policy Recommendations: division conducts Bellevue’s Human Services Needs Assessment, provides recommendations to Council, CMO and other departments on human services policy decisions and strategy. This includes: Gathering, interpreting, and preparing data for studies, reports, and recommendations. Compiling and analyzing demographic data, service outputs, and service outcome data.  SUPERVISION RECEIVED AND EXERCISED: Works under the general supervision of Assistant Director of Parks and Community Services. Exercises supervision over Human Services Staff either directly or through subordinate supervisors, as assigned. KNOWLEDGE SKILLS AND ABILITIES: Knowledge of federal, state, county and local human/social service organizations, programs and services, funding sources and applicable laws and regulations. Knowledge of principles and practices of public administration. Knowledge of principles and practices of program planning and evaluation. Knowledge of principles and practices of supervision and personnel administration. Ability to evaluate program performance(s) in relation to human service needs. Ability to develop human service plans and strategy documents. Ability to communicate orally in the English language with customers, clients, and the public using a telephone, and in group and face-to-face, one-to-one settings. Ability to produce planning and other documents written in the English language using proper sentence structure, punctuation, grammar, and spelling. Ability to comprehend, analyze and make inferences from written material. Ability to perform a broad range of supervisory responsibilities over others. Ability to observe, compare or monitor data to determine compliance with contractual requirements. Ability to work cooperatively with others. Ability to review or check the work products of others to ensure conformance to standards. EDUCATION AND EXPERIENCE: Graduation from an accredited four-year college or university with a degree in public administration, social work, social/human sciences, or other related field. Master’s degree in social work or related field preferred. 5 years experience directing or leading staff. 10+ years preferred. Five or more years of progressively responsible related experience in the management of community and social services. 10+ years preferred. Knowledge and experience of human service funding processes, including experience with federal funds. Demonstrated commitment to equitable and anti-racist practices in human services, and expertise in leading others in equitable anti-racist practices and systems change. Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. WORK ENVIRONMENT/PHYSICAL DEMANDS: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee may be required to push, pull, lift, and/or carry up to 20 pounds. The noise level in the work environment is usually moderately quiet while in the office and moderately loud when in the field.   For further information about this position, please contact Toni Esparza via email at tesparza@bellevuewa.gov or at 425-452-5379  .  For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627. At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and being a part of the community vision.  Our people bring unique skills and qualities to the table, embrace the values of honesty, accountability and commitment to service, and take pride in the work they do.  You'll work in an environment where being innovative, collaborative, and future focused are the status quo.  Bellevue welcomes the world.  Our diversity is our strength.  We embrace the future while respecting our past.  It's what makes the City of Bellevue an exiting place to work, live, and explore. Have we peaked your interest yet?  Come join our team!  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability age, veteran status, or any other protected status.  Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838. Bellevue is doing its part to reduce the spread of COVID-19 and remains committed to the health and safety of its employees.  The work associated with this position may be performed remotely, either full-time or part-time, in compliance with the Governor's Safe Start guidance and the department's telework agreement.  There may be situations where the employee is required to physically report to city facilities.  Employees reporting to work onsite need to follow safety precautions and procedures as required by the city. ** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**    
Hawkeye Community College
ADMINISTRATIVE ASSISTANT STUDENT AFFAIRS & INSTITUTIONAL DIVERSITY AND GRANTS & RESOURCE DEVELOPMENT
Hawkeye Community College Waterloo, IA
Job Summary This position is responsible for supporting two departments in providing excellent customer service, maintaining customer confidence and protecting operational integrity by keeping information confidential, and providing support for a variety of special projects, committees, functions, and activities.   Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Prepares reports by collecting and analyzing information. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Provides effective administrative, clerical and travel/event planning support and organizational scheduling, committee/team/workgroup meeting agenda preparation, minuting, preparing and distributing agendas and minutes, tracking and compiling decisions for IVPSAID. Welcomes guests (faculty, staff, students, families, callers, visitors, and customers) by greeting them in person or on the telephone and by answering or directing inquiries and creating a professional, helpful, welcoming atmosphere. Provide service excellence through courteous, informed, accessible and positive professional engagement. Oversees correct distribution and disposition of notices, memoranda, directives, and related materials. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Accurately completes requisitions, purchase orders, print shop orders, and maintenance work tickets. Contributes to team effort by accomplishing related results as needed. Coordinates materials and refreshments for activities and meetings include arranging room setup. Performs other duties as assigned.   