The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Accounting Specialist to provide complete, accurate, and timely payment to state approved vendors, balance daily money intake reports and prepare expenditure transaction processes for the preparation of data entry into the State Financial Management Application (SFMA). This position also coordinates the benefits enrollment, payroll deduction, information dissemination and problem solving/referral functions with the OHA Office of Financial Services. In addition, this position is responsible for the collection of revenue on Regulatory Operations Division penalties.
What you will do!
Prepare the cashier’s drawer; reconcile; prepare receipts and SFMA entries.
Review expenditure for accuracy and completeness; work with staff to correct errors.
Process NSF checks, including enter into database, notifies payee, prepares entry for SFMA and send to OFS.
Follow up with claimants, employees, and vendors to get missing information and to resolve problems/errors.
Set up payment plans, prepare and send promissory notes, track payments; review delinquent files for next step of legal action.
Review, process, and verify supply orders received from various state approved vendors. Process refunds and/or exchanges. Works with vendor to settle any discrepancies.
Initiates documents and collaborates with management team in reviewing new contracts; track and monitor current contracts.
Act as the Office’s payroll liaison pertaining to pay, direct deposit, work schedules, leave usage, pledged deductions, garnishments, insurance benefits and eligibility, etc.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits; OR
One year of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits AND at least 43 quarter (29 semester) credit hours from an accredited college, university, or vocational-technical school that includes 9 quarter (6 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2; OR
At least 94 quarter (62 semester) credit hours or an associate degree from an accredited college, university, or vocational-technical school that includes 12 quarter (8 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2 and may include any additional accounting courses with “accounting” in the title.
Training or experience must include using a computer to enter, update, or retrieve information.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156294
DEADLINE: 5/16/24
Salary Range: $3,776 - $5,232
May 08, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Accounting Specialist to provide complete, accurate, and timely payment to state approved vendors, balance daily money intake reports and prepare expenditure transaction processes for the preparation of data entry into the State Financial Management Application (SFMA). This position also coordinates the benefits enrollment, payroll deduction, information dissemination and problem solving/referral functions with the OHA Office of Financial Services. In addition, this position is responsible for the collection of revenue on Regulatory Operations Division penalties.
What you will do!
Prepare the cashier’s drawer; reconcile; prepare receipts and SFMA entries.
Review expenditure for accuracy and completeness; work with staff to correct errors.
Process NSF checks, including enter into database, notifies payee, prepares entry for SFMA and send to OFS.
Follow up with claimants, employees, and vendors to get missing information and to resolve problems/errors.
Set up payment plans, prepare and send promissory notes, track payments; review delinquent files for next step of legal action.
Review, process, and verify supply orders received from various state approved vendors. Process refunds and/or exchanges. Works with vendor to settle any discrepancies.
Initiates documents and collaborates with management team in reviewing new contracts; track and monitor current contracts.
Act as the Office’s payroll liaison pertaining to pay, direct deposit, work schedules, leave usage, pledged deductions, garnishments, insurance benefits and eligibility, etc.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. The primary work location is located at 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits; OR
One year of experience calculating, recording, and maintaining accounting information that must include coding transactions and checking them for propriety, balancing, and resolving discrepancies in computer edits AND at least 43 quarter (29 semester) credit hours from an accredited college, university, or vocational-technical school that includes 9 quarter (6 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2; OR
At least 94 quarter (62 semester) credit hours or an associate degree from an accredited college, university, or vocational-technical school that includes 12 quarter (8 semester) credit hours in accounting. Credit hours must include introductory level accounting courses 1 and 2 and may include any additional accounting courses with “accounting” in the title.
Training or experience must include using a computer to enter, update, or retrieve information.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Ability to communicate clearly, both verbally and in writing.
Must be able to multi-task in a fast-paced environment.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-156294
DEADLINE: 5/16/24
Salary Range: $3,776 - $5,232
Keeping Washington Clean and Evergreen The Training Team within the Department of Ecology's Human Resources Office is looking to fill a Human Resource Training Consultant – LMS Administrator (Human Resource Consultant 3) position. This position is located in our Headquarters Office in Lacey, WA. Upon hire, you must live within a commutable distance from the duty station. In this role, you will have the opportunity to collaborate with experts in diversity, equity, inclusion, and respect (DEIR), to help improve opportunities for Ecology’s workforce to learn and grow. You will use your expertise in learning and development to gather feedback, identify needs, assess training, and provide training consultation to others. This role includes the chance to grow your skills in:
Collaborating with and facilitating matrix groups
Providing learning and development services and training consultation
Contracting and procuring services
Administering a learning management system, and
Continually learning about a broad range of DEIR-related topics.
Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure a safe work environment and recruit great talent to achieve Ecology's Mission. Ecology’s Core Training Team is here to:
Be connected to the employees we serve.
Continually improve our training and development services based on feedback.
Deliver customized training solutions based on business needs.
Tele-work options for this position: This position will be eligible for up to a 90% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled; we will review applications on May 07, 2024. In order to be considered, please submit an application on or before May 06, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date. Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to meet our agency mission.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
In this role, you will help increase and improve the learning opportunities available to Ecology’s workforce in topics related to diversity, equity, inclusion, and respect (DEIR). You will do this by bringing your expertise in learning and development to collaborate with experts in DEIR, to help identify Ecology’s workforce needs and the best ways to meet those needs. Challenges may include hearing tough feedback, balancing diverse opinions, and ensuring inclusion of key interested parties; opportunities include growing in your own learning and helping our workforce to grow as well, to cocreate a workplace where all belong. What you will do:
Align all work with Ecology’s strategic efforts in DEIR, pro-equity anti-racism, accessibility, belonging, restorative justice, environmental justice, and other related efforts, such as the work of Ecology’s DEIR Design Team.
Create and support multiple channels for gathering feedback from DEIR subject matter experts and key interested parties, including convening a Learning and Development Advisory Group.
Identify potential learning opportunities to meet Ecology’s business needs and facilitate evaluation and piloting of those opportunities.
Provide consultation to Ecology’s workforce at all levels about training operations, opportunities, and services.
Administer a portfolio of learning and development opportunities, from contract development to invoice approval, to support Ecology’s strategic efforts in DEIR.
Administer Ecology’s learning management system, the Washington State Learning Center, in support of this work.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify.
A total of six years of combined experience and/or education as detailed below:
Experience: In broad-based professional learning and development that includes some or all of the following:
Facilitating, leading, or coordinating the work of groups involving multiple and divergent needs or positions, or involving cross-functional or matrix groups (groups not sharing a common reporting structure), toward a common goal.
Providing consultation to employees, managers, supervisors, and executives on services such as: organizational development; employee training and development; employee orientation and onboarding; diversity, equity, inclusion, and respect; career counseling; employee relations; and workforce planning.
Identifying, researching, and assessing training content.
Developing training, tools, job aids and checklists, based on business need and customer feedback.
Facilitating workshops, trainings, meetings, and forums.
Presenting material and training using multiple modalities.
Applying Adult Learning Theory to all stages of learning and development work.
Education: Involving a major study in human resources, education, leadership development, organizational development, DEIR, business, public administration, social or behavioral sciences, or another related field.
All experience and education combinations that meet the requirements for this position at the Human Resource Consultant 3 level:
Possible Combinations
College credit hours or degree - as listed above.
Years of required experience – as listed above.
Combination 1
No college credit hours or degree.
6 years of experience.
Combination 2
30-59 semester or 45-89 quarter credits.
5 years of experience.
Combination 3
60-89 semester or 90-134 quarter credits (AA degree).
4 years of experience.
Combination 4
90-119 semester or 135-179 quarter credits.
3 years of experience.
Combination 5
A Bachelor's Degree or above.
2 years of experience.
Desired Qualifications:
We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience:
Conducting needs assessments.
Using and administering learning systems (LMS), preferably within Washington State government.
Using web-based content and collaboration tools such as SharePoint.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Audrey Pitchford at Audrey.Pitchford@ecy.wa.gov Please do not contact Audrey to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, we invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 . Note: This recruitment may be used to fill other positions of the same job classification across the agency.
Apr 29, 2024
Full time
Keeping Washington Clean and Evergreen The Training Team within the Department of Ecology's Human Resources Office is looking to fill a Human Resource Training Consultant – LMS Administrator (Human Resource Consultant 3) position. This position is located in our Headquarters Office in Lacey, WA. Upon hire, you must live within a commutable distance from the duty station. In this role, you will have the opportunity to collaborate with experts in diversity, equity, inclusion, and respect (DEIR), to help improve opportunities for Ecology’s workforce to learn and grow. You will use your expertise in learning and development to gather feedback, identify needs, assess training, and provide training consultation to others. This role includes the chance to grow your skills in:
Collaborating with and facilitating matrix groups
Providing learning and development services and training consultation
Contracting and procuring services
Administering a learning management system, and
Continually learning about a broad range of DEIR-related topics.
Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure a safe work environment and recruit great talent to achieve Ecology's Mission. Ecology’s Core Training Team is here to:
Be connected to the employees we serve.
Continually improve our training and development services based on feedback.
Deliver customized training solutions based on business needs.
Tele-work options for this position: This position will be eligible for up to a 90% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled; we will review applications on May 07, 2024. In order to be considered, please submit an application on or before May 06, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date. Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to meet our agency mission.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
In this role, you will help increase and improve the learning opportunities available to Ecology’s workforce in topics related to diversity, equity, inclusion, and respect (DEIR). You will do this by bringing your expertise in learning and development to collaborate with experts in DEIR, to help identify Ecology’s workforce needs and the best ways to meet those needs. Challenges may include hearing tough feedback, balancing diverse opinions, and ensuring inclusion of key interested parties; opportunities include growing in your own learning and helping our workforce to grow as well, to cocreate a workplace where all belong. What you will do:
Align all work with Ecology’s strategic efforts in DEIR, pro-equity anti-racism, accessibility, belonging, restorative justice, environmental justice, and other related efforts, such as the work of Ecology’s DEIR Design Team.
Create and support multiple channels for gathering feedback from DEIR subject matter experts and key interested parties, including convening a Learning and Development Advisory Group.
Identify potential learning opportunities to meet Ecology’s business needs and facilitate evaluation and piloting of those opportunities.
Provide consultation to Ecology’s workforce at all levels about training operations, opportunities, and services.
Administer a portfolio of learning and development opportunities, from contract development to invoice approval, to support Ecology’s strategic efforts in DEIR.
Administer Ecology’s learning management system, the Washington State Learning Center, in support of this work.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify.
A total of six years of combined experience and/or education as detailed below:
Experience: In broad-based professional learning and development that includes some or all of the following:
Facilitating, leading, or coordinating the work of groups involving multiple and divergent needs or positions, or involving cross-functional or matrix groups (groups not sharing a common reporting structure), toward a common goal.
Providing consultation to employees, managers, supervisors, and executives on services such as: organizational development; employee training and development; employee orientation and onboarding; diversity, equity, inclusion, and respect; career counseling; employee relations; and workforce planning.
Identifying, researching, and assessing training content.
Developing training, tools, job aids and checklists, based on business need and customer feedback.
Facilitating workshops, trainings, meetings, and forums.
Presenting material and training using multiple modalities.
Applying Adult Learning Theory to all stages of learning and development work.
Education: Involving a major study in human resources, education, leadership development, organizational development, DEIR, business, public administration, social or behavioral sciences, or another related field.
All experience and education combinations that meet the requirements for this position at the Human Resource Consultant 3 level:
Possible Combinations
College credit hours or degree - as listed above.
Years of required experience – as listed above.
Combination 1
No college credit hours or degree.
6 years of experience.
Combination 2
30-59 semester or 45-89 quarter credits.
5 years of experience.
Combination 3
60-89 semester or 90-134 quarter credits (AA degree).
4 years of experience.
Combination 4
90-119 semester or 135-179 quarter credits.
3 years of experience.
Combination 5
A Bachelor's Degree or above.
2 years of experience.
Desired Qualifications:
We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience:
Conducting needs assessments.
Using and administering learning systems (LMS), preferably within Washington State government.
Using web-based content and collaboration tools such as SharePoint.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Audrey Pitchford at Audrey.Pitchford@ecy.wa.gov Please do not contact Audrey to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, we invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 . Note: This recruitment may be used to fill other positions of the same job classification across the agency.
