Benefits Assistant

Job Description

The City of Naperville seeks a Benefits Assistant to provide administrative and clerical support to the Benefits area of the Human Resources Department.

The anticipated hiring range for this position is $23.7794 to $26.1573 per hour commensurate with credentials and experience. The Pay Grade for this position is N210. For additional information, click here. (Download PDF reader)

Duties

• Provide general information and guidance to employees and retirees with questions related to their benefits.
• Assist with the benefits phone line and email inbox, providing timely and professional support.
• Enter and update employee and retiree benefit information in the Tyler EERP system accurately. 
• Perform routine audits of health and life insurance data for retirees across various systems and vendors (including IMRF, Fire Pension, Police Pension, BCBS, and Benistar) to ensure accurate billing and enrollment.
• Create folders for retirement meetings.
• Generate monthly invoices for retirees enrolled in the Finance Billing option for health and life insurance. 
• Enter Benefit vendor invoices in the Tyler EERP system.
• Ensure the contract budget spreadsheet is regularly updated and accurately maintained. 
• Support the Benefits Manager in the annual budgeting process.
• Upload employee documents and records into the OnBase document management system.
• Manage life events, including active employee life events, dependents aging off the plan, and retirees turning 65.
• Conduct monthly audits to verify data accuracy and identify discrepancies. 
• Create and distribute Wellness posters as needed. Maintain Trumba calendar. 
• Provide support during annual Open Enrollment, including mailing materials, fielding questions, and assisting with Benefits Fair.
• Assemble new hire packets.
• Assist with facilitating New Employee Orientation with the benefits portion. 
• Provide backup support to the Benefits Specialist as needed.
• Provide backup administrative support to the HR Administrative Assistant as needed.
• Performs all other duties as assigned.

Qualifications

Required:

• High school diploma or equivalent and one to three years of experience providing administrative support in an HR capacity or department.
• Valid State of Illinois Driver’s License. 

Preferred:

• One to two years of Employee Benefits experience.

Additional Information

The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.

Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.

Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.

THE CITY OF NAPERVILLE IS AN E. O. E.

CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report

The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.