Position Specific Responsibilities Important responsibilities and duties may include, but are not limited to, the following: Maintains knowledge of the grants department and grant funded projects/programs and of Student Affairs and Institutional Diversity divisional operations. Assists and maintains supervisor’s appointment schedules by planning and scheduling meetings for the Director of Grants & Resource Development (DGRD) and back up calendaring support for the Interim Vice President of Student Affairs & Institutional Diversity (IVPSAID). Organize and maintain electronic and paper files of grant & student affairs and institutional diversity documents and resources. Record submission of grant proposals, awards, modifications, and reports in database and effectively retrieve information. Assist with producing various reports including prospect calendar, grants portfolio, and other reports as needed by both departments. Support Grants staff with administration tasks related to compliance, monitoring, documentation, and mailing grant agreements and other related documents. Edit and proof-read grant and student affairs and institutional diversity documents. Work to enhance and improve grants management processes and increase efficiencies. Assist with webpage updates and production of departmental promotional materials. Assist with grant prospecting to identify potential grants. Assist with research and analysis of data for complex grant applications; i.e. participant demographics, employment/labor trends, poverty data, etc. Assist in orchestrating significant portions of the annual Commencement activities in planning and execution of it, (e.g., making travel arrangements, processing purchases and reimbursements, working with college staff members to ensure all aspects of the event go smoothly) and for platform-party participants. Serves as back-up to the Foundation Executive Assistant, answering the phone and assisting walk-ins as needed.   Minimum Qualifications Associates degree or equivalent and two years of office experience or equivalent combination of education and experience to total 4 years. Minimum typing speed of 40 net words per minute. Demonstrated proficiency using all Microsoft Office and/or Google Suite programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated ability to respond quickly to deadlines and perform work on multiple tasks independently. Demonstrated aptitude to analyze and improve office procedures. Demonstrated ability to understand and follow complex oral and written directions. Demonstrated ability to work with and provide customer service for diverse populations (faculty, staff, students, and general public). Demonstrated administrative writing skills, reporting skills, scheduling, organization, time management, office equipment maintenance, travel logistics, and verbal communication skills. Demonstrated general working or ability to develop knowledge of applicable college infrastructure, policies, and procedures. A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment. Employment Status Full time position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Working conditions Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand, and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty, and staff in person, by telephone and computers.   Application Procedure Complete online application at hawkeyecollege.edu/employment including a resume, 3 references with 1 minimum being a current/past supervisor as well as a cover letter that briefly addresses: Your work experience with customer service and administrative duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, Google Suite, database). Your work experience related to handling confidential information. Submit online application and all required materials by the deadline. Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.    
Aug 17, 2021
Full time
Job Summary This position is responsible for supporting two departments in providing excellent customer service, maintaining customer confidence and protecting operational integrity by keeping information confidential, and providing support for a variety of special projects, committees, functions, and activities.   Essential Job Functions Important responsibilities and duties may include, but are not limited to, the following: Prepares reports by collecting and analyzing information. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Provides effective administrative, clerical and travel/event planning support and organizational scheduling, committee/team/workgroup meeting agenda preparation, minuting, preparing and distributing agendas and minutes, tracking and compiling decisions for IVPSAID. Welcomes guests (faculty, staff, students, families, callers, visitors, and customers) by greeting them in person or on the telephone and by answering or directing inquiries and creating a professional, helpful, welcoming atmosphere. Provide service excellence through courteous, informed, accessible and positive professional engagement. Oversees correct distribution and disposition of notices, memoranda, directives, and related materials. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Accurately completes requisitions, purchase orders, print shop orders, and maintenance work tickets. Contributes to team effort by accomplishing related results as needed. Coordinates materials and refreshments for activities and meetings include arranging room setup. Performs other duties as assigned.   Position Specific Responsibilities Important responsibilities and duties may include, but are not limited to, the following: Maintains knowledge of the grants department and grant funded projects/programs and of Student Affairs and Institutional Diversity divisional operations. Assists and maintains supervisor’s appointment schedules by planning and scheduling meetings for the Director of Grants & Resource Development (DGRD) and back up calendaring support for the Interim Vice President of Student Affairs & Institutional Diversity (IVPSAID). Organize and maintain electronic and paper files of grant & student affairs and institutional diversity documents and resources. Record submission of grant proposals, awards, modifications, and reports in database and effectively retrieve information. Assist with producing various reports including prospect calendar, grants portfolio, and other reports as needed by both departments. Support Grants staff with administration tasks related to compliance, monitoring, documentation, and mailing grant agreements and other related documents. Edit and proof-read grant and student affairs and institutional diversity documents. Work to enhance and improve grants management processes and increase efficiencies. Assist with webpage updates and production of departmental promotional materials. Assist with grant prospecting to identify potential grants. Assist with research and analysis of data for complex grant applications; i.e. participant demographics, employment/labor trends, poverty data, etc. Assist in orchestrating significant portions of the annual Commencement activities in planning and execution of it, (e.g., making travel arrangements, processing purchases and reimbursements, working with college staff members to ensure all aspects of the event go smoothly) and for platform-party participants. Serves as back-up to the Foundation Executive Assistant, answering the phone and assisting walk-ins as needed.   