Follow the link below to apply directly on the STERIS website:
https://careers.steris.com/job/South-Plainfield-Industrial-Technician-Maintenance-NJ-07080/1150675800/
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
$3,000 sign and stay bonus
About us:
At STERIS Applied Sterilization Technologies (AST), We are One Team with One Goal. Through a network of nearly 60 facilities globally, STERIS AST has been committed to patient safety by providing contract sterilization services to the medical device, pharmaceutical, consumer, and industrial communities for over 50 years. Our sterilization services ensure the safety of those who use these products, including our families, our friends, and ourselves.
Annual merit bonus and incentive plans are also offered. This position works Wednesday 12 pm – 6 pm and Thursday - Saturday 6 am – 6 pm and offers overtime potential based on business needs. Pay starts at $30 per hour with the opportunity to earn more based on experience.
What you will do with us:
Optimizes processing and reduces downtime by performing predictive and preventative maintenance on all equipment, machinery and facility buildings; participating in the installation of new equipment as required.
Contributes to maintaining a safe, secure and clean workplace by conducting the daily, weekly, quarterly and semi-annual safety/maintenance inspections according to pre-established guidelines and schedules; completes related paperwork in a timely and accurate manner to GMP standards.
Contributes to production efficiency by responding to maintenance calls on a 24 hour 7 days per week basis as assigned, rotating on-call responsibility, investigates reason for call in, and either repairs or defers action for immediate supervisor decision; maintaining a spare parts program.
Maintains building climate by installing, repairing and servicing ventilation, heat and air conditioning systems.
Complies with all environmental requirements for waste.
Maintains facility lighting by installing and repairing wiring and fixtures.
Monitors production efficiency by maintaining and analyzing a production downtime record.
Ensures employee safety by adhering to all Lock-out, Tag out procedures; following the MSDS safety procedures when using chemicals.
Strives for continuous improvement by analyzing new or alternative ways to improve operations; incorporates staff recommendations into analysis; responds to audit activities in a constructive manner and uses findings to improve operations where possible.
Maintains mechanical and technical skills knowledge and abilities by attending workshops, reviews trade publications and participates in training others to conduct minor, basic repairs to equipment, machinery, etc. Completes any training deficiency as noted.
What you will do with us - cont'd:
Successfully meets the requirements of irradiator operator.
Successfully completes electrical and OSHA classes as demonstrated through hands on task demonstration and written test.
Utilizes and updates spare part practices/policies/systems.
Completes other certifications, i.e., forklift, welding, boiler, pesticide applicator, as identified by operator licenses/permits.
May be required to provide tools according to local policy.
Utilizes computer to complete work orders, forms, training, etc.
Contributes in a team effort by performing according to the guidelines outlined in the STERIS Code of Business Conduct, the GMP and other directives; supports the directives and decisions of higher level management; accomplishes other duties as assigned.
Provides protection to employees by promoting and issuing monitoring devices in hazard areas as required by safety rules. Complies with and promotes all hot work requirements.
Supports the Isomedix business imperatives of Growth, Operational Excellence, Leadership Excellence and Customer Focus, by acting with integrity, treating everyone with mutual respect, exhibiting a genuine commitment to the success of all employees, and delivering satisfaction to our Customers through teamwork, innovation and continuous improvement; this will be accomplished while acting safely and is defined as "The STERIS Way."
Exhibits a commitment to the Isomedix shared values of Customer Satisfaction and Continuous Improvement through ensuring defect-free workmanship, assisting others to meet the Customer’s needs, searching for efficient and effective ways to reduce waste, being active and accountable for Customer satisfaction, and satisfying the Customer’s needs with a sense of urgency.
How you will learn your role:
Review work instructions along with vital policies and procedures
Take part in on-the-job training, overseen by your Hiring Manager
Demonstrate ability to meet the requirements of the job
Education Degree
High School Diploma or GED
Apr 28, 2024
Full time
Follow the link below to apply directly on the STERIS website:
https://careers.steris.com/job/South-Plainfield-Industrial-Technician-Maintenance-NJ-07080/1150675800/
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
$3,000 sign and stay bonus
About us:
At STERIS Applied Sterilization Technologies (AST), We are One Team with One Goal. Through a network of nearly 60 facilities globally, STERIS AST has been committed to patient safety by providing contract sterilization services to the medical device, pharmaceutical, consumer, and industrial communities for over 50 years. Our sterilization services ensure the safety of those who use these products, including our families, our friends, and ourselves.
Annual merit bonus and incentive plans are also offered. This position works Wednesday 12 pm – 6 pm and Thursday - Saturday 6 am – 6 pm and offers overtime potential based on business needs. Pay starts at $30 per hour with the opportunity to earn more based on experience.
What you will do with us:
Optimizes processing and reduces downtime by performing predictive and preventative maintenance on all equipment, machinery and facility buildings; participating in the installation of new equipment as required.
Contributes to maintaining a safe, secure and clean workplace by conducting the daily, weekly, quarterly and semi-annual safety/maintenance inspections according to pre-established guidelines and schedules; completes related paperwork in a timely and accurate manner to GMP standards.
Contributes to production efficiency by responding to maintenance calls on a 24 hour 7 days per week basis as assigned, rotating on-call responsibility, investigates reason for call in, and either repairs or defers action for immediate supervisor decision; maintaining a spare parts program.
Maintains building climate by installing, repairing and servicing ventilation, heat and air conditioning systems.
Complies with all environmental requirements for waste.
Maintains facility lighting by installing and repairing wiring and fixtures.
Monitors production efficiency by maintaining and analyzing a production downtime record.
Ensures employee safety by adhering to all Lock-out, Tag out procedures; following the MSDS safety procedures when using chemicals.
Strives for continuous improvement by analyzing new or alternative ways to improve operations; incorporates staff recommendations into analysis; responds to audit activities in a constructive manner and uses findings to improve operations where possible.
Maintains mechanical and technical skills knowledge and abilities by attending workshops, reviews trade publications and participates in training others to conduct minor, basic repairs to equipment, machinery, etc. Completes any training deficiency as noted.
What you will do with us - cont'd:
Successfully meets the requirements of irradiator operator.
Successfully completes electrical and OSHA classes as demonstrated through hands on task demonstration and written test.
Utilizes and updates spare part practices/policies/systems.
Completes other certifications, i.e., forklift, welding, boiler, pesticide applicator, as identified by operator licenses/permits.
May be required to provide tools according to local policy.
Utilizes computer to complete work orders, forms, training, etc.
Contributes in a team effort by performing according to the guidelines outlined in the STERIS Code of Business Conduct, the GMP and other directives; supports the directives and decisions of higher level management; accomplishes other duties as assigned.
Provides protection to employees by promoting and issuing monitoring devices in hazard areas as required by safety rules. Complies with and promotes all hot work requirements.
Supports the Isomedix business imperatives of Growth, Operational Excellence, Leadership Excellence and Customer Focus, by acting with integrity, treating everyone with mutual respect, exhibiting a genuine commitment to the success of all employees, and delivering satisfaction to our Customers through teamwork, innovation and continuous improvement; this will be accomplished while acting safely and is defined as "The STERIS Way."
Exhibits a commitment to the Isomedix shared values of Customer Satisfaction and Continuous Improvement through ensuring defect-free workmanship, assisting others to meet the Customer’s needs, searching for efficient and effective ways to reduce waste, being active and accountable for Customer satisfaction, and satisfying the Customer’s needs with a sense of urgency.
How you will learn your role:
Review work instructions along with vital policies and procedures
Take part in on-the-job training, overseen by your Hiring Manager
Demonstrate ability to meet the requirements of the job
Education Degree
High School Diploma or GED
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire multiple Emergency Communications Supervisors in the Police Services Division of the Sparks Police Department.
If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST.
Civil Service Testing: Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION
Under limited supervision, perform technical and complex tasks for emergency public safety dispatching service, and plan. assign, review, and supervise assigned staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the emergency communications series.
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience :
Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience as a public safety communications dispatcher.
or
High School Diploma or equivalent and five (5) years of experience as a public safety communications dispatcher with at least two (2) years’ experience with a law enforcement agency.
Licenses and Certificates :
Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Must obtain within six (6) months of hire and maintain throughout employment, a valid EFD certification.
Must obtain within twelve (12) months of hire and maintain throughout employment, a valid EFD-Q certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
Plan, prioritize, assign, supervise, review and participate in the work of staff, who are responsible for providing public safety dispatch services on an assigned shift. Complete timecards and performance evaluations. Initiate appropriate action to remedy staff deficiencies including but not limited to counseling, training, problem solving, and documentation. Participate in implementing discipline, notably performance documentation and verbal reprimands for minor policy and procedural violations. Monitor work activities to ensure quality and compliance within established policies and procedures. Participate in policy, procedure and existing standard development, recommendations, updates, and improvements. Assist in the implementation of approved policies, procedures, goals, and objectives. Interpret and explain policies and procedures. Schedule effective twenty-four (24) hour dispatch center operations. Establish schedules and methods for providing public safety dispatch services. Identify resource needs, review needs with appropriate management staff and allocate resources accordingly. Simultaneously perform the most complex duties of an Emergency Communications Dispatcher and public safety dispatching functions. Work under pressure, exercise good judgment and make sound decisions in emergency situations. Dispatch police and fire units to emergency or non-emergency locations, handling 911 and non-emergency phone calls and entering calls for service. Mange incoming phones which include 911 capable lines, texting to 911, TDD and secret witness text. Monitor dispatch and incoming calls to assure courteous, expeditious handling and good communication techniques. Assist employees and the public in difficult situations as needed. Enter, update, and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles, and other information as needed. Testify in court regarding actions related to events as required. Communicate clearly and concisely, both orally and in writing. Maintain contact with all public safety units on assignment. Monitor status and location of field units. Establish and maintain a daily log of all field calls and units dispatched. Track money packs taken in a robbery in appropriate electronic system and communicate with other agencies and officers on the street by appropriate electronic systems. Operate radio transmitting equipment, the computer aided dispatch (CAD) system and take command of critical incidents. Monitor the police department alarms, cameras, and records computer systems. Participate in the recruiting and hiring process. Select, supervise, train, and evaluate staff. Coordinate, implement, evaluate and conduct public safety dispatch training programs, training program participants and assign participants to appropriate dispatch positions. Perform other duties which may be assigned. Knowledge, Skills and Abilities :
Knowledge of federal, state, and local laws, codes and regulations related to the work
Knowledge of operations, services and activities of a public safety dispatch center including computer aided dispatch, TDD and 911 systems and radio equipment
Knowledge of methods and techniques of computer aided dispatch and NCIC operations
Knowledge of complex principles and practices of providing public safety dispatch and emergency communication services
Knowledge of principles of supervision, training, and performance management
Knowledge of principles and practices of effective customer service
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines.
Ability to establish and maintain effective, cooperative working relationships with those contacted in the course of work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands : Requires ability to remain seated for prolonged periods of time with extensive use of computer keyboard and multiple monitors. Visual acuity for reading computer screens and maps. Ability to cope under emergency or stressful situations. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of dispatchers
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
Must pass an audio and visual examination
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 26, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire multiple Emergency Communications Supervisors in the Police Services Division of the Sparks Police Department.
If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer This position will close on Thursday, May 9, 2024 at 4:00 PM pacific time, OR when the first 25 qualified applications have been received by Human Resources, WHICHEVER COMES FIRST.
Civil Service Testing: Candidates who meet the minimum qualifications will be invited to participate in an Oral Board exam tentatively scheduled the week of May 20, 2024. Candidates will be notified via email of the exact examination date, time and location. DESCRIPTION
Under limited supervision, perform technical and complex tasks for emergency public safety dispatching service, and plan. assign, review, and supervise assigned staff. DISTINGUISHING CHARACTERISTICS This is the supervisory level in the emergency communications series.
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience :
Associate’s degree in business administration, public administration, criminal justice or a related field and three (3) years of experience as a public safety communications dispatcher.
or
High School Diploma or equivalent and five (5) years of experience as a public safety communications dispatcher with at least two (2) years’ experience with a law enforcement agency.
Licenses and Certificates :
Must obtain within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Must obtain within six (6) months of hire and maintain throughout employment, a valid EFD certification.
