2 jobs found

SUMMARY Under the immediate supervision of the Senior Vice President, the Program Associate, Membership & Administration is primarily responsible for membership recruitment, retention, and database management. The Program Associate will also provide general membership and administration staffing support. This is an exempt position. Salary range for this position is $45,000 - $50,000 depending on experience. The position is located in the Partnership’s Washington, DC office. DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS • Handling all questions, information requests, and complaints regarding membership. • Processing membership applications, renewals, and resignations. • Maintaining and updating membership records. • Assisting with member communication activities. • Collecting data, tracking membership statistics, and preparing reports. • Developing and implementing strategies to recruit new members. • Coordinating with the accounting department to track membership revenue. • Assisting in preparing membership marketing calendar and materials. • Organizing events and activities for existing and prospective members. • Assist in setting annual benchmark goals for the budget and for the membership strategy. • Quarterly membership review and reporting. • Development, maintenance, and improvement of the membership database including input of records, list pulls and creating reports, and staff training, etc. • Coordinate membership initiatives with all departments. • Establishes the strategy and timeline for all membership mailings and email communications • Responsible for creating and implementing an internal direct mail and online package appeal for membership acquisition and upgrades, and annual fund appeals. • Draft all membership materials for approval, including thank you letters, renewals, web content, emails, appeals and special marketing materials as needed. Other Duties/Responsibilities • Assist with annual events registration and logistics • Assist in development and promotion of membership training, certification, and awards/scholarships programs • Budgeting and cost reconciliation. • Act as liaison with vendors as needed (phone, copier, fax, postage, IT). • Proofread/editing • Assist with coordination of efforts for office improvement. • Other duties as assigned by the Senior Vice President and Chief Executive Officer. SUPERVISORY RESPONSIBILITIES May at times supervise temporary employees and interns. QUALIFICATIONS To execute this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required: • Demonstrated experience in member management; use of a variety of AMS/CMS (membership database). • Ability to think strategically, anticipating future developments and planning accordingly; proactively identify issues and generate recommendations. • Superior organizational skills and attention to detail; ability to handle multiple tasks simultaneously and balance competing priorities; experience in planning multi-step projects and reaching milestones on time without sacrificing accuracy and quality. • Demonstrated writing and editing skills; effective verbal communication skills. • Takes initiative, demonstrates creativity, personable and has a high level of professionalism • Comfort working independently, as well as part of a team; proactively collaborate with other staff members and other stakeholders on relevant projects. • Knowledge of the principles of events management. • Knowledge of nonprofit and/or association operations and management. • Excellent interpersonal skills and high ethical standards. • Commitment to equity, inclusion, and diversity • Sensitivity to diverse cultures, races, and low-income family situations. Minimum two (2) years of experience in a membership coordination and/or event planning role for nonprofits or associations. Minimum four-year Bachelor of Arts or Sciences degree.

SUMMARY Under the immediate supervision of the Senior Vice President, the Senior Associate, Communications and Branding will work toward the aforementioned communications goal via the following objectives: 1. Increase the Partnership’s value to the Network by connecting agencies to the specific training, technical assistance, resources, and opportunities that are relevant to them. 2. Position the Community Action Partnership’s national office as an expert on poverty with a broad national reach to build the influence it needs to shape national debates. 3. Increase positioning cohesion between members to boost awareness of the Network as being a robust, on- the-ground force nationwide. 4. Strengthen the capacity of the Network to communicate about Community Action Agencies as trusted, effective community partners. 5. Build the Partnership’s internal capacity to communicate effectively. Position will work closely with leadership team as the communications partner on a variety of strategic initiatives including branding efforts done in collaboration with the Community Action network. This is a full-time position based in Washington, DC. Salary is $65,000 - $70,000 per year (plus benefits) based on experience. DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS Execute Strategic Communications Plan Produce a bi-annual Impact Report Develop and deploy campaign to promote Impact Report information Create and deploy editorial calendar Draft press releases Coordinate press contacts and press events Stay abreast of media coverage focused on poverty and economic opportunity and related issues; develop ideas for stories, newsletter content, white papers, etc. and draft content Stay abreast of media coverage of local Community Action Agencies and develop content on success stories to share on various communication platforms Consult with all staff on communication needs, platforms, and products Assist with branding efforts both internally to the Partnership and nationally with the Community Action Network. Attend meetings and events on behalf of the Partnership Compile Community Action news coverage for distribution and follow up on stories to develop ongoing bank of success stories Generate story ideas, write and edit articles Produce eNewsletters - responsible for both content and design, in coordination with Program Assistant Update agency website - responsible for content, graphics, pictures Develop and deploy social media content on various platforms including Facebook, Twitter, LinkedIn, YouTube, and Instagram, in coordination with Program Assistant Produce a Community Action Month Toolkit Other Duties and Responsibilities Provide communications as well as general and administrative support for the annual events. Performs all other duties as assigned by the Chief Executive Officer. SUPERVISORY RESPONSIBILITIES Will supervise the Program Assistant, Communications and Branding and, when available, communications and branding interns. QUALIFICATIONS Four-year Bachelor of Arts or Sciences degree in marketing, public relations, communications, journalism, or a related field of study preferred Graphic design and video experience a plus Previous experience with a nonprofit organization a plus Previous experience with an anti-poverty organization a plus Familiarity with Adobe InDesign, Adobe Photoshop, Adobe Spark, Adobe Premier Pro (or other video editing software) as well as Canva a plus Familiarity with Hootsuite or other social media management tools Familiarity with using Content Management Systems and HTML Candidate must be an exceptional writer who can demonstrate good judgment in communicating professionally and learning the style and tone of a nonprofit organization Sensitivity to diverse cultures, races, and low-income family situations. Commitment to high ethical practices. Ability to think creatively and be a key contributor to Partnership goals.