Minimum Qualifications Associates degree or equivalent and two years of office experience or equivalent combination of education and experience to total 4 years. Minimum typing speed of 40 net words per minute. Demonstrated proficiency using all Microsoft Office and/or Google Suite programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated ability to respond quickly to deadlines and perform work on multiple tasks independently. Demonstrated aptitude to analyze and improve office procedures. Demonstrated ability to understand and follow complex oral and written directions. Demonstrated ability to work with and provide customer service for diverse populations (faculty, staff, students, and general public). Demonstrated administrative writing skills, reporting skills, scheduling, organization, time management, office equipment maintenance, travel logistics, and verbal communication skills. Demonstrated general working or ability to develop knowledge of applicable college infrastructure, policies, and procedures. A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment. Employment Status Full time position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   Working conditions Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand, and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty, and staff in person, by telephone and computers.   Application Procedure Complete online application at hawkeyecollege.edu/employment including a resume, 3 references with 1 minimum being a current/past supervisor as well as a cover letter that briefly addresses: Your work experience with customer service and administrative duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, Google Suite, database). Your work experience related to handling confidential information. Submit online application and all required materials by the deadline. Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.    
Hawkeye Community College
Administrative Assistant - CLAS
Hawkeye Community College Waterloo, IA
JOB SUMMARY: This position provides support to the Hawkeye Community College Center for Learning and Academic Success and Transitional Programs area. This position is responsible for providing excellent customer service, maintains customer confidence and protects operational integrity by keeping information confidential, and provides support for a variety of special projects, committees, functions, and activities. This role is responsible for providing excellent customer service to students, staff, faculty and stakeholders. ESSENTIAL JOB FUNCTIONS: Important responsibilities and duties may include, but are not limited to, the following: Assists and maintains supervisor’s appointment schedules by planning and scheduling meetings. Prepares reports by collecting and analyzing information. Prepares and completes College, federal and state government records, reports, and surveys. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Welcomes guests and customers by greeting them in person or on the telephone and by answering or directing inquiries. Oversees correct distribution and disposition of notices, memoranda, directives, and related materials. Assists in monitoring budgets and prepares purchase orders. Prepares written responses to inquiries from staff and the general public for approval by the supervisor. Contributes to team effort by accomplishing related results as needed. Serves on College committees, as assigned. Coordinates refreshments and materials for activities and meetings include arranging room setup. Supervises student employees and/or coordinates volunteers. Performs other duties as assigned.   POSITION SPECIFIC RESPONSIBILITIES: Important responsibilities and duties may include, but are not limited to, the following: Assists in the development of instructor scheduling. Opens the Student Tutoring and Computer Lab (STC) each morning, assists with closing the STC as necessary. Coordinates the processing of curriculum materials for programs. Assists with checking faculty use of Simple Syllabus for course syllabi collection each semester. Administers and compiles data for student surveys for faculty evaluation process. Facilitates the cancelling of classes by calling affected students to assist in rearranging their course schedules. Serves as a front desk staff member of the Student Tutoring and Computer Lab. Resets student passwords and assists students with using MyHawkeye, Canvas and connecting to campus resources Schedules tutoring appointments and workshops. Coordinates function of the department in the absence of the Director Serves as building coordinator and manages electronic door locking system for building Assists the Director and NACEP Coordinator by collecting and organizing NACEP materials, scheduling meetings or training events, and preparing reports. QUALIFICATIONS: Associates degree and two years office experience or equivalent combination of education and experience to total 4 years. Minimum typing speed of 40 net words per minute. Demonstrated proficiency using all Microsoft Office and/or Google Suite programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated ability to work on multiple tasks and to work independently. Demonstrated aptitude to analyze and improve office procedures. Demonstrated ability to understand and follow complex oral and written directions. Demonstrated ability to work with and provide customer service for diverse populations (faculty, staff, students, and general public). Demonstrated administrative writing skills, reporting skills, scheduling, organization, time management, office equipment maintenance, travel logistics, and verbal communication skills.  EMPLOYMENT STATUS: Full time position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). WORKING CONDITIONS: Requires skills for succeeding in an office environment, using technology.  Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.  Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours.  During course of day, interact with student, faculty and staff in person, by telephone and computers. APPLICATION PROCEDURE: Complete online application at hawkeyecollege.edu/employment including a resume, 3 references with a minimum of 1 being a current/past supervisor and a cover letter addressing the following: Submit online application and all required materials by the deadline.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.  