Must obtain within twelve (12) months of hire and maintain throughout employment, a valid EFD-Q certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
Plan, prioritize, assign, supervise, review and participate in the work of staff, who are responsible for providing public safety dispatch services on an assigned shift. Complete timecards and performance evaluations. Initiate appropriate action to remedy staff deficiencies including but not limited to counseling, training, problem solving, and documentation. Participate in implementing discipline, notably performance documentation and verbal reprimands for minor policy and procedural violations. Monitor work activities to ensure quality and compliance within established policies and procedures. Participate in policy, procedure and existing standard development, recommendations, updates, and improvements. Assist in the implementation of approved policies, procedures, goals, and objectives. Interpret and explain policies and procedures. Schedule effective twenty-four (24) hour dispatch center operations. Establish schedules and methods for providing public safety dispatch services. Identify resource needs, review needs with appropriate management staff and allocate resources accordingly. Simultaneously perform the most complex duties of an Emergency Communications Dispatcher and public safety dispatching functions. Work under pressure, exercise good judgment and make sound decisions in emergency situations. Dispatch police and fire units to emergency or non-emergency locations, handling 911 and non-emergency phone calls and entering calls for service. Mange incoming phones which include 911 capable lines, texting to 911, TDD and secret witness text. Monitor dispatch and incoming calls to assure courteous, expeditious handling and good communication techniques. Assist employees and the public in difficult situations as needed. Enter, update, and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles, and other information as needed. Testify in court regarding actions related to events as required. Communicate clearly and concisely, both orally and in writing. Maintain contact with all public safety units on assignment. Monitor status and location of field units. Establish and maintain a daily log of all field calls and units dispatched. Track money packs taken in a robbery in appropriate electronic system and communicate with other agencies and officers on the street by appropriate electronic systems. Operate radio transmitting equipment, the computer aided dispatch (CAD) system and take command of critical incidents. Monitor the police department alarms, cameras, and records computer systems. Participate in the recruiting and hiring process. Select, supervise, train, and evaluate staff. Coordinate, implement, evaluate and conduct public safety dispatch training programs, training program participants and assign participants to appropriate dispatch positions. Perform other duties which may be assigned. Knowledge, Skills and Abilities :
Knowledge of federal, state, and local laws, codes and regulations related to the work
Knowledge of operations, services and activities of a public safety dispatch center including computer aided dispatch, TDD and 911 systems and radio equipment
Knowledge of methods and techniques of computer aided dispatch and NCIC operations
Knowledge of complex principles and practices of providing public safety dispatch and emergency communication services
Knowledge of principles of supervision, training, and performance management
Knowledge of principles and practices of effective customer service
Knowledge of and ability to correctly use the English language in spelling, grammar, and punctuation
Knowledge of and ability to follow confidentiality rules and procedures and maintain confidentiality with highly sensitive matters
Ability to read and interpret rules, policies, and procedures
Ability to solve problems and find solutions
Ability to compose routine correspondence from brief instructions
Ability to use computer software and applications related to the work including but not limited to, Microsoft Office
Ability to use initiative and sound independent judgment within procedural guidelines.
Ability to establish and maintain effective, cooperative working relationships with those contacted in the course of work
Ability to have direct and tough conversations as needed
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust
Ability to train others in work procedures
Physical Demands : Requires ability to remain seated for prolonged periods of time with extensive use of computer keyboard and multiple monitors. Visual acuity for reading computer screens and maps. Ability to cope under emergency or stressful situations. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Police Services Manager
Supervision exercised: Supervise the work of dispatchers
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
Must pass an audio and visual examination
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
The Ideal Candidate: The City's Information Technology Division is looking for an individual with a strong background in forensic lab practices and procedures, knowledge of evidence handling in a legal setting or law office, knowledge of discovery rules and/or rules of civil discovery and with the experience and ability to testify as an expert witness. This individual will work with City staff such as but not limited to the City Attorney's Office and City Clerk's office to perform work in support of the City's electronic discovery and public records needs. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NO T attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
While this position is open until 09/30/2024, depending on qualified candidates, multiple application review dates may occur sooner. The posting may be extended or close without notice if a sufficient number of applications are received and a hiring decision can be made before then. Therefore, individuals are encouraged to apply immediately. Only complete applications will be reviewed for minimum qualifications. The first review of applications will happen by May 7, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Forensic Data Analyst I
Under direct supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Forensic Data Analyst series.
Forensic Data Analyst II Under limited supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Information Technology Forensic Data Analyst series. This class is distinguished from the Forensic Data Analyst I by performing extensive data analysis and recovery with a high degree of independence.
Qualifications:
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Forensic Data Analyst I
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and one (1) year of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, Network + and Security + certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Forensic Data Analyst II
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and three (3) years of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain at time of hire and maintain throughout employment, Network+ and Security+ certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Examples of Essential Duties: Forensic Data Analyst I Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by City staff and conduct security assessments and exams on compromised computers and servers. Serve on various City committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Work with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of rules of discovery and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Forensic Data Analyst II Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by city staff and conduct security assessments and exams on compromised computers and servers. Serve on various city committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Works with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of discovery rules and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information:You are required to submit any required documents as requested above, at time of application for further consideration. Failure to submit the required and/or requested information may result in rejection of your application. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 23, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
The Ideal Candidate: The City's Information Technology Division is looking for an individual with a strong background in forensic lab practices and procedures, knowledge of evidence handling in a legal setting or law office, knowledge of discovery rules and/or rules of civil discovery and with the experience and ability to testify as an expert witness. This individual will work with City staff such as but not limited to the City Attorney's Office and City Clerk's office to perform work in support of the City's electronic discovery and public records needs. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NO T attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
While this position is open until 09/30/2024, depending on qualified candidates, multiple application review dates may occur sooner. The posting may be extended or close without notice if a sufficient number of applications are received and a hiring decision can be made before then. Therefore, individuals are encouraged to apply immediately. Only complete applications will be reviewed for minimum qualifications. The first review of applications will happen by May 7, 2024. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Forensic Data Analyst I
Under direct supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Forensic Data Analyst series.
Forensic Data Analyst II Under limited supervision, responsible for processing electronic discovery, public records analysis, data recovery, and forensic investigations. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Information Technology Forensic Data Analyst series. This class is distinguished from the Forensic Data Analyst I by performing extensive data analysis and recovery with a high degree of independence.
Qualifications:
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Forensic Data Analyst I
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and one (1) year of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain within six (6) months of hire and maintain throughout employment, Network + and Security + certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Forensic Data Analyst II
Education and Experience : Bachelor's Degree with major course work in computer science, information security or a related field and three (3) years of technical experience working in cybersecurity and/or data analysis. OR equivalent combination of education and experience. Licenses and Certificates : Must obtain within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must obtain at time of hire and maintain throughout employment, Network+ and Security+ certifications. Must obtain within six (6) months of hire and maintain throughout employment, Incident Command System (ICS) 100/200.
Examples of Essential Duties: Forensic Data Analyst I Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by City staff and conduct security assessments and exams on compromised computers and servers. Serve on various City committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Work with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of rules of discovery and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Forensic Data Analyst II Work with City staff to perform regular and extensive data recovery and analysis functions in support of a variety of needs including but not limited to the City’s electronic discovery and public records needs, public records analysis, data recovery operations and forensic investigations. Assist the Security Administrator with the ongoing development of the City’s overall security platforms in relation to industry standard forensic practices, forensic data investigation, analysis, and recovery efforts in response to cybersecurity events. Maintain confidentiality handling highly sensitive and confidential matters and materials. Extract data using native tools and computer forensic tools from systems such as but not limited to Office 365, network shares, SQL databases, Windows servers, Windows desktops, and Linux systems. Conduct live analysis on networks, and multiple platforms. Provide subject matter expertise on data forensics by maintaining current technical knowledge and trends, industry best practices, and City policies and procedures related to the work. Review publications, attend trainings and workshops. Testify to authenticate records or as an expert witness as needed. Prepare operational documentation for use by city staff and conduct security assessments and exams on compromised computers and servers. Serve on various city committees and serves as a liaison with outside consultants, vendors and peer institution groups as needed. Works with internal customers and peer organizations to perform research, testing, evaluation and implementation of enterprise servers and systems. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of discovery rules and/or rules of civil discovery
Knowledge of forensic lab practices and procedures and evidence handling
Knowledge of Active Directory, LDAP and Single Sign-On including support services and technologies such as but not limited to DNS, DHCP, Group Policy, OU structures and security delegation models
Knowledge of computer security procedures and best practices
Knowledge of basic accounting, statistical, business administration and office procedures
Knowledge of and ability to use computer applications, related software, and operating systems such as but not limited to Windows servers and desktops, macOS, iOS, Android, Linux and UNIX, Office 365, network shares, SQL databases, and native and computer forensic tools such as Exterro
Ability to understand and follow oral and written directions
Ability to organize and prioritize work schedule and handle multiple priorities, projects, and complex tasks
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing, maintain accurate logs and records
Ability to establish and maintain effective relationships with those contacted during work
Ability to follow and maintain confidentiality
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight frequently and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes and controlled environments. SUPPLEMENTAL JOB POSTING INFORMATION
This position is Exempt under FLSA guidelines
This position is at-will and exempt from the Regulations of the Civil Service Commission
This position reports to the Information Technology Manager
Supervision exercised: None. May act as the Information Technology Security Administrator
Irregularities in the work schedule are expected and occur on a regular basis
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information:You are required to submit any required documents as requested above, at time of application for further consideration. Failure to submit the required and/or requested information may result in rejection of your application. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
The Oregon Health Authority (OHA), Public Health Division (PHD), Immunization section in Portland, Oregon is recruiting for a Communications Manager to lead program wide efforts to plan, design and execute a strategic communication plan for the Oregon Immunization Program, to focus on three primary areas: Creation of a portfolio of talking points and informational briefs on immunization topics for program staff, providers and the public; assistance with creation and implementation of agency marketing and educational campaigns; web site strategy development and coordination, and developing materials to implement trainings and additional projects within the Oregon Immunization Program.
The Oregon Health Authority strategic goal is to end all health inequities by 2030.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
What will you do? As a Communications Manager , you will perform the following duties:
Collaborate with OHA Communications team and other agency leadership in all immunization communication activities.
Coordinate, design and update immunization marketing (social and otherwise) campaigns, including promoting vaccine confidence and highlighting equitable and accessible services. Campaign development will include comprehensive social marketing techniques with input from Immunization Program management team, agency communications staff and leadership, local health department representation, Tribes, underserved communities, corporate and community partners, and other stakeholder groups.
Train and work with the CDC’s Vaccine Demand Strategy team to learn and promote the latest vaccine promotion strategies.
Participate as a member of the agency’s management team, collaborating to lead program planning, support staff, and drive equity initiatives.
This position is a full-time, permanent, management services-managerial position.
Working conditions: This work may be conducted remotely with full access to needed operating systems but will be required to work in office on occasion and needs to be willing to drive to the Portland State Office Building. Employees who live outside of the Portland Metropolitan area are highly valued for their experiences and knowledge of rural health. Employee may be required to work evenings or weekends on- or off-site as part of the program’s emergency response to a public health event. The Portland State Office Building is located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 11 paid holidays per year plus pension and retirement plans .
Salary: $6,901 - $10,161 Monthly
What are we looking for?
Minimum Requirements
A Bachelor's Degree in Communications, Marketing, Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification
Desired Attributes
Experience in:
Professional writing/editing and ability to meet deadlines.
Immunizations and vaccine-preventable diseases.
Media and public relations, including garnering support from public and private partners.
Processes used to develop short- and long-range goals and objectives.
Research techniques sufficient to collect, analyze, interpret and report data in both a narrative and statistical format.
Interpreting laws, rules, policies and procedures and applying interpretations to specific situations.
Communicating orally to explain decisions, services, or programs or resolve problems through negotiation.
Coordinating diverse activities to ensure completion of projects, tasks, and assignments.
Analyzing, evaluating and solving procedural problems.
Ability to work some evenings or weekends.
Ability to respond in person or by phone to emergency public health events if needed
How to Apply
Complete the online application at oregonjobs.org using job number REQ-154562
Application Deadline: 5/13/2024
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Tiffany Gregg at Tiffany.Gregg@OHA.Oregon.Gov or text/call 503-716-7772
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Apr 22, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Immunization section in Portland, Oregon is recruiting for a Communications Manager to lead program wide efforts to plan, design and execute a strategic communication plan for the Oregon Immunization Program, to focus on three primary areas: Creation of a portfolio of talking points and informational briefs on immunization topics for program staff, providers and the public; assistance with creation and implementation of agency marketing and educational campaigns; web site strategy development and coordination, and developing materials to implement trainings and additional projects within the Oregon Immunization Program.
The Oregon Health Authority strategic goal is to end all health inequities by 2030.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
What will you do? As a Communications Manager , you will perform the following duties:
Collaborate with OHA Communications team and other agency leadership in all immunization communication activities.
Coordinate, design and update immunization marketing (social and otherwise) campaigns, including promoting vaccine confidence and highlighting equitable and accessible services. Campaign development will include comprehensive social marketing techniques with input from Immunization Program management team, agency communications staff and leadership, local health department representation, Tribes, underserved communities, corporate and community partners, and other stakeholder groups.
Train and work with the CDC’s Vaccine Demand Strategy team to learn and promote the latest vaccine promotion strategies.
Participate as a member of the agency’s management team, collaborating to lead program planning, support staff, and drive equity initiatives.
This position is a full-time, permanent, management services-managerial position.
Working conditions: This work may be conducted remotely with full access to needed operating systems but will be required to work in office on occasion and needs to be willing to drive to the Portland State Office Building. Employees who live outside of the Portland Metropolitan area are highly valued for their experiences and knowledge of rural health. Employee may be required to work evenings or weekends on- or off-site as part of the program’s emergency response to a public health event. The Portland State Office Building is located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 11 paid holidays per year plus pension and retirement plans .
Salary: $6,901 - $10,161 Monthly
What are we looking for?
Minimum Requirements
A Bachelor's Degree in Communications, Marketing, Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification
Desired Attributes
Experience in:
Professional writing/editing and ability to meet deadlines.
Immunizations and vaccine-preventable diseases.
Media and public relations, including garnering support from public and private partners.
Processes used to develop short- and long-range goals and objectives.
Research techniques sufficient to collect, analyze, interpret and report data in both a narrative and statistical format.
Interpreting laws, rules, policies and procedures and applying interpretations to specific situations.
Communicating orally to explain decisions, services, or programs or resolve problems through negotiation.
Coordinating diverse activities to ensure completion of projects, tasks, and assignments.
Analyzing, evaluating and solving procedural problems.
Ability to work some evenings or weekends.
Ability to respond in person or by phone to emergency public health events if needed
How to Apply
Complete the online application at oregonjobs.org using job number REQ-154562
Application Deadline: 5/13/2024
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Tiffany Gregg at Tiffany.Gregg@OHA.Oregon.Gov or text/call 503-716-7772
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
The Anacostia Watershed Society (AWS) seeks a part-time, seasonal (20 hours/week from May to November 2024) Recreation and Restoration Programs Assistant to provide on-the-water, field, and facility support for our organization. This non-exempt position will participate in the organization’s recreation and restoration work by leading and/or assisting with educational boat tours, volunteer restoration events, and field studies; providing logistical and hands-on support; and helping store, maintain, and ensure the safe use of materials and equipment. Specific tasks may include: providing meaningful watershed education and recreational experiences and interpretation to youth and adults of all ages; wetland plantings, mussel monitoring, tree plantings, watering, and maintenance; landscaping, mowing, and other tasks as assigned. This position works with and reports directly to the Manager of Volunteer and Recreation Programs, and works collaboratively across the organization.
The Recreation and Restoration Programs Assistant will be an exciting opportunity to contribute to the watershed’s restoration and the engagement of diverse communities, partners, and other stakeholders to deliver on our mission to protect and restore the Anacostia watershed for all who live here and for future generations.
Key Accountabilities
Prepare for, equip, assist, and/or lead safe recreational events (i.e. canoe and pontoon boat trips), highlighting the Anacostia Watershed Society’s work and interpreting wildlife and history along the river.
Prepare for, equip, support, and/or attend volunteer restoration events (i.e. plantings, trash cleanups, mussel monitoring, tree maintenance and watering, and field assessment).
Assist with the coordination, implementation, and safe use of equipment and tools, and nursery and landscaping tasks in support of initiatives.
Participate in other special projects, organization-wide efforts, and tasks as assigned.
Key Requirements
Demonstrated career Interest and/or experience in community engagement, enthusiastic for and comfortable in the outdoors, and demonstrated knowledge, commitment, and passion for environmental sustainability.
Skilled boat operator desired. Boating and paddling experience strongly preferred and a plus. Comfort on the water and in the field required.
Strong verbal communication skills, including persuasive and effective communication that forwards the purpose and mission of the organization; familiarity with use of computers and the internet.
Ability to work with and provide excellent customer service to people of all ages, especially experience working in a metropolitan area.
Self-motivation, innovation, resourcefulness, and cooperative team player in doing whatever it takes to get the job done well.
General trade skills such as driving a pickup and trailer, landscaping, irrigation, basic carpentry, small engine and tool maintenance, and facility upkeep preferred.
Willing, motivated, and able to work a flexible schedule that includes frequent evenings and weekends, work in the field and on the water, often being outside in variable weather, travel, and driving to field sites.
Physical work required (i.e. ability to lift and carry up to 50 pounds).
Boating licenses and certifications strongly preferred and a plus.
CPR/First Aid Certification desired and a plus.
Required Qualifications and Experiences
Demonstrated passion for environmental justice coupled with a commitment to clean waterways being a human right, with relevant experience in community environmental learning, land management, or recreation.
Additional experience and/or education in boat/vehicle maintenance and operations, natural resource management, environmental science, parks and recreation, or other environmental/conservation field is a plus, but not a requirement.
Experience in project logistical support and working with staff and engaging community volunteers is deeply valuable.
Experience engaging children/youth and/or adults with experiential learning, and/or community outreach and engagement is a plus.
Medium to heavy lifting (such as canoes, kayaks, landscaping material, Shad and Mussel hatcheries, etc.).
Ability to operate a vehicle; valid driver’s license and clean driving record required.
High school diploma and/or equivalent experience.
Interested applicants should email a cover letter and a résumé formally expressing interest to askhr@anacostiaws.org .
AWS encourages and embraces diversity. We seek qualified applicants that reflect the rich diversity of the communities we serve.
Apr 17, 2024
Seasonal
The Anacostia Watershed Society (AWS) seeks a part-time, seasonal (20 hours/week from May to November 2024) Recreation and Restoration Programs Assistant to provide on-the-water, field, and facility support for our organization. This non-exempt position will participate in the organization’s recreation and restoration work by leading and/or assisting with educational boat tours, volunteer restoration events, and field studies; providing logistical and hands-on support; and helping store, maintain, and ensure the safe use of materials and equipment. Specific tasks may include: providing meaningful watershed education and recreational experiences and interpretation to youth and adults of all ages; wetland plantings, mussel monitoring, tree plantings, watering, and maintenance; landscaping, mowing, and other tasks as assigned. This position works with and reports directly to the Manager of Volunteer and Recreation Programs, and works collaboratively across the organization.
The Recreation and Restoration Programs Assistant will be an exciting opportunity to contribute to the watershed’s restoration and the engagement of diverse communities, partners, and other stakeholders to deliver on our mission to protect and restore the Anacostia watershed for all who live here and for future generations.
Key Accountabilities
Prepare for, equip, assist, and/or lead safe recreational events (i.e. canoe and pontoon boat trips), highlighting the Anacostia Watershed Society’s work and interpreting wildlife and history along the river.
Prepare for, equip, support, and/or attend volunteer restoration events (i.e. plantings, trash cleanups, mussel monitoring, tree maintenance and watering, and field assessment).
Assist with the coordination, implementation, and safe use of equipment and tools, and nursery and landscaping tasks in support of initiatives.
Participate in other special projects, organization-wide efforts, and tasks as assigned.
Key Requirements
Demonstrated career Interest and/or experience in community engagement, enthusiastic for and comfortable in the outdoors, and demonstrated knowledge, commitment, and passion for environmental sustainability.
Skilled boat operator desired. Boating and paddling experience strongly preferred and a plus. Comfort on the water and in the field required.
Strong verbal communication skills, including persuasive and effective communication that forwards the purpose and mission of the organization; familiarity with use of computers and the internet.
Ability to work with and provide excellent customer service to people of all ages, especially experience working in a metropolitan area.
Self-motivation, innovation, resourcefulness, and cooperative team player in doing whatever it takes to get the job done well.
General trade skills such as driving a pickup and trailer, landscaping, irrigation, basic carpentry, small engine and tool maintenance, and facility upkeep preferred.
Willing, motivated, and able to work a flexible schedule that includes frequent evenings and weekends, work in the field and on the water, often being outside in variable weather, travel, and driving to field sites.
Physical work required (i.e. ability to lift and carry up to 50 pounds).
Boating licenses and certifications strongly preferred and a plus.
CPR/First Aid Certification desired and a plus.
Required Qualifications and Experiences
Demonstrated passion for environmental justice coupled with a commitment to clean waterways being a human right, with relevant experience in community environmental learning, land management, or recreation.
Additional experience and/or education in boat/vehicle maintenance and operations, natural resource management, environmental science, parks and recreation, or other environmental/conservation field is a plus, but not a requirement.
Experience in project logistical support and working with staff and engaging community volunteers is deeply valuable.
Experience engaging children/youth and/or adults with experiential learning, and/or community outreach and engagement is a plus.
Medium to heavy lifting (such as canoes, kayaks, landscaping material, Shad and Mussel hatcheries, etc.).
Ability to operate a vehicle; valid driver’s license and clean driving record required.
High school diploma and/or equivalent experience.
Interested applicants should email a cover letter and a résumé formally expressing interest to askhr@anacostiaws.org .
AWS encourages and embraces diversity. We seek qualified applicants that reflect the rich diversity of the communities we serve.
Pueblo City-County Public Library
Pueblo, Colorado
Pueblo City-County Library District is conducting a search for a Librarian/Assistant Branch Manager for our Lucero library! In this position, you will be part of an award-winning Library District that serves an integral role in the Pueblo community. Pueblo, Colorado is one of Colorado's hidden gems! A hometown vibe under big open skies, Pueblo has a lot to offer including our Historic Arkansas Riverwalk, Lake Pueblo State Park, the Colorado State Fair and an abundance of hiking, biking, kayaking, fishing and golfing opportunities!
This position reports to the Branch Manager and works as second in charge to manage daily operations at the Branch Library. The position also works closely with outside organizations and contractors to deliver programs and build partnerships. The position provides excellent customer service demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background.
PRIMARY DUTIES AND RESPONSIBILITIES
Promotes facilitated Customer Service by proactively approaching customers to offer assistance. Assists customers with finding library materials and provides information to broaden their awareness of library resources and services.
For youth focus will present story times, outreach programs to schools, and coordinates library reading programs and other programs for children; provides outreach services to schools and daycares.
For adult focus will partner with outside organizations and businesses to meet the needs of the community; provide outreach services to senior living facilities and community service centers.
Arranges programs for the public which promote the use of library materials and services.
Creates bibliographies for public distribution.
Limited supervisory responsibility as specifically delegated by the branch supervisor.
Explains library regulations and procedures, and resolves basic patron issues.
Works with Community Relations to promote programs and services.
Provides public instruction in the use of library e-resources, computers, digital devices and other new resources and equipment available to customers.
Gives tours, visits school and senior centers, and provides community outreach.
Provides research assistance to customers using all resources available in the Library as well as accessing outside resources.
Stays current on library use trends and suggests titles for purchase.
Assists at the self-service station with fines, check-ins and check-outs.
Prepares reports regarding programs as requested by the Branch Manager.
Supports team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures.
Participates in regularly scheduled department meetings. Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD.
Reads daily organizational communications from intranet, e-mail, newsletters and print announcements. Stays current on all library services, programs and events throughout the district. Regularly accesses electronic time keeping, payroll and personnel employee access systems.
OTHER DUTIES AND RESPONSIBILITIES
Serves as the Person in Charge (PIC) at other library locations occasionally; duties include oversight of safety, building security and of the security guard on duty.
Performs other duties as needed.