Aug 17, 2021
Full time
JOB SUMMARY: This position provides support to the Hawkeye Community College Center for Learning and Academic Success and Transitional Programs area. This position is responsible for providing excellent customer service, maintains customer confidence and protects operational integrity by keeping information confidential, and provides support for a variety of special projects, committees, functions, and activities. This role is responsible for providing excellent customer service to students, staff, faculty and stakeholders. ESSENTIAL JOB FUNCTIONS: Important responsibilities and duties may include, but are not limited to, the following: Assists and maintains supervisor’s appointment schedules by planning and scheduling meetings. Prepares reports by collecting and analyzing information. Prepares and completes College, federal and state government records, reports, and surveys. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Welcomes guests and customers by greeting them in person or on the telephone and by answering or directing inquiries. Oversees correct distribution and disposition of notices, memoranda, directives, and related materials. Assists in monitoring budgets and prepares purchase orders. Prepares written responses to inquiries from staff and the general public for approval by the supervisor. Contributes to team effort by accomplishing related results as needed. Serves on College committees, as assigned. Coordinates refreshments and materials for activities and meetings include arranging room setup. Supervises student employees and/or coordinates volunteers. Performs other duties as assigned.   POSITION SPECIFIC RESPONSIBILITIES: Important responsibilities and duties may include, but are not limited to, the following: Assists in the development of instructor scheduling. Opens the Student Tutoring and Computer Lab (STC) each morning, assists with closing the STC as necessary. Coordinates the processing of curriculum materials for programs. Assists with checking faculty use of Simple Syllabus for course syllabi collection each semester. Administers and compiles data for student surveys for faculty evaluation process. Facilitates the cancelling of classes by calling affected students to assist in rearranging their course schedules. Serves as a front desk staff member of the Student Tutoring and Computer Lab. Resets student passwords and assists students with using MyHawkeye, Canvas and connecting to campus resources Schedules tutoring appointments and workshops. Coordinates function of the department in the absence of the Director Serves as building coordinator and manages electronic door locking system for building Assists the Director and NACEP Coordinator by collecting and organizing NACEP materials, scheduling meetings or training events, and preparing reports. QUALIFICATIONS: Associates degree and two years office experience or equivalent combination of education and experience to total 4 years. Minimum typing speed of 40 net words per minute. Demonstrated proficiency using all Microsoft Office and/or Google Suite programs. Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports. Demonstrated ability to work on multiple tasks and to work independently. Demonstrated aptitude to analyze and improve office procedures. Demonstrated ability to understand and follow complex oral and written directions. Demonstrated ability to work with and provide customer service for diverse populations (faculty, staff, students, and general public). Demonstrated administrative writing skills, reporting skills, scheduling, organization, time management, office equipment maintenance, travel logistics, and verbal communication skills.  EMPLOYMENT STATUS: Full time position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). WORKING CONDITIONS: Requires skills for succeeding in an office environment, using technology.  Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp.  Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours.  During course of day, interact with student, faculty and staff in person, by telephone and computers. APPLICATION PROCEDURE: Complete online application at hawkeyecollege.edu/employment including a resume, 3 references with a minimum of 1 being a current/past supervisor and a cover letter addressing the following: Submit online application and all required materials by the deadline.   Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.  