QUALIFICATIONS
Education and Experience: Masters Degree in Library Science from a college or university accredited by the American Library Association. One year of public library experience strongly preferred.
Skills and Abilities:
Position requires knowledge of books and collection development as well as excellent planning and program presentation skills for children and adults; particularly, expertise in developing and presenting creative children’s story times.
A passion for working with children with a desire to promote children’s library experiences through dynamic and innovative programming.
Ability to conduct complex reference interviews, to analyze requests and to apply research skills to locate specialized information or provide customers with alternative sources.
Demonstrates courtesy and interest in providing high quality service to customers and displays a positive image.
Participates willingly as a team member: builds and maintains positive working relationships and contributes to a productive working environment. Ability to function under flexible and changing conditions.
Thorough knowledge of print and electronic reference tools and research techniques.
Ability to use Internet and electronic databases.
Ability to understand, accurately use, and teach the use of a variety of software programs, including various databases and the library’s computer system.
Public speaking skills: comfortable speaking to a variety of audiences and age levels
Physical Requirements : Must be able to lift objects weighing up to 50 pounds and push /pull a fully loaded book cart weighing up to 200 pounds.
Other Requirements : Must be able to work a flexible schedule including days, evenings and weekends. Must submit to and successfully pass a criminal background investigation.
Salary Range: $50,495.32 - $68,168.68 annual
Benefits: PCCLD offers health insurance including a tele-health service, dental and vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. Full-time employees also receive paid vacation, sick, and personal leave.
Apr 12, 2024
Full time
Pueblo City-County Library District is conducting a search for a Librarian/Assistant Branch Manager for our Lucero library! In this position, you will be part of an award-winning Library District that serves an integral role in the Pueblo community. Pueblo, Colorado is one of Colorado's hidden gems! A hometown vibe under big open skies, Pueblo has a lot to offer including our Historic Arkansas Riverwalk, Lake Pueblo State Park, the Colorado State Fair and an abundance of hiking, biking, kayaking, fishing and golfing opportunities!
This position reports to the Branch Manager and works as second in charge to manage daily operations at the Branch Library. The position also works closely with outside organizations and contractors to deliver programs and build partnerships. The position provides excellent customer service demonstrating the ability to communicate effectively with people regardless of age, race, sexual orientation, ability level or background.
PRIMARY DUTIES AND RESPONSIBILITIES
Promotes facilitated Customer Service by proactively approaching customers to offer assistance. Assists customers with finding library materials and provides information to broaden their awareness of library resources and services.
For youth focus will present story times, outreach programs to schools, and coordinates library reading programs and other programs for children; provides outreach services to schools and daycares.
For adult focus will partner with outside organizations and businesses to meet the needs of the community; provide outreach services to senior living facilities and community service centers.
Arranges programs for the public which promote the use of library materials and services.
Creates bibliographies for public distribution.
Limited supervisory responsibility as specifically delegated by the branch supervisor.
Explains library regulations and procedures, and resolves basic patron issues.
Works with Community Relations to promote programs and services.
Provides public instruction in the use of library e-resources, computers, digital devices and other new resources and equipment available to customers.
Gives tours, visits school and senior centers, and provides community outreach.
Provides research assistance to customers using all resources available in the Library as well as accessing outside resources.
Stays current on library use trends and suggests titles for purchase.
Assists at the self-service station with fines, check-ins and check-outs.
Prepares reports regarding programs as requested by the Branch Manager.
Supports team efforts to maintain a safe and secure environment for customers and staff by maintaining awareness of surroundings and working in accordance with safety policies and procedures.
Participates in regularly scheduled department meetings. Attends All Staff Development Days and other training sessions to acquire new skills and to stay current on all information that is pertinent to PCCLD.
Reads daily organizational communications from intranet, e-mail, newsletters and print announcements. Stays current on all library services, programs and events throughout the district. Regularly accesses electronic time keeping, payroll and personnel employee access systems.
OTHER DUTIES AND RESPONSIBILITIES
Serves as the Person in Charge (PIC) at other library locations occasionally; duties include oversight of safety, building security and of the security guard on duty.
Performs other duties as needed.
QUALIFICATIONS
Education and Experience: Masters Degree in Library Science from a college or university accredited by the American Library Association. One year of public library experience strongly preferred.
Skills and Abilities:
Position requires knowledge of books and collection development as well as excellent planning and program presentation skills for children and adults; particularly, expertise in developing and presenting creative children’s story times.
A passion for working with children with a desire to promote children’s library experiences through dynamic and innovative programming.
Ability to conduct complex reference interviews, to analyze requests and to apply research skills to locate specialized information or provide customers with alternative sources.
Demonstrates courtesy and interest in providing high quality service to customers and displays a positive image.
Participates willingly as a team member: builds and maintains positive working relationships and contributes to a productive working environment. Ability to function under flexible and changing conditions.
Thorough knowledge of print and electronic reference tools and research techniques.
Ability to use Internet and electronic databases.
Ability to understand, accurately use, and teach the use of a variety of software programs, including various databases and the library’s computer system.
Public speaking skills: comfortable speaking to a variety of audiences and age levels
Physical Requirements : Must be able to lift objects weighing up to 50 pounds and push /pull a fully loaded book cart weighing up to 200 pounds.
Other Requirements : Must be able to work a flexible schedule including days, evenings and weekends. Must submit to and successfully pass a criminal background investigation.
Salary Range: $50,495.32 - $68,168.68 annual
Benefits: PCCLD offers health insurance including a tele-health service, dental and vision insurance, HSA and FSA plans, employer paid life insurance, and 401(k) and PERA retirement plans. Full-time employees also receive paid vacation, sick, and personal leave.
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Apr 09, 2024
Full time
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Apr 02, 2024
Full time
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Charles County Public Library
2 Garrett Ave, La Plata, MD
Why work at the Charles County Public Library?
Our staff say:
“I love working at CCPL because I work with a brilliant and creative staff, I am in a learning and engaging environment everyday, I love serving my community, and I am constantly exposed to new technology.”
“I enjoy coming to CCPL and being part of a passionate team that's willing to help the community in many ways. Libraries are constantly evolving, so the work is never stagnant and there is always something new and innovative that provides excitement.”
Plus : get personal leave, earn paid time off, holidays, access to supplemental insurance and retirement accounts, many opportunities for development and growth, robust employee appreciation program and excellent benefits!
Apply now to join the CCPL team , and start uniting our communities “with information or services that they need to help them lead the best life that they can.”
Schedule: Must be available two evenings per week and one Saturday per month.
Job Title: Youth Service Supervisor
Salary Classification: 12
FLSA: Exempt(Fair Labor Standards Act)
Approved Date: 11/15/2013
Job Summary: The Youth Service Supervisor performs a variety of duties under the direction of the Branch Manager to manage all youth services within the branch; provides a variety of print and media formats to best serve children's and young adults needs; instructs youth in the use of library resources helping them choose materials and services on their own; works with various departments, branch staff, and the schools to develop programs in the library and community; member of the Youth Services Team.
Essential Functions: (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
Provides a consistently high level of service to others by assisting with requests, or locating appropriate resources for the request.
Manages the operations of Youth Service (birth - 18) at the branch.
Develops, maintains and markets youth collections and services.
Evaluates current youth services and makes recommendations to Branch Manager based on department, branch and system-wide goals and initiatives.
Develops and maintains relationships with County schools and community organizations.
Coordinates school visits, department tours and orientations.
Works collaboratively across CCPL departments to conduct joint programming.
Oversees and participates in planning, preparing and implementing age-appropriate programs and activities for youth.
Provides specialized reference and research services related to youth.
Trains staff and volunteers to help with Youth Service.
Implements grants.
Prepares reports and statistics related to Youth Service.
Requests Youth Service supplies for purchase.
Works at different locations throughout the CCPL system as needed.
Attends meetings and participates in committees and organizations that further the Library's mission and goals.
Professionally represents the library at community and organizational events that further the library's mission and goals.
Fulfills continuing education requirements and stays current with Library developments.
Serves as Librarian-in-charge as needed (LIC).
Performs other duties as assigned.
Supervisory Work Standards:
Oversees the efficient operation of department/branch; shows working knowledge of all branch operations; participates in interlibrary and inter-branch activities; conducts tours and orientations.
Contributes to staff selection; evaluates job performance; establishes priorities and work schedules; trains, supervises, schedules and coaches staff, maintains confidentiality.
Delegates responsibilities appropriately; takes corrective action as required; keeps supervisors and staff informed.
Keeps current with compliance training.
Acts as a role model; ensures teamwork; uses good judgment in decision-making/problem-solving; makes an effort to motivate staff; is receptive to staff suggestions/concerns.
Collects, analyzes and records statistics; generates required reports.
Uses resources effectively.
Qualifications
Education and Experience Requirements:
Bachelor's Degree.
Three years of customer service experience in a public library or related experience.
Minimum of two years experience working with children (birth through 18).
Demonstrated leadership experience.
Library Associate Certificate (LATI) or equivalent must be obtained within 2 years of hire.
Equivalent combination of relevant experience and training or education may be considered.
Physical and Environmental Conditions:
Work requires routine physical effort in the handling of moderately heavy materials of up to 40 pounds. Work requires standing for long periods of time and some stooping and bending. Work requires the ability to move about the library to help customers. Work requires dancing, stretching, arm motions and similar vigorous activity.
Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, classrooms or meeting and training rooms, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations.
The Charles County Public Library extends equal opportunity to all qualified staff members and applicants for employment without respect to race, color, religion, national origin, ancestry, LGBTQ+ status, veteran status, sex, age, disability, or any other protected class under the law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the human resources department by calling 301-934-9001, or via email.
Apr 02, 2024
Full time
Why work at the Charles County Public Library?
Our staff say:
“I love working at CCPL because I work with a brilliant and creative staff, I am in a learning and engaging environment everyday, I love serving my community, and I am constantly exposed to new technology.”
“I enjoy coming to CCPL and being part of a passionate team that's willing to help the community in many ways. Libraries are constantly evolving, so the work is never stagnant and there is always something new and innovative that provides excitement.”
Plus : get personal leave, earn paid time off, holidays, access to supplemental insurance and retirement accounts, many opportunities for development and growth, robust employee appreciation program and excellent benefits!
Apply now to join the CCPL team , and start uniting our communities “with information or services that they need to help them lead the best life that they can.”
Schedule: Must be available two evenings per week and one Saturday per month.
Job Title: Youth Service Supervisor
Salary Classification: 12
FLSA: Exempt(Fair Labor Standards Act)
Approved Date: 11/15/2013
Job Summary: The Youth Service Supervisor performs a variety of duties under the direction of the Branch Manager to manage all youth services within the branch; provides a variety of print and media formats to best serve children's and young adults needs; instructs youth in the use of library resources helping them choose materials and services on their own; works with various departments, branch staff, and the schools to develop programs in the library and community; member of the Youth Services Team.
Essential Functions: (Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
Provides a consistently high level of service to others by assisting with requests, or locating appropriate resources for the request.
Manages the operations of Youth Service (birth - 18) at the branch.
Develops, maintains and markets youth collections and services.
Evaluates current youth services and makes recommendations to Branch Manager based on department, branch and system-wide goals and initiatives.
Develops and maintains relationships with County schools and community organizations.
Coordinates school visits, department tours and orientations.
Works collaboratively across CCPL departments to conduct joint programming.
Oversees and participates in planning, preparing and implementing age-appropriate programs and activities for youth.
Provides specialized reference and research services related to youth.
Trains staff and volunteers to help with Youth Service.
Implements grants.
Prepares reports and statistics related to Youth Service.
Requests Youth Service supplies for purchase.
Works at different locations throughout the CCPL system as needed.
Attends meetings and participates in committees and organizations that further the Library's mission and goals.
Professionally represents the library at community and organizational events that further the library's mission and goals.
Fulfills continuing education requirements and stays current with Library developments.
Serves as Librarian-in-charge as needed (LIC).
Performs other duties as assigned.
Supervisory Work Standards:
Oversees the efficient operation of department/branch; shows working knowledge of all branch operations; participates in interlibrary and inter-branch activities; conducts tours and orientations.
Contributes to staff selection; evaluates job performance; establishes priorities and work schedules; trains, supervises, schedules and coaches staff, maintains confidentiality.
Delegates responsibilities appropriately; takes corrective action as required; keeps supervisors and staff informed.
Keeps current with compliance training.
Acts as a role model; ensures teamwork; uses good judgment in decision-making/problem-solving; makes an effort to motivate staff; is receptive to staff suggestions/concerns.
Collects, analyzes and records statistics; generates required reports.
Uses resources effectively.
Qualifications
Education and Experience Requirements:
Bachelor's Degree.
Three years of customer service experience in a public library or related experience.
Minimum of two years experience working with children (birth through 18).
Demonstrated leadership experience.
Library Associate Certificate (LATI) or equivalent must be obtained within 2 years of hire.
Equivalent combination of relevant experience and training or education may be considered.
Physical and Environmental Conditions:
Work requires routine physical effort in the handling of moderately heavy materials of up to 40 pounds. Work requires standing for long periods of time and some stooping and bending. Work requires the ability to move about the library to help customers. Work requires dancing, stretching, arm motions and similar vigorous activity.
Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, classrooms or meeting and training rooms, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations.
The Charles County Public Library extends equal opportunity to all qualified staff members and applicants for employment without respect to race, color, religion, national origin, ancestry, LGBTQ+ status, veteran status, sex, age, disability, or any other protected class under the law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the human resources department by calling 301-934-9001, or via email.
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
What you will do! The Data Equity Business Analyst (OPA3) will work within a Data Equity team that works in partnership with HPA data analysis and reporting teams, and teams from the Equity and Inclusion Division (E&I) and the Office of Information Services (OIS). These teams work together to create and maintain analytical processes for the collection and storage of data for race, ethnicity, language and disability (REALD) and sexual orientation and gender identity (SOGI) in the REALD & SOGI data repository/information system, and the development of external reporting and data sharing processes that include and use REALD & SOGI data for the purpose of detecting and addressing inequitable health outcomes across REALD & SOGI disadvantaged populations. The HPA Data Equity team will a) develop documentation and business rules for REALD and SOGI data collection, b) fulfill HPA’s requests for REALD& SOGI repository data by querying and matching repository data, merging and sharing datasets, c) support an agency wide REALD &SOGI data governance committee, d) establish data use and sharing processes with internal and external partners and organizations that follow confidentiality and privacy laws, and e) build and maintain relationships with interested parties.
The purpose of this Business Analyst position is A) to lead business analysis and technology initiatives and activities in support of House Bill 3159 and the legislatively mandated implementation of a statewide REALD &SOGI data repository / information system, and B) to lead and ensure effective analysis and implementation of data and business initiatives for the HPA Data Equity REALD/ SOGI program. These initiatives usually involve business transformation and information technologies and are critical to support the agency’s mission and health equity and strategic goals. Other key responsibilities for this position include:
Providing specialized REALD& SOGI and data equity expertise and assistance to HPA research, data and analytics teams, and other OHA business and IT programs.
Documenting HB 3159 REALD and SOGI business and data requirements and data integration processes, providing requirements and validation for data reports, and developing methodologies for estimating data quality and completeness.
The position requires strong project management, analytical and interpersonal skills, and poise. The incumbent will have a substantial amount of autonomy requiring exceptional skills in self-direction, as well as navigating complex situations and competing demands. Issues and recommendations within the purview of this position will be highly visible and potentially controversial to OHA and ODHS Leadership, health care constituents, state agencies, external organizations, and the Governor's Office. The results of this work will affect significant levels of OHA operations and have far reaching implications for community-based committees and other groups interested in the reporting of REALD & SOGI data.
For a full copy of the position description and job duties, please see below: https://www.oregon.gov/oha/Jobs/PostionDescriptions/HPA%20Data%20Equity%20Business%20Analyst%20OPA3%20HM%20PABLO%20T%203.25.24.pdf
Work Location: Optional 100% remote, 100% in-person or hybrid options are available, with office space available in Salem or Portland. Work will happen either in an office, a cubicle, or an agreed-upon remote work environment, with significant use of a computer and video conferencing tools. The work location may be subject to change due to agency business needs. Confidentiality of information must be maintained at all times. Occasional travel to meetings and trainings may be required.
What's in it for you? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
This position falls under the Operations Policy Analyst 3 classification. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths, and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law.
What we are looking for: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.
Requested Skills:
Experience or lived experience advancing health equity, addressing systemic health disparities, or collaborating with diverse, vulnerable and underrepresented populations.
Experience in IT implementation projects, performing documentation, gathering and/or validation of business requirements, system testing, and change management activities.
Excellent interpersonal, oral, listening, and written communication skills, including ability to communicate at all organizational levels, experience communicating information verbally and in writing to peers, management, and external stakeholders/customers, skill preparing and presenting technical and policy material and issues to non-specialists, and proficiency writing documents, whitepapers and presentations, and presenting key takeaways in a concise fashion.
Experience and ability to work in a leadership role, including ability to lead and coordinate projects or initiatives, including experience and skill with the conceptualization of projects with minimal direction, ability/skills to lead work planning, task assignments, coordination, status reporting, and issue escalation/resolution with supervisor, sponsor or steering committee.
Experience and/ or understanding of data governance principles and strategies, as well as understanding of system data management and data quality assurance processes.
Experience analyzing and evaluating existing or proposed policies at the local, state, or federal level and skill to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations or standards.
Business Analysis certification, or Project Management certification from the Project Management Institute (PMI), Oregon Project Management Certification Program (OPMCP), or other project management certification organization, is a desired attribute.
How to apply:
Complete the online application (Required)
Complete Questionnaire (Required)
Upload Resume (Required)
Upload Cover Letter (Required) (explain how your professional, educational, and personal (lived) experience qualifies you for this position)
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Need Help? If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Tracy Blach. Voice: 503-509-5513 Email: tracy.blach@oha.oregon.gov
Mar 26, 2024
Full time
What you will do! The Data Equity Business Analyst (OPA3) will work within a Data Equity team that works in partnership with HPA data analysis and reporting teams, and teams from the Equity and Inclusion Division (E&I) and the Office of Information Services (OIS). These teams work together to create and maintain analytical processes for the collection and storage of data for race, ethnicity, language and disability (REALD) and sexual orientation and gender identity (SOGI) in the REALD & SOGI data repository/information system, and the development of external reporting and data sharing processes that include and use REALD & SOGI data for the purpose of detecting and addressing inequitable health outcomes across REALD & SOGI disadvantaged populations. The HPA Data Equity team will a) develop documentation and business rules for REALD and SOGI data collection, b) fulfill HPA’s requests for REALD& SOGI repository data by querying and matching repository data, merging and sharing datasets, c) support an agency wide REALD &SOGI data governance committee, d) establish data use and sharing processes with internal and external partners and organizations that follow confidentiality and privacy laws, and e) build and maintain relationships with interested parties.
The purpose of this Business Analyst position is A) to lead business analysis and technology initiatives and activities in support of House Bill 3159 and the legislatively mandated implementation of a statewide REALD &SOGI data repository / information system, and B) to lead and ensure effective analysis and implementation of data and business initiatives for the HPA Data Equity REALD/ SOGI program. These initiatives usually involve business transformation and information technologies and are critical to support the agency’s mission and health equity and strategic goals. Other key responsibilities for this position include:
Providing specialized REALD& SOGI and data equity expertise and assistance to HPA research, data and analytics teams, and other OHA business and IT programs.
Documenting HB 3159 REALD and SOGI business and data requirements and data integration processes, providing requirements and validation for data reports, and developing methodologies for estimating data quality and completeness.
The position requires strong project management, analytical and interpersonal skills, and poise. The incumbent will have a substantial amount of autonomy requiring exceptional skills in self-direction, as well as navigating complex situations and competing demands. Issues and recommendations within the purview of this position will be highly visible and potentially controversial to OHA and ODHS Leadership, health care constituents, state agencies, external organizations, and the Governor's Office. The results of this work will affect significant levels of OHA operations and have far reaching implications for community-based committees and other groups interested in the reporting of REALD & SOGI data.
For a full copy of the position description and job duties, please see below: https://www.oregon.gov/oha/Jobs/PostionDescriptions/HPA%20Data%20Equity%20Business%20Analyst%20OPA3%20HM%20PABLO%20T%203.25.24.pdf
Work Location: Optional 100% remote, 100% in-person or hybrid options are available, with office space available in Salem or Portland. Work will happen either in an office, a cubicle, or an agreed-upon remote work environment, with significant use of a computer and video conferencing tools. The work location may be subject to change due to agency business needs. Confidentiality of information must be maintained at all times. Occasional travel to meetings and trainings may be required.
What's in it for you? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
This position falls under the Operations Policy Analyst 3 classification. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths, and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law.
What we are looking for: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.
Requested Skills:
Experience or lived experience advancing health equity, addressing systemic health disparities, or collaborating with diverse, vulnerable and underrepresented populations.
Experience in IT implementation projects, performing documentation, gathering and/or validation of business requirements, system testing, and change management activities.
Excellent interpersonal, oral, listening, and written communication skills, including ability to communicate at all organizational levels, experience communicating information verbally and in writing to peers, management, and external stakeholders/customers, skill preparing and presenting technical and policy material and issues to non-specialists, and proficiency writing documents, whitepapers and presentations, and presenting key takeaways in a concise fashion.
Experience and ability to work in a leadership role, including ability to lead and coordinate projects or initiatives, including experience and skill with the conceptualization of projects with minimal direction, ability/skills to lead work planning, task assignments, coordination, status reporting, and issue escalation/resolution with supervisor, sponsor or steering committee.
Experience and/ or understanding of data governance principles and strategies, as well as understanding of system data management and data quality assurance processes.
Experience analyzing and evaluating existing or proposed policies at the local, state, or federal level and skill to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations or standards.
Business Analysis certification, or Project Management certification from the Project Management Institute (PMI), Oregon Project Management Certification Program (OPMCP), or other project management certification organization, is a desired attribute.
How to apply:
Complete the online application (Required)
Complete Questionnaire (Required)
Upload Resume (Required)
Upload Cover Letter (Required) (explain how your professional, educational, and personal (lived) experience qualifies you for this position)
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Need Help? If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Tracy Blach. Voice: 503-509-5513 Email: tracy.blach@oha.oregon.gov
Don’t skip a beat, apply to Exertis | JAM!
Job Title: Process Improvement, Documentation & Training Manager
Division: Jam Industries USA, Reporting to the Vice President Operations
Location: Southaven, MS
Schedule: Monday to Friday 8:30am – 5:30pm
Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do:
A process improvement manger will review, document and analyzes the performance of various processes & procedures at Jam and makes recommendations for improvements. The job duties will focus on observing staff, documenting existing processes & procedures, determining how to make production Flow more efficient through process re-engineering. The process improvement manager will ensure that once optimized, processes are clearly stated via documented SOP’s and staff adequately trained & engaged.
Responsibilities: Duties and responsibilities may include but are not limited to the following:
Document existing processes & procedures using cross functional charting methodology or similar methodology.
Participate in the continuous improvement of technology solutions for material handling.
Analyze existing processes and procedures once documented and optimize for efficiencies.
Scans, verifies, and archives documentation as need.
Recommends process improvements & associated training requirements.
Establish & document SOP’s as well as establish the require training to support the established SOP’s.
Engage in continuous improvement activities & training.
Establish change control management for all P &P’S as well as refresher training.
develop new training programs or modify and improve existing programs where required.
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Create & Conduct orientation & training sessions and arrange on-the-job training for new hires for all DC departments.
Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
Conduct and document Lessons Learned and Best Practice Reviews.
Assess the impact of training programs.
Prepare training budget for all departments.
Conduct surveys with management team to identify training needs based on projected production processes, changes, and other factors.
Develop and organize training manuals, multimedia visual aids, and other educational materials.
Job Qualifications
Bachelor’s degree or equivalent years of experience with at least 7-10 years of related experience.
Strong communications skills, written and spoken.
Proficient in analyzing, documenting & solving problems related to process re-engineering.
Six Sigma certification an asset
Proficient in Microsoft Visio & Cross functional charts
Kaizen certification an asset
Proficient in Microsoft Office
Ability to multi-task
Familiar or experience in Lean Manufacturing practices
Strong ability to give attention to details.
Strong history of being a team player and have an ability to impact operational standards.