Hawkeye Community College
ADMINISTRATIVE ASSISTANT - VAN G MILLER ALC
Hawkeye Community College Waterloo, IA
JOB SUMMARY: This position provides support to the Hawke ye Community College  Adult Education and Literacy program, which includes English Language Learning ,  High School Completion, and Integrated Education and Training programs  at the Van G. Miller Adult Learning Center . This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public . This position  maintains customer confidence and protects operational integrity by keeping information confidential and provides support for a variety of special projects, committees, functions, and activities.   ESSENTIAL JOB FUNCTIONS:   Important responsibilities and duties may include, but are not limited to, the following: Maintains k nowledge of the English Language Learning (ELL) ,   High School Completion (HSC), and Integrated Education and Training (IET) programs. Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff. Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments. Enters data into the computer via word processing, spreadsheet, and various other computer applications. Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Reconciles receipts and cash ; s ends   it to the Business O ffice. Accurately completes requisitions, billing requests, purchase orders,   prin t shop orders, and maintenance work tickets. Records inventory of materials and supplies and orders as needed. Performs other duties as assigned. POSITION SPECIFIC RESPONSIBILITIES:   Important responsibilities and duties may include, but are not limited to, the following: Serves as a proctor in the Assessment Center and remote testing sessions. Assists with the student registration process, including data entry, maintaining logs, and preparing materials. Conducts textbook sales. Assists  with the student orientation  process, including data entry, maintaining logs, and preparing materials. Maintains partner agency referral records. Assists with the planning of the ELL Next Step  C eremony. Assists with the planning of the HSC  G raduation ceremony. Maintains a CASAS proctor certificate. Utilizes OnGuard – Lenel software to maintain badge access and door accessibility schedules. Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students   face-to-face and online. Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed. QUALIFICATIONS: Associates degree or equivalent and two years of office experience OR a combination of both totaling to 4 years.  Minimum typing speed of 40 net words per minute. Must be highly proficient using all Microsoft Office and/or Google programs. Knowledge of recordkeeping principles and practices and ability to prepare records and reports. Ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated commitment to customer service. Demonstrated organizational skills and time management. Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks. Demonstrated ability to communicate effectively both orally and in writing. Demonstrated ability to work with diverse student populations, including non-native speakers. Demonstrated ability to work effectively in a collaborative team atmosphere. Available to work a flexible schedule including Tuesday and Thursday evenings. PREFERENCES: Bachelor’s degree in business or related field. Experience with Adult Education and Literacy programs. Proficient in a language other than English EMPLOYMENT STATUS: Full time position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   WORKING CONDITIONS: Requires skills for succeeding in an office environment, using technology.  Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours.  During course of day, interact with student, faculty and staff in person, by telephone and computers.   APPLICATION PROCEDURE: Complete online application at  www.hawkeyecollege.edu/employment  including a resume, 3 references and a cover letter that briefly addresses: Your work experience with customer service and receptionist duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database). Your work experience related to handling confidential information Submit online application and all required materials by the deadline. Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.  
Jun 28, 2021
Full time
JOB SUMMARY: This position provides support to the Hawke ye Community College  Adult Education and Literacy program, which includes English Language Learning ,  High School Completion, and Integrated Education and Training programs  at the Van G. Miller Adult Learning Center . This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public . This position  maintains customer confidence and protects operational integrity by keeping information confidential and provides support for a variety of special projects, committees, functions, and activities.   ESSENTIAL JOB FUNCTIONS:   Important responsibilities and duties may include, but are not limited to, the following: Maintains k nowledge of the English Language Learning (ELL) ,   High School Completion (HSC), and Integrated Education and Training (IET) programs. Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff. Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments. Enters data into the computer via word processing, spreadsheet, and various other computer applications. Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines. Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records. Reconciles receipts and cash ; s ends   it to the Business O ffice. Accurately completes requisitions, billing requests, purchase orders,   prin t shop orders, and maintenance work tickets. Records inventory of materials and supplies and orders as needed. Performs other duties as assigned. POSITION SPECIFIC RESPONSIBILITIES:   Important responsibilities and duties may include, but are not limited to, the following: Serves as a proctor in the Assessment Center and remote testing sessions. Assists with the student registration process, including data entry, maintaining logs, and preparing materials. Conducts textbook sales. Assists  with the student orientation  process, including data entry, maintaining logs, and preparing materials. Maintains partner agency referral records. Assists with the planning of the ELL Next Step  C eremony. Assists with the planning of the HSC  G raduation ceremony. Maintains a CASAS proctor certificate. Utilizes OnGuard – Lenel software to maintain badge access and door accessibility schedules. Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students   face-to-face and online. Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed. QUALIFICATIONS: Associates degree or equivalent and two years of office experience OR a combination of both totaling to 4 years.  Minimum typing speed of 40 net words per minute. Must be highly proficient using all Microsoft Office and/or Google programs. Knowledge of recordkeeping principles and practices and ability to prepare records and reports. Ability to work with staff, students, business and government officials, and general public while projecting a positive professional image. Demonstrated commitment to customer service. Demonstrated organizational skills and time management. Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks. Demonstrated ability to communicate effectively both orally and in writing. Demonstrated ability to work with diverse student populations, including non-native speakers. Demonstrated ability to work effectively in a collaborative team atmosphere. Available to work a flexible schedule including Tuesday and Thursday evenings. PREFERENCES: Bachelor’s degree in business or related field. Experience with Adult Education and Literacy programs. Proficient in a language other than English EMPLOYMENT STATUS: Full time position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).   WORKING CONDITIONS: Requires skills for succeeding in an office environment, using technology.  Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting.  Sit, stand, bend, lift and move intermittently during working hours.  During course of day, interact with student, faculty and staff in person, by telephone and computers.   APPLICATION PROCEDURE: Complete online application at  www.hawkeyecollege.edu/employment  including a resume, 3 references and a cover letter that briefly addresses: Your work experience with customer service and receptionist duties. Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database). Your work experience related to handling confidential information Submit online application and all required materials by the deadline. Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices:  https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity .  The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email  equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email:  OCR.Chicago@ed.gov .  If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.  
Elon University
Coordinator of Annual Giving
Elon University Elon, NC
Elon University is currently accepting applications for a Coordinator of Annual Giving.  Over the last decade, Elon has dedicated resources to build robust alumni and parent engagement and annual fundraising programs, helping to foster participation rates that now keep pace with top national universities. Given Elon’s increasingly young alumni base, that translates from less than 4,000 alumni donors to 8,000 annually. Total undesignated and designated annual giving has grown from $4.5 million to $8.3 million during that time. With capacity built and a culture of engagement and philanthropy well-rooted, Elon’s Office of Annual Giving seeks a Coordinator to join a growing team committed to increasing fundraising and participation goals to advance Elon’s new ten-year strategic plan, Boldly Elon.  Reporting to the Assistant Director of Annual Giving, the Coordinator of Annual Giving leads a successful Student Outreach Program (Phonathon) as part of a team responsible for Elon University’s fund raising and donor participation goals. The Coordinator will manage all facets of the program including hiring, training, and motivating a large student team, assessing caller and program progress, and preparing daily program data and reports. Additionally, s/he will also have generalist duties related internal operations, customer service channels, data and reporting, project fulfillment, etc.  Bachelor’s degree required with a minimum of one year related experience preferably in a college or university calling center. The successful candidate must have excellent interpersonal skills and be able to work as part of a team in a service-oriented environment. Must be capable of managing and working with students in a group environment. Be able to manage, train, instruct, and inspire. Must possess initiative, be detail-oriented, efficient, and able to handle diversified tasks concurrently.  The position will remain open until filled.  Apply at https://elon.peopleadmin.com/postings/7673 .  Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.
May 18, 2021
Full time
Elon University is currently accepting applications for a Coordinator of Annual Giving.  Over the last decade, Elon has dedicated resources to build robust alumni and parent engagement and annual fundraising programs, helping to foster participation rates that now keep pace with top national universities. Given Elon’s increasingly young alumni base, that translates from less than 4,000 alumni donors to 8,000 annually. Total undesignated and designated annual giving has grown from $4.5 million to $8.3 million during that time. With capacity built and a culture of engagement and philanthropy well-rooted, Elon’s Office of Annual Giving seeks a Coordinator to join a growing team committed to increasing fundraising and participation goals to advance Elon’s new ten-year strategic plan, Boldly Elon.  Reporting to the Assistant Director of Annual Giving, the Coordinator of Annual Giving leads a successful Student Outreach Program (Phonathon) as part of a team responsible for Elon University’s fund raising and donor participation goals. The Coordinator will manage all facets of the program including hiring, training, and motivating a large student team, assessing caller and program progress, and preparing daily program data and reports. Additionally, s/he will also have generalist duties related internal operations, customer service channels, data and reporting, project fulfillment, etc.  Bachelor’s degree required with a minimum of one year related experience preferably in a college or university calling center. The successful candidate must have excellent interpersonal skills and be able to work as part of a team in a service-oriented environment. Must be capable of managing and working with students in a group environment. Be able to manage, train, instruct, and inspire. Must possess initiative, be detail-oriented, efficient, and able to handle diversified tasks concurrently.  The position will remain open until filled.  Apply at https://elon.peopleadmin.com/postings/7673 .  Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.