Experience Level
Middle to Senior Manager
Ready to join our team? Here is why we are one big, happy JAMily…
Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
Wellness Incentive Program, and an Employee Assistance Program.
401K matching program.
Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
We value work life balance and offer a causal and fun environment.
Lively social calendar… there’s always something for everyone!
Generous employee discount on all our cool gear.
On-going learning opportunities.
Not to mention the opportunity to work in a highly talented, winning team!
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Please follow the link here.
#JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
Mar 25, 2024
Full time
Don’t skip a beat, apply to Exertis | JAM!
Job Title: Process Improvement, Documentation & Training Manager
Division: Jam Industries USA, Reporting to the Vice President Operations
Location: Southaven, MS
Schedule: Monday to Friday 8:30am – 5:30pm
Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do:
A process improvement manger will review, document and analyzes the performance of various processes & procedures at Jam and makes recommendations for improvements. The job duties will focus on observing staff, documenting existing processes & procedures, determining how to make production Flow more efficient through process re-engineering. The process improvement manager will ensure that once optimized, processes are clearly stated via documented SOP’s and staff adequately trained & engaged.
Responsibilities: Duties and responsibilities may include but are not limited to the following:
Document existing processes & procedures using cross functional charting methodology or similar methodology.
Participate in the continuous improvement of technology solutions for material handling.
Analyze existing processes and procedures once documented and optimize for efficiencies.
Scans, verifies, and archives documentation as need.
Recommends process improvements & associated training requirements.
Establish & document SOP’s as well as establish the require training to support the established SOP’s.
Engage in continuous improvement activities & training.
Establish change control management for all P &P’S as well as refresher training.
develop new training programs or modify and improve existing programs where required.
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
Create & Conduct orientation & training sessions and arrange on-the-job training for new hires for all DC departments.
Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
Conduct and document Lessons Learned and Best Practice Reviews.
Assess the impact of training programs.
Prepare training budget for all departments.
Conduct surveys with management team to identify training needs based on projected production processes, changes, and other factors.
Develop and organize training manuals, multimedia visual aids, and other educational materials.
Job Qualifications
Bachelor’s degree or equivalent years of experience with at least 7-10 years of related experience.
Strong communications skills, written and spoken.
Proficient in analyzing, documenting & solving problems related to process re-engineering.
Six Sigma certification an asset
Proficient in Microsoft Visio & Cross functional charts
Kaizen certification an asset
Proficient in Microsoft Office
Ability to multi-task
Familiar or experience in Lean Manufacturing practices
Strong ability to give attention to details.
Strong history of being a team player and have an ability to impact operational standards.
Experience Level
Middle to Senior Manager
Ready to join our team? Here is why we are one big, happy JAMily…
Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
Wellness Incentive Program, and an Employee Assistance Program.
401K matching program.
Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
We value work life balance and offer a causal and fun environment.
Lively social calendar… there’s always something for everyone!
Generous employee discount on all our cool gear.
On-going learning opportunities.
Not to mention the opportunity to work in a highly talented, winning team!
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Please follow the link here.
#JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston.
LinkSquares unlocks the full potential of legal teams at more than 1,000 companies, including Wayfair, TIME, ProPharma, the Boston Celtics, and Commvault with purpose-built, AI-powered technology to perform, manage, and quantify all their work in one place. Legal teams rely on our all-in-one contract lifecycle management (CLM) and legal project management platform to manage key priorities and contracts, accelerate workflows across the business, and use data to visualize the impact of their work. Our solutions save companies hundreds of hours and millions of dollars by eliminating manual processes and driving better consistency of process, communication, and quality. Headquartered in Boston, Massachusetts, LinkSquares is consistently recognized for being a leader in innovation, delivering results, and company growth.
LinkSquares is looking for a Manager of Contract Operations to run the contract operations team to work in collaboration & partnership with Sales and Customer Success; you will be responsible for:
Managing a growing team, inclusive of Contract Specialists
Accountability for the successful & timely execution of projects that may include live demos, proof of concepts, customer onboarding, professional services delivery
Cross-functional coordination on system and process requirements
Reporting on system performance and requirements
Ongoing process evaluation and recommendations
Responsibilities:
Manage a team that is responsible for:
Maintaining demo environment cleanliness, updates
Providing product feedback, AI learnings
Maintaining process documentation, training materials
Reporting and analysis on key performance metrics driving development recommendations
Develop training program(s); onboard new hires accordingly
Identify areas for improvement and/or automation, and work with relevant teams to innovate and implement change
Collaboration across Operations team functions, spanning Onboarding, Support, Analytics and Legal Engineering
Interface with external clients to uncover and scope projects for our Services team to deliver
Requirements:
The right candidate will:
Focused on operational excellence
Be a thorough and detail-oriented manager
Rely on experience and fast-paced judgment to plan and meet success metrics
Be a quick learner, and take direction well
Report KPIs across teams and use to strategize for future change
Bring a strategic growth mindset and adapt well to change
Be able to meet tight deadlines
Manage the growth path for a growing team
Have experience in delivering Services to customers (e.g. Implementation, Professional Services, Support etc.)
Excellent communication skills, written & verbal
Proficient organizational skills including attention to detail and multi-tasking skills. Experience using project management software to manage key project milestones.
Office productivity software expertise. Ability to use spreadsheets and presentations to summarize and readout key data trends.
Experience in managing a team in a rapidly changing environment.
About LinkSquares
Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/
For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ .
LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.
Mar 22, 2024
Full time
LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston.
LinkSquares unlocks the full potential of legal teams at more than 1,000 companies, including Wayfair, TIME, ProPharma, the Boston Celtics, and Commvault with purpose-built, AI-powered technology to perform, manage, and quantify all their work in one place. Legal teams rely on our all-in-one contract lifecycle management (CLM) and legal project management platform to manage key priorities and contracts, accelerate workflows across the business, and use data to visualize the impact of their work. Our solutions save companies hundreds of hours and millions of dollars by eliminating manual processes and driving better consistency of process, communication, and quality. Headquartered in Boston, Massachusetts, LinkSquares is consistently recognized for being a leader in innovation, delivering results, and company growth.
LinkSquares is looking for a Manager of Contract Operations to run the contract operations team to work in collaboration & partnership with Sales and Customer Success; you will be responsible for:
Managing a growing team, inclusive of Contract Specialists
Accountability for the successful & timely execution of projects that may include live demos, proof of concepts, customer onboarding, professional services delivery
Cross-functional coordination on system and process requirements
Reporting on system performance and requirements
Ongoing process evaluation and recommendations
Responsibilities:
Manage a team that is responsible for:
Maintaining demo environment cleanliness, updates
Providing product feedback, AI learnings
Maintaining process documentation, training materials
Reporting and analysis on key performance metrics driving development recommendations
Develop training program(s); onboard new hires accordingly
Identify areas for improvement and/or automation, and work with relevant teams to innovate and implement change
Collaboration across Operations team functions, spanning Onboarding, Support, Analytics and Legal Engineering
Interface with external clients to uncover and scope projects for our Services team to deliver
Requirements:
The right candidate will:
Focused on operational excellence
Be a thorough and detail-oriented manager
Rely on experience and fast-paced judgment to plan and meet success metrics
Be a quick learner, and take direction well
Report KPIs across teams and use to strategize for future change
Bring a strategic growth mindset and adapt well to change
Be able to meet tight deadlines
Manage the growth path for a growing team
Have experience in delivering Services to customers (e.g. Implementation, Professional Services, Support etc.)
Excellent communication skills, written & verbal
Proficient organizational skills including attention to detail and multi-tasking skills. Experience using project management software to manage key project milestones.
Office productivity software expertise. Ability to use spreadsheets and presentations to summarize and readout key data trends.
Experience in managing a team in a rapidly changing environment.
About LinkSquares
Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/
For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ .
LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Board Specialist to provide support to the in operations and development of policy and rules related the boards/councils/programs regulated by the Health Licensing Office (HLO). In addition, this position provides front-line direction to customers and board members by providing guidance related to diverse and unrelated board rules and policies. This position also provides independent analysis of research related to policy development and assists the policy analyst in developing and drafting rules.
Preference will be given to candidates fluent in American Sign Lanuguage; although not required so please apply today!
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Provides administrative support including:
drafting documents, scheduling appointments, initiating projects, and tracking progress of projects.
review and analyze processes and procedures for effectiveness and efficiency.
serve as primary contact to the boards/councils and stakeholders.
interprets and explains administrative rules, laws, and policies related to the office and the various boards/councils/programs.
coordinate with accounting division to process travel reimbursement forms for board members and process vender invoices.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently. Fluency in American Sign Lanuguage is preferred.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151882
Deadline: 4/1/2024
Mar 21, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Board Specialist to provide support to the in operations and development of policy and rules related the boards/councils/programs regulated by the Health Licensing Office (HLO). In addition, this position provides front-line direction to customers and board members by providing guidance related to diverse and unrelated board rules and policies. This position also provides independent analysis of research related to policy development and assists the policy analyst in developing and drafting rules.
Preference will be given to candidates fluent in American Sign Lanuguage; although not required so please apply today!
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Provides administrative support including:
drafting documents, scheduling appointments, initiating projects, and tracking progress of projects.
review and analyze processes and procedures for effectiveness and efficiency.
serve as primary contact to the boards/councils and stakeholders.
interprets and explains administrative rules, laws, and policies related to the office and the various boards/councils/programs.
coordinate with accounting division to process travel reimbursement forms for board members and process vender invoices.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently. Fluency in American Sign Lanuguage is preferred.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151882
Deadline: 4/1/2024
Job Summary
Environmental Health Specialists (EHS) work within the section of Environmental Public Health (EPH) and are responsible for protecting the health of citizens by enforcing EPH rules and regulations, educating stakeholders, preventing exposure to environmental hazards by promoting healthy natural and built environments within Clark County. This position will be assigned basic job duties: • Design/Plan Review - the EHS will review designs and plans such as food establishment floor plans, food preparation plans, and Toolkits of various topics. This review is critical to ensure the safety of the facility or infrastructure and compliance with State and Local requirements. • Site Inspections - the EHS will ensure the site matches design and plan criteria and that operations are conducted in compliance with state and local codes. These inspections ensure processes protect the public health and prevent injury. • Complaint and Foodborne Illness Outbreak Investigation - an EHS will investigate complaints by performing records searches, site visits, interviews of complainants and gathering other pertinent information. • Enforcement of Regulation - an EHS will, when necessary, initiate enforcement when regulations are not met. The goal is to ensure compliance with public health rules. In many instances, the EHS will partner with other agencies that can improve the process or offer resources to the one with whom enforcement is being pursued. • Technical Assistance - the EHS will offer technical expertise to property owners, business owners, food workers, entrepreneurs, county departments and other stakeholders. This task can include significant research and communication. The position may be asked to work in other EPH programs as needed. Organizational responsibilities include understanding and promoting the public health mission of the department; providing courteous, respectful, efficient customer service to all Public Health customers; honoring diversity of all department employees and constituents; participating in Emergency Preparedness activities and on-call rotations; striving for personal excellence in public health work. The Public Health Department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335, Laborers International Union of North America Health Care Division. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions. Weekend work assignments, on a rotating schedule.
Qualifications
Job Function
Resolves complaints concerning food borne illnesses by interviewing affected individuals, obtaining clinical specimens, collecting food samples, interviewing employees, tracing possible sources of contamination, consulting with state epidemiologist, evaluating findings and writing reports.
Conducts compliance inspections of schools, restaurants, grocery stores, taverns, bakeries, meat markets, weekend events, and other retail food establishments according to assigned schedule.
Records violations found during inspections, evaluate findings, discuss with owner or manager, and establish short and long-term corrective actions.
Makes follow-up evaluations and initiates enforcement procedures, if necessary.
Provides information on building requirements for new and remodeled food establishments and answers questions from the public regarding public health requirements for food service establishments.
Reviews submitted plans for food establishments and conducts pre-opening inspections to see that requirements are met.
Gives presentations to food service workers and other groups regarding the prevention of food borne illnesses and proper food handling procedures.
Participation on internal and external work groups, committees coalitions
Knowledge of:
Key components of cultural competency; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to work across cultures effectively and appropriately;
Core competencies for Public Health Professionals;
Food Safety principle and practices;
Standard methods and techniques of inspectional work in environmental sanitation and public health; applicable rules and regulations for the specialized area(s) assigned.
Comprehensive knowledge of the principles, practices, and terminology of environmental public health.
Comprehensive knowledge of bacteriology, chemistry, physics, biology, and other sciences as applied to environmental public health.
Comprehensive knowledge of general sanitation and sanitary practices.
Comprehensive knowledge of environmental public health laws and regulations and investigative techniques.
Ability to:
Offer excellent customer service.
Work with varied stakeholders, especially private contractors and property owners.
Establish and maintain effective working relationships with varied stakeholders including government agencies, community organizations, department leadership, decision makers, peers, applicants, permit holders, industry personnel, and the general public.
Work independently with minimal supervision and attention to detail.
Express ideas effectively, both orally and in writing, in-person, on the phone, and virtually.
Work collaboratively with coworkers to improve internal systems.
Effectively use various PC applications and office technology such as a smartphone, personal computer, Microsoft Office software, email, and internet to accomplish job functions.
Effectively and respectfully work with persons from diverse backgrounds including; age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief, mental or physical ability.
Identify the role of cultural, social, and behavioral factors in determining the delivery of Public Health services.
Research and implement approaches to address problems that consider cultural differences that may present in interpersonal behavior.
Ability to interpret, applies, and enforces environmental public health laws, regulations, requirements, and policies.
Recognize potential health hazards and recommend corrective action.
Gain cooperation through discussion and persuasion.
Work outdoors for extended periods under a wide variety of weather conditions.
Perform work duties that require lifting of at least 50lbs, stooping, bending, walking over sloped and/or uneven ground and other varied environments and conditions.
Other Necessary Qualifications:
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Must adhere to the Department employee immunity policy and provide documents as requested
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education
This position will be open until filled.
First review date for applications will be on October 20th, 2023.
Examples of Duties
Experience and Education
The successful candidate will likely have a combination of education, experience, and qualifications equivalent to or including the following:
Bachelor of Science degree in environmental health or a closely related area.
Two years successful experience in obtaining compliance with environmental health standards. (EHS II classification only – if hired, applicants with less than 2 years of applicable experience will be classified as an EHS I).
Registration as a Registered Sanitarian (RS) or Registered Environmental Health Specialist (REHS) preferred.
Any satisfactory equivalent combination of experience and training which ensures the ability to perform the work may be substituted.
Salary Grade
Local 335.8A - Local 335.9A
Salary Range
$27.99 - $43.61- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 21, 2024
Full time
Job Summary
Environmental Health Specialists (EHS) work within the section of Environmental Public Health (EPH) and are responsible for protecting the health of citizens by enforcing EPH rules and regulations, educating stakeholders, preventing exposure to environmental hazards by promoting healthy natural and built environments within Clark County. This position will be assigned basic job duties: • Design/Plan Review - the EHS will review designs and plans such as food establishment floor plans, food preparation plans, and Toolkits of various topics. This review is critical to ensure the safety of the facility or infrastructure and compliance with State and Local requirements. • Site Inspections - the EHS will ensure the site matches design and plan criteria and that operations are conducted in compliance with state and local codes. These inspections ensure processes protect the public health and prevent injury. • Complaint and Foodborne Illness Outbreak Investigation - an EHS will investigate complaints by performing records searches, site visits, interviews of complainants and gathering other pertinent information. • Enforcement of Regulation - an EHS will, when necessary, initiate enforcement when regulations are not met. The goal is to ensure compliance with public health rules. In many instances, the EHS will partner with other agencies that can improve the process or offer resources to the one with whom enforcement is being pursued. • Technical Assistance - the EHS will offer technical expertise to property owners, business owners, food workers, entrepreneurs, county departments and other stakeholders. This task can include significant research and communication. The position may be asked to work in other EPH programs as needed. Organizational responsibilities include understanding and promoting the public health mission of the department; providing courteous, respectful, efficient customer service to all Public Health customers; honoring diversity of all department employees and constituents; participating in Emergency Preparedness activities and on-call rotations; striving for personal excellence in public health work. The Public Health Department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335, Laborers International Union of North America Health Care Division. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions. Weekend work assignments, on a rotating schedule.
Qualifications
Job Function
Resolves complaints concerning food borne illnesses by interviewing affected individuals, obtaining clinical specimens, collecting food samples, interviewing employees, tracing possible sources of contamination, consulting with state epidemiologist, evaluating findings and writing reports.
Conducts compliance inspections of schools, restaurants, grocery stores, taverns, bakeries, meat markets, weekend events, and other retail food establishments according to assigned schedule.
Records violations found during inspections, evaluate findings, discuss with owner or manager, and establish short and long-term corrective actions.
Makes follow-up evaluations and initiates enforcement procedures, if necessary.
Provides information on building requirements for new and remodeled food establishments and answers questions from the public regarding public health requirements for food service establishments.
Reviews submitted plans for food establishments and conducts pre-opening inspections to see that requirements are met.
Gives presentations to food service workers and other groups regarding the prevention of food borne illnesses and proper food handling procedures.
Participation on internal and external work groups, committees coalitions
Knowledge of:
Key components of cultural competency; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to work across cultures effectively and appropriately;
Core competencies for Public Health Professionals;
Food Safety principle and practices;
Standard methods and techniques of inspectional work in environmental sanitation and public health; applicable rules and regulations for the specialized area(s) assigned.
Comprehensive knowledge of the principles, practices, and terminology of environmental public health.
Comprehensive knowledge of bacteriology, chemistry, physics, biology, and other sciences as applied to environmental public health.
Comprehensive knowledge of general sanitation and sanitary practices.
Comprehensive knowledge of environmental public health laws and regulations and investigative techniques.
Ability to:
Offer excellent customer service.
Work with varied stakeholders, especially private contractors and property owners.
Establish and maintain effective working relationships with varied stakeholders including government agencies, community organizations, department leadership, decision makers, peers, applicants, permit holders, industry personnel, and the general public.
Work independently with minimal supervision and attention to detail.
Express ideas effectively, both orally and in writing, in-person, on the phone, and virtually.
Work collaboratively with coworkers to improve internal systems.
Effectively use various PC applications and office technology such as a smartphone, personal computer, Microsoft Office software, email, and internet to accomplish job functions.
Effectively and respectfully work with persons from diverse backgrounds including; age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief, mental or physical ability.
Identify the role of cultural, social, and behavioral factors in determining the delivery of Public Health services.
Research and implement approaches to address problems that consider cultural differences that may present in interpersonal behavior.
Ability to interpret, applies, and enforces environmental public health laws, regulations, requirements, and policies.
Recognize potential health hazards and recommend corrective action.
Gain cooperation through discussion and persuasion.
Work outdoors for extended periods under a wide variety of weather conditions.
Perform work duties that require lifting of at least 50lbs, stooping, bending, walking over sloped and/or uneven ground and other varied environments and conditions.
Other Necessary Qualifications:
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Must adhere to the Department employee immunity policy and provide documents as requested
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education
This position will be open until filled.
First review date for applications will be on October 20th, 2023.
Examples of Duties
Experience and Education
The successful candidate will likely have a combination of education, experience, and qualifications equivalent to or including the following:
Bachelor of Science degree in environmental health or a closely related area.
Two years successful experience in obtaining compliance with environmental health standards. (EHS II classification only – if hired, applicants with less than 2 years of applicable experience will be classified as an EHS I).
Registration as a Registered Sanitarian (RS) or Registered Environmental Health Specialist (REHS) preferred.
Any satisfactory equivalent combination of experience and training which ensures the ability to perform the work may be substituted.
Salary Grade
Local 335.8A - Local 335.9A
Salary Range
$27.99 - $43.61- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
The Oregon Health Authority has a fantastic opportunity for an Operations Logistics Analyst to join an excellent team. This is a Full-Time, Permanent, Management Non-Services position with the Director’s Office.
What you will do!
The OHA Operations Logistics Analyst is responsible for logistical activities to ensure successful implementation and ongoing utilization of the OHA performance management system and other special projects. This position is the technical expert on logistical management and will collaborate with multiple key business partners, agency staff and managers regarding the implementation and ongoing updates, enhancements, and changes to business operational processes. This position will be responsible for developing and executing operational logistics, including conducting organizational assessments, defining management priorities, coaching, and mentoring in the use of the performance management system and to implement initiatives within OHA divisions. The position requires the person to work closely with project staff, agency leadership, agency HR, division managers, position budgeting, communications staff, and other stakeholders. The position is responsible for agency project coordination, as needed.
This position provides division/agency logistics coordination for the OHA Executive Leadership Team and the Performance System Team. Primary functions include but are not limited to management of special projects assigned by the OHA Executive Leadership Team; facilitation of interdisciplinary inter-agency teams working together towards common goals; and coordinating research and analysis efforts. Serves as a subject matter expert for the software programs needed to complete daily tasks and projects.
What's in it for you?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
What we are looking for:
A Bachelor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Organization Development, Political Science, or related field; and five years professional-level evaluative, analytical, and planning work in logistics management, business process change, organizational development, human resources, or related field.
OR
Any combination of experience and education equivalent to eight years of experience in logistics management, business process change, organizational development, human resources, project management or related field.
Requested Skills:
Knowledge and experience in project management/coordination impacting various parties across a large enterprise.
Experience analyzing processes and functions, and communicating objectives to technical staff, professional staff, managers, and employees.
Experience collecting, organizing, and evaluating statistical
Ability to effectively communicate ideas, recommendations, and technical information to technical and non-technical persons.
Ability to develop and present training to agency staff and managers on project related
Certification or coursework in formal project
Excellent customer service skills.
Ability to manage multiple tasks and effectively manage irate and hostile members.
Must be able to organize and prioritize work to meet deadlines and have flexibility, work demand tolerance and exhibit written and oral communication skills including effective communication with coworkers.
Must be proficient in Word, Excel and Powerpoint.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151694
Application Deadline: 3/29/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity.
Mar 19, 2024
Full time
The Oregon Health Authority has a fantastic opportunity for an Operations Logistics Analyst to join an excellent team. This is a Full-Time, Permanent, Management Non-Services position with the Director’s Office.
What you will do!
The OHA Operations Logistics Analyst is responsible for logistical activities to ensure successful implementation and ongoing utilization of the OHA performance management system and other special projects. This position is the technical expert on logistical management and will collaborate with multiple key business partners, agency staff and managers regarding the implementation and ongoing updates, enhancements, and changes to business operational processes. This position will be responsible for developing and executing operational logistics, including conducting organizational assessments, defining management priorities, coaching, and mentoring in the use of the performance management system and to implement initiatives within OHA divisions. The position requires the person to work closely with project staff, agency leadership, agency HR, division managers, position budgeting, communications staff, and other stakeholders. The position is responsible for agency project coordination, as needed.
This position provides division/agency logistics coordination for the OHA Executive Leadership Team and the Performance System Team. Primary functions include but are not limited to management of special projects assigned by the OHA Executive Leadership Team; facilitation of interdisciplinary inter-agency teams working together towards common goals; and coordinating research and analysis efforts. Serves as a subject matter expert for the software programs needed to complete daily tasks and projects.
What's in it for you?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
What we are looking for:
A Bachelor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Organization Development, Political Science, or related field; and five years professional-level evaluative, analytical, and planning work in logistics management, business process change, organizational development, human resources, or related field.
OR
Any combination of experience and education equivalent to eight years of experience in logistics management, business process change, organizational development, human resources, project management or related field.
Requested Skills:
Knowledge and experience in project management/coordination impacting various parties across a large enterprise.
Experience analyzing processes and functions, and communicating objectives to technical staff, professional staff, managers, and employees.
Experience collecting, organizing, and evaluating statistical
Ability to effectively communicate ideas, recommendations, and technical information to technical and non-technical persons.
Ability to develop and present training to agency staff and managers on project related
Certification or coursework in formal project
Excellent customer service skills.
Ability to manage multiple tasks and effectively manage irate and hostile members.
Must be able to organize and prioritize work to meet deadlines and have flexibility, work demand tolerance and exhibit written and oral communication skills including effective communication with coworkers.
Must be proficient in Word, Excel and Powerpoint.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151694
Application Deadline: 3/29/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity.
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Mar 15, 2024
Full time
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
Mar 14, 2024
Full time
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24