Elon University
Assistant Director of Campus Visit for Admissions
Elon University Elon, NC
Summary Of Position: The Assistant Director of Campus Visit for Admissions is responsible for the oversight and daily management of the tour guide program. Position includes support of the daily campus visit program through regular guest check-in / desk coverage, and providing information sessions. General admissions counselor responsibilities – limited recruitment travel, application review, and application decision making. Position requires weekend work. Education Requirements: Bachelor’s degree. Full Time/Part Time:   Full-Time Regular Length Of Experience: 1-3 years Essential Duties and Responsibilities: Tour Guide Management Schedules all tour guide responsibilities for daily tours, events, and special programs Develops and plans all tour guide training Conducts two annual hiring processes for new tour guides and new diversity ambassadors Conducts regular student meetings as part of new hire training Plans and executes new hire on-boarding training Oversees the tour guide manual - regular updates, printing, and distribution Approves all tour guide and student intern time-sheets Hires and supervises student interns for campus visit. Leads weekly student intern meeting Collaborates with the Assistant Director of Diversity Recruitment for the hiring and management of the Diversity Ambassador team as well as diversity trainings for all tour guides Collaborates with the Events Coordinator for guide needs for events Manages all tour guide communication and software (Welcome to College) Coordinates and schedules all group visits Campus Visit Support Weekly shifts in Nugent Atrium inside the Inman Admissions Welcome Center to support guest check in and tour guide management Regularly conducts admissions information sessions for prospective students and families As a member of the travel staff, supports some Saturday visits and Saturday events Recruitment Territory Management Supports general application review Provides support for recruitment travel Serves as the Counselor of the Day on a rotating basis (fall/winter only), responsible for taking and following up on incoming calls from prospective students, parents, and college counselors. Manages a personal expense report online via Elon’s procurement card site Other duties as assigned Additional Information: Elon has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon's more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe. Elon is the national leader in the U.S. News & World Report spotlight on academic programs that lead to student success. As a U.S. News top-100 National University, Elon is ranked #1 for study abroad, #2 for teaching excellence and #10 for innovation.
Apr 21, 2021
Full time
Summary Of Position: The Assistant Director of Campus Visit for Admissions is responsible for the oversight and daily management of the tour guide program. Position includes support of the daily campus visit program through regular guest check-in / desk coverage, and providing information sessions. General admissions counselor responsibilities – limited recruitment travel, application review, and application decision making. Position requires weekend work. Education Requirements: Bachelor’s degree. Full Time/Part Time:   Full-Time Regular Length Of Experience: 1-3 years Essential Duties and Responsibilities: Tour Guide Management Schedules all tour guide responsibilities for daily tours, events, and special programs Develops and plans all tour guide training Conducts two annual hiring processes for new tour guides and new diversity ambassadors Conducts regular student meetings as part of new hire training Plans and executes new hire on-boarding training Oversees the tour guide manual - regular updates, printing, and distribution Approves all tour guide and student intern time-sheets Hires and supervises student interns for campus visit. Leads weekly student intern meeting Collaborates with the Assistant Director of Diversity Recruitment for the hiring and management of the Diversity Ambassador team as well as diversity trainings for all tour guides Collaborates with the Events Coordinator for guide needs for events Manages all tour guide communication and software (Welcome to College) Coordinates and schedules all group visits Campus Visit Support Weekly shifts in Nugent Atrium inside the Inman Admissions Welcome Center to support guest check in and tour guide management Regularly conducts admissions information sessions for prospective students and families As a member of the travel staff, supports some Saturday visits and Saturday events Recruitment Territory Management Supports general application review Provides support for recruitment travel Serves as the Counselor of the Day on a rotating basis (fall/winter only), responsible for taking and following up on incoming calls from prospective students, parents, and college counselors. Manages a personal expense report online via Elon’s procurement card site Other duties as assigned Additional Information: Elon has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon's more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe. Elon is the national leader in the U.S. News & World Report spotlight on academic programs that lead to student success. As a U.S. News top-100 National University, Elon is ranked #1 for study abroad, #2 for teaching excellence and #10 for innovation.

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